Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the Service Design and User Research team your role will be to help them deliver … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the Service Design and User Research team your role will be to help them deliver … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the Service Design and User Research team your role will be to help them deliver … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
warrington, cheshire, north west england, united kingdom
Ad Warrior
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the Service Design and User Research team your role will be to help them deliver … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
bolton, greater manchester, north west england, united kingdom
Ad Warrior
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the Service Design and User Research team your role will be to help them deliver … agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Nottingham, Nottinghamshire, England, United Kingdom
DVSA
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the DVSA Service Design and User Research team your role will be to help DVSA … teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
DVSA
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the DVSA Service Design and User Research team your role will be to help DVSA … teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the DVSA Service Design and User Research team your role will be to help DVSA … teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the DVSA Service Design and User Research team your role will be to help DVSA … teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Senior ServiceDesigner Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior ServiceDesigner in the DVSA Service Design and User Research team your role will be to help DVSA … teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but aren’t limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight … Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Manchester Digital
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
As a ServiceDesigner, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients … you may have to travel to client locations. What you'll do Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the end-to-end service design process to design and develop innovative products and services. This process will be all the way from … to design and develop innovative products and services Use current and emerging trends to identify and lead improvements to existing services as well as introduce innovative and industry first service experiences influencing service managers, user researchers, UI/UX designers and programme directors to understand the value as a result of user focused transformation We'd love to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
ServiceDesigner (Public Sector) £620 per day, inside IR35 5 Months Mostly Remote - travel for research SC Cleared We're looking for an experienced ServiceDesigner with a strong background in the Public Sector and expertise in Government Digital Services (GDS) standards. You'll play a key role in shaping user-centred, accessible, and impactful services … real value to citizens and organisations. What you'll do: Lead the design of end-to-end services that balance user needs with policy intent. Create user-centred, accessible service journeys, ensuring usability across digital and non-digital touchpoints. Map and analyse complex ecosystems, uncovering pain points, dependencies, and opportunities for improvement. Work closely with multidisciplinary teams including policy … transparently, sharing knowledge across the team and wider community (while respecting security constraints). Produce evidence-based 'as-is' maps of systems and processes, both online and offline. Develop service blueprints, journey maps, and visual artefacts that clearly communicate design concepts. Facilitate workshops and co-creation sessions with stakeholders and users. Align service design with organisational goals, technical More ❯
Contract Opportunity - Senior Data ServiceDesigner 6 months | Remote (occasional Leeds travel) | Outside IR35 We are seeking an experienced Senior Data ServiceDesigner to support a major Enterprise Data Management Platform pre-audit programme. This role is central to ensuring data governance, compliance, and audit readiness across the organisation. You'll be leading the design of More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Amber Labs
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
london, south east england, united kingdom Hybrid / WFH Options
Amber Labs
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Amber Labs
and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a ServiceDesigner with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help map end-to-end services, uncover user … just at the interface level. This is a high-impact opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and … embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design activities with stakeholders from diverse backgrounds—including senior leaders. Prototyping & Iteration: Collaborate on developing and testing service prototypes, aligning business, technical, and user needs. Evidence-Based Delivery: Work closely with user researchers and analysts to ensure decisions are driven by qualitative and quantitative insights. Policy to More ❯
Eton Wick, Berkshire, United Kingdom Hybrid / WFH Options
Centrica
The Chief Customer Office (CCO) exists to drive commercial growth across all of Centrica Retail through focus on world class customer experience and highly attractive and compelling product and service propositions. About your role : We're looking for a creative and collaborative ServiceDesigner to support the design and improvement of end-to-end services that deliver … teams, systems, and channels-ensuring we design with both customers and colleagues in mind. You'll apply user-centred design approaches to map journeys, identify pain points, and develop service concepts that integrate people, processes, and technology. Working cross-functionally with a wide range of departments and stakeholders, you'll champion collaboration, communication and an holistic approach to design … to simpler, more human experiences. Day-to-day you will be conducting research into customer and colleague needs, running or participating in workshops, mapping experiences and designing and testing service prototypes. If you're passionate about designing services, we'd love to hear from you. Here's what we're looking for: Relevant experience delivering service design projects More ❯
SL4, Eton Wick, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Centrica
The Chief Customer Office (CCO) exists to drive commercial growth across all of Centrica Retail through focus on world class customer experience and highly attractive and compelling product and service propositions. About your role : We're looking for a creative and collaborative ServiceDesigner to support the design and improvement of end-to-end services that deliver … teams, systems, and channels-ensuring we design with both customers and colleagues in mind. You'll apply user-centred design approaches to map journeys, identify pain points, and develop service concepts that integrate people, processes, and technology. Working cross-functionally with a wide range of departments and stakeholders, you'll champion collaboration, communication and an holistic approach to design … to simpler, more human experiences. Day-to-day you will be conducting research into customer and colleague needs, running or participating in workshops, mapping experiences and designing and testing service prototypes. If you're passionate about designing services, we'd love to hear from you. Here's what we're looking for: Relevant experience delivering service design projects More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The UCD team brings together specialisms including digital engagement, service design, user research, business analysis, content and interaction design and performance analysis. These specialisms work in harmony with a shared mission to make all products and services as inclusive … and user-centric as possible. About the role This is a leadership role within the User Centred Design team, in the GLAs Digital Experience Unit. Youll lead the DEUs Service Design team, setting the direction, guiding teams and championing the role of service design across the organisation, ensuring users can complete their goals and that our digital services … both digital and offline channels, within the GLA or GLA group. You will be working through the entire design and delivery process, from framing problems, understanding, and visualising the service landscapes for teams, improving and reimagining end-to-end services, visualising processes, services and products and supporting their implementation What your day will look like You will be leading More ❯
Senior ServiceDesigner - Figma - sought by leading investment bank based in Belfast - Contract Inside IR35 Key Responsibilities Design wireframes, prototypes, and mock-ups using tools like Figma Facilitate design thinking workshops to translate complex requirements into elegant solutions Conduct user research and usability testing to validate design decisions Present design concepts and progress to stakeholders across all levels … Stay current with service design trends and introduce innovative practices What We're Looking For Proven experience in service design, ideally within complex or regulated environments Expertise in journey mapping, service blueprinting, and stakeholder engagement Strong proficiency in Figma and other design tools Excellent communication and collaboration skills A growth mindset and a passion for solving real More ❯
Senior ServiceDesigner - Figma - sought by leading investment bank based in Belfast - Contract Inside IR35 Key Responsibilities Design wireframes, prototypes, and mock-ups using tools like Figma Facilitate design thinking workshops to translate complex requirements into elegant solutions Conduct user research and usability testing to validate design decisions Present design concepts and progress to stakeholders across all levels … Stay current with service design trends and introduce innovative practices What We're Looking For Proven experience in service design, ideally within complex or regulated environments Expertise in journey mapping, service blueprinting, and stakeholder engagement Strong proficiency in Figma and other design tools Excellent communication and collaboration skills A growth mindset and a passion for solving real More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Harvey Nash
Senior ServiceDesigner - Figma - sought by leading investment bank based in Belfast - Contract *Inside IR35* Key Responsibilities Design wireframes, prototypes, and mock-ups using tools like Figma Facilitate design thinking workshops to translate complex requirements into elegant solutions Conduct user research and usability testing to validate design decisions Present design concepts and progress to stakeholders across all levels … Stay current with service design trends and introduce innovative practices What We're Looking For Proven experience in service design, ideally within complex or regulated environments Expertise in journey mapping, service blueprinting, and stakeholder engagement Strong proficiency in Figma and other design tools Excellent communication and collaboration skills A growth mindset and a passion for solving real More ❯
Senior ServiceDesigner - Figma - sought by leading investment bank based in Belfast - Contract Inside IR35 Key Responsibilities Design wireframes, prototypes, and mock-ups using tools like Figma Facilitate design thinking workshops to translate complex requirements into elegant solutions Conduct user research and usability testing to validate design decisions Present design concepts and progress to stakeholders across all levels … Stay current with service design trends and introduce innovative practices What We're Looking For Proven experience in service design, ideally within complex or regulated environments Expertise in journey mapping, service blueprinting, and stakeholder engagement Strong proficiency in Figma and other design tools Excellent communication and collaboration skills A growth mindset and a passion for solving real More ❯
/d - Inside IR35 Duration : 2 year contract (6 month work packages) Security Clearance : Active SC or eligible to obtain About the Role We're looking for a skilled ServiceDesigner to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4 , you'll be a part of design activities within multidisciplinary … teams, using evidence and empathy to improve service experiences. SC clearance sponsorship is available, a good opportunity to step into the security-cleared Public Sector world. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure … services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience Experience in service design, ideally in the public sector. Strong communication and stakeholder engagement skills. Proficiency with tools like jira, gitlab, or similar. Understanding of user-centred design and agile methodologies. Desirable Familiarity with GDS standards and service assessments. More ❯