1 to 25 of 36 Salesforce Service Cloud Jobs in the UK excluding London

Salesforce Product Manager Location: London (Hybrid 23 days onsite) Salary: Up to £85,000 per annum (DOE) We are hiring on behalf of our client for a Salesforce Product Manager to own and drive the roadmap for a multi-cloud Salesforce platform. This role is ideal for someone who thrives at the intersection of business strategy … and technical delivery, with proven experience in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud . Key Responsibilities Own the Salesforce product vision, strategy, and roadmap, ensuring alignment with business objectives. Work closely with stakeholders to gather, prioritise, and refine requirements. Translate business needs into clear user stories, acceptance criteria, and backlog items. … Oversee delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Act as the primary point of contact between business teams and technical delivery teams. Monitor platform performance, adoption, and ROI, recommending enhancements where needed. Champion Salesforce best practices and ensure governance standards are followed. Stay up-to-date with Salesforce releases and More ❯

As a Salesforce Functional Consultant, you will be responsible for analysing business processes, designing and optimising Salesforce solutions, and implementing Service Cloud and Field Service Lightning (FSL) to enhance customer service and workforce management.Your role will be instrumental in delivering digital transformation projects, optimising customer service, and ensuring the seamless integration of Salesforce applications. What you’ll be doing as a Salesforce Functional Consultant Work closely with Product Owners and Business Process Owners to align business processes with Salesforce capabilities, focusing on Service Cloud, FSL, and Workforce Management. Configure and optimise Salesforce modules, ensuring alignment with best practices, industry standards, and regulatory requirements. Implement and enhance Salesforce Field Service (SFS), optimising scheduling, dispatching, and mobile workforce solutions. Support the integration of Salesforce with other enterprise applications, ensuring data accuracy and efficient workflows. Provide support for production incidents, troubleshooting, and ensuring timely resolutions while following structured release management processes. Provide training and documentation to upskill business users on Salesforce capabilities and best practices. Conduct More ❯

Senior Salesforce Consultant/Senior Salesforce Developer/Senior Salesforce Programmer Location: Hybrid (London/UK 23 days onsite) Salary: £75,000 - £90,000 Plus Benefits We are hiring on behalf of our client for a Senior Salesforce Consultant to play a key role in an exciting organisation-wide Salesforce transformation. This role offers the … opportunity to work across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud in a collaborative hybrid environment. Key Responsibilities Lead end-to-end delivery across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, from requirements gathering and solution design to configuration, development, testing, and deployment. Deliver technical solutions … in Salesforce including custom metadata, Lightning components, Apex code, APIs, and declarative automation. Architect and implement Marketing Cloud campaigns using Email Studio, Journey Builder, Automation Studio, Contact Builder, and personalisation tools. Partner with stakeholders to understand business needs and translate them into scalable, robust Salesforce solutions. Mentor junior team members and ensure adherence to best practices. Drive More ❯

Working closely with the Director of Customer Service, the job holder will support the delivery of operational excellence across TTI EMEA Customer Service by managing KPIs, analyzing processes, and driving efficiency improvements. In addition, as a key user for Salesforce Service Cloud CRM, the Distributor Portal, and the Sales CRM, the role acts as the … primary interface between Customer Service, Sales Business Units, Supply Chain and Technology & Business Process teams, ensuring that tools are effectively adopted, continuously improved, and aligned with business needs. KEY RESPONSIBILITIES: Customer Service Analysis & Reporting Compile, analyze, and present monthly KPIs by region (e.g., CS Dashboard, internal SLAs, turnover reports). Identify trends, gaps, and opportunities for process improvements … and customer order management data. Collaborate with the Supply Chain organization on KPI analysis related to order-to-cash flow, on-time shipment, and delivery performance, ensuring that Customer Service insights contribute to improved supply chain outcomes. Provide actionable insights to leadership to enhance productivity, efficiency, and customer satisfaction. Process Management & Improvement Document, review, and optimize customer service More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

Salesforce Field Service Lightning Senior Project Manager/Delivery Manager Location: London and Portsmouth Permanent: £90k–£100k + car allowance + bonus We are seeking an experienced Salesforce Field Service Lightning (FSL) Senior Project Manager/Delivery Manager to lead and oversee a major, company-wide FSL implementation programme for a multi-site workforce of approximately … employees. The successful candidate will have delivered at least two full lifecycle Salesforce Field Service Lightning implementations and have a proven track record of working with large, outsourced service providers and systems integrators. Key Responsibilities: Lead end-to-end Salesforce Field Service Lightning implementation projects from initiation to go-live and adoption. Manage project scope … timelines, budgets, risks, and resources effectively. Work closely with stakeholders, technical teams, and business users to ensure seamless deployment and integration with existing systems. Ensure delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. More ❯

rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Salesforce Developers to join our growing business. PURPOSE OF THE ROLE As a Salesforce Service Cloud Developer, you will work as part of our dedicated product focused … Service Cloud squad to help design and deliver solutions to give the best experience to our customers. We operate a challenging Salesforce instance, supporting a busy multi-channel contact centre and providing support tools and services to our transaction websites. You would join us at an exciting time during an exciting programme of change and re-platforming … legacy systems into the Salesforce eco system. In this role, you can expect to: · Implement new features using the right tool and technology for the job. · Work with Business Analysts to design and implement solutions. · Research new technologies and provide suggestions to service technical debt and add functional improvement. · Serve as a technical expert for Service Cloud More ❯

rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for two committed and passionate Salesforce Developers to join our growing business. PURPOSE OF THE ROLE As a Salesforce Service Cloud Developer, you will work as part of our dedicated product focused … Service Cloud squad to help design and deliver solutions to give the best experience to our customers. We operate a challenging Salesforce instance, supporting a busy multi-channel contact centre and providing support tools and services to our transaction websites. You would join us at an exciting time during an exciting programme of change and re-platforming … legacy systems into the Salesforce eco system. In this role, you can expect to: Implement new features using the right tool and technology for the job. Work with Business Analysts to design and implement solutions. Research new technologies and provide suggestions to service technical debt and add functional improvement. Serve as a technical expert for Service Cloud More ❯

and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our … the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Senior Salesforce Solution Architect, you'll leverage your extensive technical expertise and leadership skills to drive innovation and excellence within our organization. Responsibilities : Lead the design, development, and implementation of complex … Salesforce solutions, ensuring alignment with clients' business objectives Mentor and guide junior team members, fostering a culture of continuous learning and improvement Collaborate with stakeholders to define system architecture and ensure seamless integration with Salesforce Stay current with emerging Salesforce trends, tools, and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement More ❯

Job Title: Salesforce Architect Location: Northampton (Hybrid - 2-3 days on-site per week) Contract Duration: Until 31st December 2026 Day Rate: £382.50 (Inside IR35) About the Role We are looking for an experienced Salesforce Architect to lead the design and delivery of complex Salesforce solutions. In this pivotal role, you will shape the organisation's Salesforce platform strategy, ensuring alignment with business objectives while driving innovation and scalability. You will be responsible for creating robust, secure, and future-proof solutions across multiple Salesforce clouds, collaborating with business and technical teams, and providing leadership in governance, integration, and architectural best practices. Key Responsibilities Solution Architecture & Design Develop and maintain a Salesforce architecture roadmap, covering … data models, integrations, and customisations. Design and deliver scalable, secure solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and other Salesforce products. Produce technical design documents, architectural diagrams, and data flow diagrams. Conduct architectural reviews to ensure compliance with Salesforce best practices. Platform Expertise & Leadership Maintain deep expertise in Salesforce More ❯

About the Role Lynx are seeking a Salesforce Solution Architect to join a high-profile project for one of our clients. This is an excellent opportunity for someone with a broad solution architecture background who has recently specialised in Salesforce and is looking to take on a key architectural role. You will play a pivotal part in shaping … how Salesforce is used across the organisation, ensuring the different Salesforce products work together effectively to meet business needs. What Were Looking For We are not necessarily looking for someone who has come through the typical Salesforce career path (SF Admin ? SF Developer ? SF Solution Architect). Instead, this role would suit someone who: Comes from a … general Solution Architecture background , ideally in large or complex organisations Has recent, hands-on experience with Salesforce and is moving toward a Salesforce-specialist role Can take a holistic, architectural view of Salesforce and its products, ensuring alignment with wider IT strategy Key Skills & Experience Strong understanding of the following Salesforce products: Sales Cloud Service More ❯

About the Role Lynx are seeking a Salesforce Solution Architect to join a high-profile project for one of our clients. This is an excellent opportunity for someone with a broad solution architecture background who has recently specialised in Salesforce and is looking to take on a key architectural role. You will play a pivotal part in shaping … how Salesforce is used across the organisation, ensuring the different Salesforce products work together effectively to meet business needs. What We’re Looking For We are not necessarily looking for someone who has come through the typical Salesforce career path (SF Admin SF Developer SF Solution Architect). Instead, this role would suit someone who: Comes from … a general Solution Architecture background , ideally in large or complex organisations Has recent, hands-on experience with Salesforce and is moving toward a Salesforce-specialist role Can take a holistic, architectural view of Salesforce and its products, ensuring alignment with wider IT strategy Key Skills & Experience Strong understanding of the following Salesforce products: Sales Cloud More ❯

We are a global recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you Role Title: Salesforce Architect Location: Northampton (Hybrid -2/3 days onsite) Duration: 31/12/2025 Pay rate: £447 per day inside IR35 Role Description: We are seeking a highly skilled … and experienced Salesforce Architect to lead the design and implementation of complex Salesforce solutions. As a Salesforce Architect, you will play a pivotal role in shaping our Salesforce platform strategy, ensuring it aligns with our business objectives and drives innovation. You will be responsible for designing scalable, secure, and efficient solutions that meet the evolving needs … of our organization. Responsibilities: Solution Architecture & Design: Develop and maintain a comprehensive Salesforce architecture roadmap, including data models, integrations, and customizations. Design and implement scalable, robust, and secure Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, etc.). Create detailed technical design documents, architectural diagrams, and data flow More ❯

Salesforce Developer Rate - Up to £550 per day overall assignment rate to umbrella Location - London (ADHOC onsite)Duration - 6 months. MUST BE SC ELIGIBLE About the Role As a Senior Salesforce Developer, you'll lead the design, development, and deployment of enterprise-level Salesforce solutions. Collaborating closely with functional consultants, business analysts, and QA testers, you will … translate business needs into secure, high-quality Salesforce applications. You'll also support the team with technical leadership and uphold best practices throughout the software development life-cycle. Key Responsibilities Design and build secure, scalable solutions using Apex , Lightning Web Components (LWC) , and advanced Screen Flows . Implement complex access control models , including restrictive OWDs, sharing rules, and permission … sets. Develop and maintain critical REST API integrations , including secure connections via Salesforce Private Connect . Configure Salesforce Shield , leveraging Real-Time Event Monitoring to integrate with tools like Splunk SIEM . Translate business and architectural requirements into well-documented, production-grade code. Mentor junior developers, perform code reviews, and promote engineering best practices. Actively contribute to Agile More ❯

Overview Do you want to help diverse organisations to implement effective and efficient customer service transformation strategies, thinking creatively to solve client issues? Deloitte Digital is building a team of talented individuals to deliver impactful customer service transformation. If you have experience in designing and implementing effective strategies, optimising service delivery, and leveraging technology, this could be … make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are looking for people who are passionate about service transformation; experts in their field who bring out the best in others, and can drive change without compromising standards, integrity or culture. You will work with outstanding talent to … design and deliver end-to-end service transformation with the customer at the heart of our solutions. This means you could be working on a wide range of projects including: Designing and implementing customer service transformation strategies: Developing tailored solutions encompassing process optimisation, technology enablement, organisational design, and performance management. Leveraging technology for service excellence: Advising clients More ❯

Salesforce Consultant (Einstein AI) | 3 Months | £400–£500 per day | Outside IR35 We’re recruiting for an experienced Salesforce Consultant to play a key role in evaluating and optimising Salesforce usage for our client, with Einstein AI , Sales Cloud and Service Cloud as key focuses.This is a 3-month contract with high likelihood of … Outside IR35 and offers a daily rate of £400–£500. This role requires 1-2 days a week onsite in the West Midlands. Key Requirements Proven experience as a Salesforce Consultant in previous roles. In-depth knowledge of Sales Cloud , Service Cloud , and workflow automation. Solid understanding of Einstein AI features and their business applications. Previous … automation, next-best-action etc. Hands-on experience with system integrations including APIs and middleware. Excellent communication, stakeholder engagement, and strategic advisory capabilities. What to do next If this Salesforce Consultant role sounds like a good fit, please apply with your most up-to-date CV and we'll be in touch. Salesforce Consultant (Einstein AI) | 3 Months More ❯

We are looking to hire a Salesforce Solution Architect who has experience in the Puplic Sector. Must have current SC Clearance The team that you'll be working with: As part of our continuous growth, we are seeking a Salesforce Public Sector Solution Architect to join our Salesforce Architecture and Innovation team in London, focusing on clients … in the Public Sector Domain. The Salesforce Public Sector Solution Architect acts as a strategic advisor and expert on Salesforce products and platforms for key Public Sector clients. This role engages with executive-level stakeholders and collaborates with enterprise architects and business users, providing best practices in areas such as security, performance, development processes, and governance. What you … our Public Sector clients. Ensure scalable, best-practice solutions that meet or exceed customer expectations. Evaluate and translate business and technical requirements into well-architected solutions that effectively leverage Salesforce products. Identify and mitigate solution and business design risks. Build and maintain strong relationships with key stakeholders and team members. Lead overall architecture alignment and coordinate efforts across multiple More ❯

grow, innovate, and serve our customers better. We're a collaborative, product-centric team of technologists, specialists, and problem-solvers who thrive on unlocking value through modern platforms like Salesforce, Dynamics, Power BI, and automation tools. With a culture grounded in agility, transparency, and continuous improvement, we work closely with our business partners to deliver impactful solutions that make … a real difference. Salesforce Developer The Salesforce Developer is a technical expert responsible for designing, developing, and implementing Salesforce platform solutions that meet complex business requirements. This role blends strong technical skills in declarative and programmatic development with a functional understanding of business needs to deliver high-quality, scalable CRM capabilities. Working as part of the Salesforce … collaborates with architects, product owners, and business stakeholders to ensure fit-for-purpose solutions are delivered efficiently, effectively, and with best practice at their core. What you will do Salesforce Configuration & Development Develop robust, scalable, and reusable components using Apex, Lightning Web Components (LWC), and Visualforce. Work with integration platforms and APIs to connect Salesforce with other enterprise More ❯

At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform with Omni Channel Routing and Amazon Connect for Voice. As our organisation continues to grow and evolve, we are looking for several Senior Salesforce Administrators to develop solutions and provide ongoing support to our Helpdesk Colleagues. What you will be … doing You will be working as part of a Squad of 7, in an agile environment delivering scalable solutions across Sales, Service & Data Clouds. Your solutions will be AI lead where possible and provide Salesforce users with an easy to use and intuitive interface. You will govern access, development environments and releases (profiles, permission sets, sandboxes, DevOps) to … keep the org secure, compliant and stable. Extend and fine-tune Einstein, AgentForce and Data Cloud pipelines to power AI-driven insights and automation Champion best practice and mentor the team, maintaining clear documentation and knowledge sharing. About you Deep expertise in Sales or Service Cloud, with solid exposure to Einstein/AI Capabilities. Proficient with Salesforce More ❯

Company description: GXO Logistics Supply Chain Inc. Job description: Drive innovation at GXO Logistics as our CRM Systems Manager - leading the design and delivery of cutting-edge Salesforce solutions that power business growth. Were looking for a visionary CRM Systems Manager to take charge of our dynamic CRM ecosystembuilt around Salesforce Sales Cloud, Service Cloud, Data Cloud, Tableau, and more. In this high-impact role, youll drive strategic design, implementation, and support of CRM solutions that power our business forward. In addition, you will provide technical leadership, guidance, and support to the team to deliver high-quality, scalable, and efficient solutions, in addition to acting as a mentor to peers and junior developers. … attractive benefits package which will be discussed further during telephone interview.Your benefits pack includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme More ❯

looking for, please go ahead and apply. We'd love to hear from you!About the role# At Hargreaves Lansdown our customer helpdesk provides support for 1200 users using Salesforce Service Cloud Platform with Omni Channel Routing and Amazon Connect for Voice. As our organisation continues to grow and evolve, we are looking for several Senior Salesforce … to our Helpdesk Colleagues. What you will be doing You will be working as part of a Squad of 7, in an agile environment delivering scalable solutions across Sales, Service & Data Clouds.Your solutions will be AI lead where possible and provide Salesforce users with an easy to use and intuitive interface.You will govern access, development environments and releases … profiles, permission sets, sandboxes, DevOps) to keep the org secure, compliant and stable.Extend and fine tune Einstein, AgentForce and Data Cloud pipelines to power AI driven insights and automation Champion best practice and mentor the team, maintaining clear documentation and knowledge sharing. About you Deep expertise in Sales or Service Cloud, with solid exposure to Einstein/ More ❯

underpin and enable UKRI's business capabilities. Within DDaT, the Data Portfolio Team are undertaking a number of change projects to enhance UKRI's data landscape. Overall Purpose: The Salesforce Developer, reporting to the Data Portfolio Manager, will work with other members of Salesforce and Mulesoft agile delivery team to implement solutions which leverage the power of the … Salesforce platform. Responsibilities . Design and develop solutions, custom objects and business workflows using Salesforce Sales and Service Clouds and associated technologies, including VisualForce, Apex, Lightning framework and process builder. . Apply to UKRI and government standards to deliver reliable, secure solutions . Peer review and test code and solutions built by colleagues within the agile delivery … Assist the Solutions Architect and Product Manager in designing solutions and documenting high and low level designs, user stories etc . Contribute to the continuous integration/improvement of Salesforce solutions as they are released into production . Day to day membership of and engagement with agile delivery team Essential skills, qualifications and experience . Demonstrable experience building effective More ❯

testing, and quality assurance Monitor system performance and gather user feedback Identify opportunities for process and system enhancements Skills and Experience Experience in a Business Analyst role Familiarity with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud) Experience with data analysis, reporting, and dashboards Strong skills in requirements gathering, documentation, and process mapping Understanding of Agile More ❯

Salesforce Developer (nCino) | 6 Months | £500 - £600 | Outside IR35 | Remote We’re seeking a Salesforce Developer for a 6-month contract with the likelihood of extension. This role is determined as Outside IR35 paying between £500 - £600 per day. The ideal candidate will have previous experience in the finance sectors and have an extensive background working with Sales … and Service Cloud. Key Requirements • Expert in Salesforce Sales Cloud and Service Cloud architecture• Skilled in Apex , Visualforce , and Lightning component development• Hands-on experience with nCino preferably in conjunction with Salesforce platform• Strong background in Salesforce integration and customisation techniques• Finance sector experience is highly advantageous What you need to do now … If this Salesforce Developer role is a good fit for you and would like to know more then please apply with your most up to date CV. Salesforce Developer (nCino) | 6 Months | £500 - £600 | Outside IR35 | Remote More ❯