Problem Manager - ITIL
- Hiring Organisation
- Operations Resources
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 per annum
within the business. High level of health, safety and legal compliance. Person Specification The Service Problem manager would be expected to demonstrate the following skills and behaviours: Self-Motivated- takes the lead with all problem management initiatives and is passionate about the identification and implementation of service improvement initiatives. … improve their knowledge of ITIL standards, the business and Problem trends, can work alone to interrogate data and to identify trends and insights. Analytical- experienced in evaluating IT service management risks and their impact. Proficient in the use of Excel and PowerBi and can introduce other tools that would ...