Telecoms Helpdesk Engineer
- Hiring Organisation
- Flotek
- Location
- Bridgend, Mid Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
when our work gets a 'Wow!' About the Role: We are seeking a Comms Helpdesk Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication … where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Responsibilities: Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems, and data networking issues. Troubleshoot call quality problems, registration failures, device provisioning issues, and SIP configuration faults. Support partners with router ...