Service Desk, Request Management Analyst
- Hiring Organisation
- Stackstudio Digital Ltd
- Location
- Warrington, Cheshire, North West, United Kingdom
- Employment Type
- Contract
- Contract Rate
- From £225 to £250 per day
permissions, and hardware/software setup Create and maintain documentation and knowledge bases to streamline support processes and improve efficiency Ensure clear and effective communication with users, keeping them informed of issue and request status to ensure customer delight Log all customer contacts in the provided tool and take ownership … experience operating in a fast-paced, client-facing environment Essential Experience troubleshooting IT-related issues Essential Demonstrates continuous improvement in technical knowledge Essential Excellent interpersonal skills Essential Strong verbal and written communication skills Essential Multitasking ability with good typing skills Essential Ability to improvise and adapt ...