Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and TechnicalCustomerSupport Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and … specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and TechnicalCustomerSupport Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and TechnicalCustomerSupportmore »
TechnicalCustomerSupport Engineer | Audio/Broadcast Technology | West Yorkshire | HYBRID | up to £35k DOE Due to continued growth and success, our client is looking to take on an experienced TechnicalCustomerSupport Engineer, to support the use of their cutting-edge audio … used by some of the world's most high-profile events and institutions, such as the BBC, World Cup, Glastonbury, Super Bowl. As a CustomerSupport Engineer, you will need at least 3 years of industry experience, assisting customers, in either technicalsupport or 1st line … travel to exciting destinations like Japan, Australia, the Middle East, and South America. Requirements: 3 years plus experience in 1st or 2nd line or technicalcustomersupport Experience and knowledge of audio Mixing experience is essential Customer-oriented mindset with a focus on providing solutions. Strong more »
TechnicalSupport Specialist: a re you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. TechnicalCustomerSupport job description: Supporting clients and colleagues on the products they … have sold/purchased. Delivery of the highest level of customer service with all encounters. IT support for PC's, laptops, phones, printers etc Great communicator working within a team As a TechnicalCustomerSupport you will have the following benefits: Company Events Free Parking … onsite Health and Wellbeing Programme Company Pension To be successful as a TechnicalCustomerSupport you will need: Good knowledge of office operating system such as Excel Strong customer service skills Technical experience technical call handling/telephone help desk Understanding of Auto ID more »
TechnicalCustomerSupport Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance … very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit someone to support customers with technical and IT related issues. As a TechnicalCustomerSupport you will be responsible for Assisting clients with … any technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with clients via email, chat and phone while documenting specific incident level detail within a ticketing system Developing and maintaining a knowledge base of the more »
TechnicalCustomerSupport | Wadhurst, East Sussex | 9am – 5:30pm, Monday to Friday| £27,000 - £29,000 pa depending on experience We are a company that provides wholesale distribution of specialist lighting components and lighting solutions/designs to the sign and lighting industries. Our dedicated and compact … team and engaging with people. The ideal candidate will be practical, willing to learn, and eager to develop new and existing skills. As a TechnicalCustomerSupport, you will be the first point of contact for technical matters and will liaise with suppliers on technical … Willingness to learn and adapt to new software packages with on-the-job training Full, clean driving licence Excellent communication skills and a proactive, customer-focused attitude. Potential of the occasional site visit to a customer What will your role look like? Become familiar with the company's more »
p b TechnicalCustomerSupport Wadhurst, East Sussex 9am – 5:30pm, Monday to Friday £27,000 - £29,000 pa depending on experience/b/p p We are a company that provides wholesale distribution of specialist lighting components and lighting solutions/designs to the sign … team and engaging with people. The ideal candidate will be practical, willing to learn, and eager to develop new and existing skills. As a TechnicalCustomerSupport, you will be the first point of contact for technical matters and will liaise with suppliers on technical … new software packages with on-the-job training/li li Full, clean driving licence/li li Excellent communication skills and a proactive, customer-focused attitude./li li Potential of the occasional site visit to a customer/li/ul/li/ul p more »
Spalding, England, United Kingdom Hybrid / WFH Options
LightSpeed Broadband
Job Title: TechnicalCustomerSupport Engineer Reports to: Senior TechnicalCustomerSupport Engineer Location: Hybrid – Spalding/Home 3 month FTC The LightSpeed Experience Rewarding experience. Meaningful outcomes. Making a difference in people's lives. That's what motivates us. Embrace diversity. Celebrate inclusion. … CRM in line with SLA’s and departmental process Provide regular updates both to customers and Internal stakeholders for the progression of faults. Manage customer expectations at all times ensuring they are kept fully up to date on the progress of the issue in plain jargon free language Support … guidance on the issue(s) as reported. Providing ad-hoc reports as required to seniors What we need from you First/second level customer facing NOC engineering diagnostic and triage experience. Knowledge and use of customer relationship management tools including Remedy, Salesforce etc. Attention to detail with more »
TechnicalSupport Specialist: a re you a confident communicator via the telephone or email. My client is interested in people enthusiastic and determined individuals who wish to start their Technical Career. TechnicalCustomerSupport job description: Supporting clients and colleagues on the products they … have sold/purchased. Delivery of the highest level of customer service with all encounters. IT sup... more »
Wigan, Greater Manchester, North West, United Kingdom
Net-Worx (2001) Limited
TechnicalCustomerSupport Agent Competitive plus bonus Wigan, UK Permanent, Full Time The internal Job Title for this role is Customer Services Associate - 1st Line (Payroll) Are you ready to dive into the world of technicalsupport? We're looking for enthusiastic individuals to … join our team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at the frontline, providing top-class support to our valued customers. Here's what your day-to-day will look like: Responding to customer … targets to keep our customers happy Prioritising tasks and meeting SLAs to ensure smooth operations Contributing ideas to improve our knowledge base and enhance customer experience Being a positive team player, supporting your colleagues and working towards common goals Embodying our IRIS values and representing our brand with professionalism more »
TechnicalCustomerSupport Agent Competitive plus bonus Wigan, UK Permanent, Full Time The internal Job Title for this role is Customer Services Associate - 1st Line (Payroll) Are you ready to dive into the world of technicalsupport? We're looking for enthusiastic individuals to … join our team and support customers with their queries. What will you be doing? As a Customer Service Associate, you'll be at ... more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using … Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technicalsupport and remote/on-site training for their products and services.This includes, but not limited to resolving technical issues and providing more »
TechnicalCustomerSupport Wadhurst, East Sussex 9am 5:30pm, Monday to Friday £27,000 - £29,000 pa depending on experience We are a company that provides wholesale distribution of specialist lighting components and lighting solutions/designs to the sign and lighting industries. Our dedicated and compact more »
York, England, United Kingdom Hybrid / WFH Options
Optix Software Ltd
always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience and develop your career. This role is a blend of technicalsupport and customer service … in lieu usually the following Friday). Hybrid Working: 3 days office, 2 days home per week. Key Responsibilities: • Responsible for the first-line support of Optix clients. • Managing client contact via phone and email, aiming to resolve 90% of issues and queries on the same day. • Remotely logging … in to the client site to fix common faults or directing the client to resolve the fault themselves. • Take ownership of issues ensuring complete customer satisfaction, consulting with subject matter experts and the wider development team when required. • Attending client visits may become a part of the role as more »
their field have an exciting opportunity for the right candidate to join their team. This position would suit someone who has worked within a customer service environment, this position will be assisting with technical faults so some interest in the technical world will be helpful. This is … Some of the duties will include: Answering the calls and accurately logging all contact onto the system Progressing cases until resolution, making sure the customer is always kept up to date Logging all bugs, requirements and issues Escalating customer cases to the Manager where necessary Liaising with technical … as necessary to maintain a contact database The suitable candidate: Good problem-solving skills Organised and methodical approach Good ability with Microsoft products Good customer and communication skills. A polite, empathetic and helpful manner. Ability to proficiently and accurately use a PC and Windows Ability to deal with customers more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:
Salary Guide
Technical Customer Support the UK excluding London