14 of 14 Service Delivery Analyst Jobs in the UK excluding London

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Bristol This is a full time permanent role which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing … and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will … provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle. What More ❯

Are you an experienced IT professional with strong 2nd to 3rd line support skills and a passion for delivering first-class service? We’re hiring a Senior IT Service Delivery Analyst to join a dynamic organisation with a great culture, modern tech stack, and occasional international travel. The Role: Expect a mix of remote troubleshooting and More ❯

Join to apply for the IT Service Delivery Analyst role at Chetwood Bank 2 days ago Be among the first 25 applicants Join to apply for the IT Service Delivery Analyst role at Chetwood Bank Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Chetwood Bank … deposits through our savings brand, SmartSave. Role Purpose (You must be able to commute to Wrexham on a weekly basis) The role is a key part of the IT Service Delivery function and is the face of service delivery for the bank. It plays a key role in the department's purpose of “Providing value enhancement … running of improvements until completion for IT services, which includes helping to develop strategy, systems and processes using the most appropriate technology. Responsibilities also include the maintaining of the Service Improvement service desk ensuring accurate and detailed data is captured for all improvements. Responsibilities ● Drive service improvement activities and processes whilst ensuring efficient logging, progression, and resolution More ❯

Join Our Team as an IT Service Desk Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where you can make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT … Service Desk Analyst is the first point of contact for all IT-related queries and incidents. This role is crucial in delivering high-quality first-line support to end-users across various channels, including phone, email, and ticketing systems. We are looking for someone with strong customer service skills, a proactive approach to problem-solving, and a … Support: Provide first-line support and resolution for all IT-related queries and incidents via phone, email, and ticketing systems. Incident Management: Accurately log, categorize, and prioritize incidents and service requests. Troubleshooting: Resolve hardware, software, and network issues for end-users, escalating when necessary. Remote & Desk-Side Support: Offer support for desktops, laptops, mobile devices, and peripherals. Enterprise Applications More ❯

Data Solutions Operations - Fusion Service Delivery – Analyst Join the team that supports data quality management within the Fusion platform! As a Data Solutions Operations - Fusion Service Delivery – Analyst in the Operations team, you will monitor and deliver data files & products to clients daily. You will collaborate with various teams to identify and resolve operational … or technical challenges affecting service delivery, aiming to provide seamless and satisfactory services to end users and clients. Job Responsibilities Monitor files to ensure each dataset and product is delivered to end users and/or clients. Manage business-as-usual exceptions, identify root causes, and work with relevant teams to resolve issues. Support data mining and analytics More ❯

significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless … clients comment on what great people we have. Our people are our superpower. That is where you come in. ROLE SUMMARY In this role, you will work on our service desk team in a second line capacity, dealing with software issues that are raised by our clients through our service desk ticketing system, called Service Now. You … skills. You will be measured through the volume and quality of your ticket resolution and therefore, the value you bring to our clients as we aim to meet our service level agreements. KEY RESPONSIBILITIES You’ll work with our Service Now system daily, working with volumes of advanced level tickets, problem solving them, taking them to resolution, closing More ❯

Social network you want to login/join with: Service Delivery Analyst (Service Desk), Sheffield Client: Location: Sheffield, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 13c1d48ade20 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: We have a new exciting role available for a Service Delivery Analyst … strategies and business requirements. Main Responsibilities: Provide a single, central point of contact for all users of IT services, handling incidents, problems, queries, and requests primarily via telephone, self-service portal, and email. Provide effective first-line fault resolution, ensuring technical accuracy, consistency, and compliance with best practices within the timescales specified in Service Level Agreements. Promote a More ❯

Job Description - Service Delivery Analyst (006248) Job Description Service Delivery Analyst - ( 006248 ) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in … it simple to switch and save money and that’s why good things happen when you meerkat. We’d love you to be part of our journey. As the Service Delivery Analyst, you’ll support the Service Delivery function, Enterprise Services, in delivering and maintaining quality business solutions. Liaise with the business and Vendors to … maintain service governance/assurance in relation to our 3rd party solutions and to build and maintain great relationships with our suppliers. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole More ❯

We have an exciting opportunity for an experienced IT Service Delivery Analyst to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. Working alongside the IT Service Delivery and Infrastructure Manager, you will be responsible for providing excellent IT support across Downing sites, working with the Technology team on projects … years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Work alongside the IT Service Delivery and Infrastructure Manager to deliver a variety of IT services to Downing colleagues located across multiple sites. Respond to and resolve IT incidents, problems, and requests, working … to IT infrastructure. Awareness of IT and cybersecurity risks and experience in mitigating them. Skills: Experience working effectively with IT suppliers. Ability to plan, organize, and ensure the timely delivery of work and projects. Strong analysis, problem-solving, and decision-making skills under pressure. Personal Attributes: Being an ambassador for continual improvement of EUC, IT infrastructure, and the Microsoft More ❯

Are you passionate about delivering exceptional IT services that truly make a difference? We're seeking proactive and customer-focused IT Service Delivery Leads to support the implementation, delivery, and continuous improvement of our customer-facing IT Service Delivery and Management function. In this key role, you'll oversee the service delivery of … a diverse portfolio of customer IT applications across multiple sites, ensuring alignment with defined Service Level Agreements. You'll also take charge of incident escalations, driving swift and effective resolutions to critical issues. Based in Northampton, with the flexibility to support 8 site locations, this is your chance to be at the heart of innovation in a fast-paced … annum and 25 days annual leave (plus bank holidays). Your benefits package include a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work More ❯

Social network you want to login/join with: Service Delivery Analyst (Service Desk), Hull, East Riding of Yorkshire Client: Location: Hull, East Riding of Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: cfe60d5b65df Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: We have a new exciting role available … for a Service Delivery Analyst to work for South Yorkshire Police at their Melton Police Building in Hull. This role involves working 37 hours a week with hybrid working arrangements (not fully remote). PLEASE NOTE: Due to police vetting criteria, applicants must have resided within the UK for at least 3 years at the time of … Technology and related services, across South Yorkshire and Humberside Police, aligned with IT strategies and business needs. Main Responsibilities: Serve as a single point of contact for all IT service users, handling incidents, problems, queries, and requests via telephone, self-service portal, and email. Provide effective first-line fault resolution, ensuring technical accuracy, consistency, and compliance with best More ❯

you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest in all things tech. As … an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is a fantastic role for you. You’ll have exposure to troubleshooting hardware, software, network, or More ❯

IT incidents, changes, and problems related to core business applications, infrastructure, and data services. You will act as the key contact for escalations related to incidents logged via the service desk, suppliers, and system alerts. You won't resolve tickets technically yourself but will liaise with third-party service providers to ensure timely resolution of critical incidents according More ❯

relating to anything from core business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party service providers to ensure More ❯