Southampton, Hampshire, South East, United Kingdom
Apogee Corporation**
and help people solve technical issues. Implement projects in a timely and professional manner. Be able to confidently converse with customers via phone/Video Conference or on-site meeting to scope technical elements of a project. Review and manage applicable project documentation. Carry out installation, testing and training more »
and external communications for key service accounts, take ownership of required actions and track to conclusion. - Track and develop any potential audio visual and videoconferencing support opportunities - Monitor account profitability and ensure additional service costs are charged back to the client when required - To ensure all leads & opportunities are fully more »
projects. Customer Engagement Skills: Whilst primarily working in the office there will be regular opportunities to engage customers both face to face and via Video Conferencing. Strong skills required to manage expectations, put the customer first whilst still acting commercially are required to establish and maintain strong relationships. You more »
growth. Main Responsibilities: The Pre-Sales Engineer is required to deliver the following key tasks: Provide technical support and advice on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting, and doing integration with … to Channel Customers, helping customers to select products, and working with sales staff for sales targets. Test and diagnose faults and undertake repair of video surveillance equipment. Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge. Providing … UK Prior experience in a technical support role Good customer service skills and communication skills Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products. Good at handling pressures The ability to more »
Resolve Level 2 and 3 Telephony/Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony/Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. CISCO more »
Resolve Level 2 and 3 Telephony/Videoconferencing Oriented Incidents Respond to specific hardware or application requests. Participate in Telephony/Videoconferencing Projects Assist the operations teams on an ad hoc basis. Ensure the MCO of the Telephony and Videoconferencing infrastructure. Management of local team and sharing of skills. CISCO more »
Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom Hybrid / WFH Options
Experis
undertaken other large-scale Voice project roles for at least 5 years. Have demonstrable experience of designing and configuring voice systems, networks and gateways, Video conference services. Have demonstrable experience of collaboration services (Skype/Teams) and migrations. Will typically be qualified with vendor accreditation. Will be able to … demonstrate knowledge of voice networks including network security, SIP, ISDN, VOIP, Mobile, video, collaboration services and converged networks. Will have the ability to install, configure and troubleshoot voice & video network Infrastructures for enterprise organisations. An advantage will be Subject Matter Expert in one or more areas Demonstrates behavioural … competencies associated with frequent change, urgency and versatility Key Skills: Voice & Video Architecture Working in secure environments Collaboration service design (Skype/Teams) Networking (LAN & WAN) Voice management Encryption All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will more »
Barrow-In-Furness, Cumbria, North West, United Kingdom Hybrid / WFH Options
Henderson Scott
undertaken other large-scale Voice project roles for at least 5 years. * Have demonstrable experience of designing and configuring voice systems, networks and gateways, Video conference services. * Have demonstrable experience of collaboration services (Skype/Teams) and migrations. * Will typically be qualified with vendor accreditation. * Will be able to … demonstrate knowledge of voice networks including network security, SIP, ISDN, VOIP, Mobile, video, collaboration services and converged networks. * Will have the ability to install, configure and troubleshoot voice & video network Infrastructures for enterprise organisations. Responsibilities include: * Inputting into proposals, simple to complex. * Creating High Level Designs and gaining more »
SL6, Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Unified Support
distance of Maidenhead (west London). Accountabilities Include: Onsite Work 90% Practical work includes but is not limited to: Rack builds, Audio Visual and Video Conference installation and configuration Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Communicating job progress … to the Project Manager and Resource Planner Site cleanliness Completion of all project documentation and sign-offs Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Fault finding and testing Audio-visual equipment In office 10% Installation preparation of tools, equipment, consumables, and installation documentation more »
of the job The post holder will work with the Technical & Facilities team to help provide basic level support in form of basic level video editing, photography, & design. When required, assist users by setting up audio-visual equipment; demonstrate how to use audio-visual equipment and basic fault finding … when equipment malfunctions. When required, provide an initial response to fault calls resolving issues if possible, escalating if not. Provide basic video conference support to Trust users, setting up and initiating calls, fault finding and escalating to Technical & Facilities Lead or IT. Regularly update digital signage screens. The post more »