Data Analyst
- Hiring Organisation
- Yolk Recruitment Ltd
- Location
- Newport, Wales, United Kingdom
service or operational data. Strong knowledge of IT service management processes including incident, problem, change, service request, capacity, and availability management. Advanced skills in tools such as Excel, Power BI, or similar analytics platforms. Experience designing KPIs and performance metrics to measure service delivery and vendor performance. The ability … both technical and non-technical audiences. A continuous improvement mindset, with the confidence to challenge processes and suggest better ways of working. Strong communication skills and the ability to work effectively with stakeholders at all levels. What you’ll get in return Hybrid working (50% in office/ ...