Service Desk Manager
- Hiring Organisation
- Evolve Business Group
- Location
- Wigan, Greater Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- £48000 - £50000/annum
with ITIL standards, security policies, and best practices. About you: Essential Proven experience in managing a service desk or IT support function. Strong leadership, communication, and interpersonal skills. Demonstrated knowledge of ITIL and service management frameworks. Experience with performance monitoring, KPI tracking, and SLA management. Ability to manage high-pressure ...