18 of 18 Service Desk Technician Jobs in the UK excluding London

Huddersfield company are seeking an IT Service Desk Technician who enjoys variety, visibility and hands-on work to join their team. You will support senior leaders and wider staff while gaining exposure across the full IT estate, from day-to-day troubleshooting to specialist software and infrastructure. … This is an excellent opportunity to build capability, earn certifications and develop in a highly supportive environment. As the IT Service Desk Technician, you will: Provide 1st line support with a focus on first-time fix rate. Handle phone, email and in-person support requests. Create ...

proud to offer a dynamic, supportive and forward-thinking working environment where staff can thrive and make meaningful change. We are looking for a Service Desk Technician - Second Line to provide fisrt and second lin technical support to staff to resolve incidents and service requests. … will ensure everyone has reliable IT services, deliver excellent customer support and be the key point of contact for your team. Job Title: Service Desk Technician - Second Line Full time About the role: Provide timely first and second line support to users via phone, email, and service ...

Role: IT Service Desk Technician Location: Gloucester – Hybrid working Salary: £32,000–£36,000 Benefits: Pension, leave allowance, training & development, secure environment Our client, a large, complex organisation with a strong focus on technology-enabled services , is hiring an IT Service Desk Technician … supporting a wide user base and gaining exposure to a broad range of technologies, processes, and support scenarios. What you’ll do Manage incidents, service requests, and enquiries within agreed SLAs Provide first and second-line technical support following defined procedures Diagnose and resolve hardware and software issues, escalating ...

Service Desk Technician Initial 2-month contract (likely to extend) £25–£28 per hour (Umbrella) On-site – Leicester REED Technology are working with a client who require an experienced Service Desk/First-Line Support professional is to support a large public-sector organisation … Operations team. Key Responsibilities: Logging and managing incidents and requests via the Service Desk Providing first-line technical support (hardware, software, Microsoft environments) Installing and configuring PCs, laptops, printers and peripherals Resolving issues in line with ITSM processes and SLAs Escalating complex incidents and working with wider ...

Title: IT Service Desk Technician Location: Gloucester Salary: Up to 35,000 per annum About the Role: We are looking for a IT Service Desk Technician to deliver a first-class front-line support service. You will provide assistance to users with network, application … device issues, ensuring timely and effective resolution in line with agreed service levels. You will handle support requests via the self-service portal, telephone, and occasional in-person visits, providing reassurance, clear solutions, and a positive customer experience. Your role will also involve updating knowledge bases, following established ...

Service Desk Technician Do support properly, not just quickly. £28,000 £32,000 Basingstoke (Hybrid 3 days onsite) You didnt get into IT to be measured by how fast you close tickets. You want to fix problems properly , understand the tech youre working with, and actually … chance to build skills that move your career forward. Thats exactly what this role offers. The role This is a hands-on IT Service Desk Technician position within a modern Microsoft environment. Youll be supporting users day to day, but with the time, tools, and backing ...

Service Desk Technician -FTC Annual Salary: £28,142 - £30,024 Location: Bath Job Type: Fixed Term until 31st December 2026 We are seeking an experienced IT Service Desk Technician to work for a highly regarded Bath based organisation within the education sector This role … troubleshooting and problem-solving to support staff efficiency and enhance the learning experience for students. Share responsibility for the delivery of the Break-Fix Service, providing onsite support as part of the Central Services and Support Team. Maintain the Local Area Network and Wi-Fi network within the Trust ...

Grandir UK, we are seeking a Service Desk Technician to join our growing internal IT team. This role is ideal for someone passionate about delivering excellent technical support and eager to grow within a supportive and dynamic environment. Reporting to the Service Desk Team Leader … will be responsible for providing first and second-line support to our nursery sites and central teams, ensuring swift resolution of incidents and service requests while maintaining high levels of customer satisfaction. Core Working Hours: Monday to Friday - 8:30am – 5:30pm Role Type: Hybrid, with the opportunity ...

Title: IT Service Desk Technician Location: Gloucester Salary: Up to 35,000 per annum About the Role: We are looking for a IT Service Desk Technician to deliver a first-class front-line support service. You will provide assistance to users with network, application … device issues, ensuring timely and effective resolution in line with agreed service levels click apply for full job details ...

Service Desk Technician -FTC Annual Salary: £28,142 - £30,024 Location: Bath Job Type: Fixed Term until 31st December 2026 We are seeking an experienced IT Service Desk Technician to work for a highly regarded Bath based organisation within the education sector This role ...

environments where no two days are the same? If so, we want to hear from you! We're looking for a dynamic and proactive Service Desk Technician (1st Line Support) to be the frontline hero of our ICT support team. With over 2,000 users across 100+ … precision Troubleshooting and resolving issues quickly, aiming for first-time fixes Escalating complex issues with detailed documentation to ensure smooth handover Delivering exceptional customer service to colleagues and external partners alike Contributing to team meetings and continuous improvement initiatives Sharing knowledge and best practices to help the whole team ...

Service Desk Technician - 1st Line/2nd Line Support Location: Torbay/Hybrid (Max 2 days a week from home, fully in office initially) Salary: £28,000 - £32,000 DOE Contract: Permanent, Full-time 25 days holiday + Bank Holidays | Training Opportunities | Flexible Working Environment | Clear Career ...

Service Desk Technician - 1st Line/2nd Line Support Location: Torbay/Hybrid (Max 2 days a week from home, fully in office initially) Salary: £28,000 - £32,000 DOE Contract: Permanent, Full-time 25 days holiday + Bank Holidays Training Opportunities Flexible Working Environment Clear Career ...

Service Desk Technician Do support properly, not just quickly. £28,000 £32,000 Basingstoke (Hybrid 3 days onsite) You didnt get into IT to be measured by how fast you close tickets. You want to fix problems properly , understand the tech youre working with, and actually ...

Huddersfield company are seeking an IT Service Desk Technician who enjoys variety, visibility and hands-on work to join their team. You will support senior leaders and wider staff while gaining exposure across the full IT estate, from day-to-day troubleshooting to specialist software and infrastructure. ...

primary point of contact for Exponential-e Customers to record all issues and requests. Provide controlled triage to manage all contacts to the Service Desk to maximise the information capture at first contact. Provide 1st Line support to Exponential-e Customers to resolve any issues at first contact … where appropriate. Work in a shift rotation to provide on-site 1st Line Service Desk support to Exponential-e Customers. Primarily responsible for monitoring, managing and owning support tickets and driving customer issues through to resolution. Engage with the Exponential-e Resolver Groups assigned to support tickets ...

Motor Parts Direct is seeking a proactive and hands-on Apprentice to join our dynamic IT Service Desk. With a network of over 184 branches and 16 distribution centers, our IT team is the backbone of the company. In this role, you will be the "go-to" person … gaming console, or family member’s laptop Any previous exposure to Microsoft 365 or Windows 10/11 settings Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills Potential full-time position ...

Join Colchester Institute - Where Your Career Makes a Difference At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the region's leading providers of education and ...