Support & Tactical Operations Analyst
- Hiring Organisation
- RedCat Digital
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
with insights, workflow optimisation, small tactical projects, and continuous improvement initiatives to enhance overall customer experience. This is a critical operational role, requiring strong communication skills, a calm approach under pressure, and the ability to work in a fast-paced, global environment. Key Responsibilities Operational Case & Incident Management Triage … support, incident management, or a related operational role. Strong analytical skills with the ability to break down complex issues and identify patterns. Excellent communication and stakeholder management skills. Comfortable working under pressure and handling multiple concurrent investigations. Ability to collaborate closely with Support, Product and Engineering teams. Strong organisational ...