10 of 10 Customer Engagement Jobs in Wales

potential. As we continue to grow, we're looking for aSenior Product Managerto help lead the team and drive success. The Role We're seeking someone who brings leadership, customer focus, commercial awareness, and analytical thinking. This role supports the overall P&L and drives change across product development, data, digital, pricing, marketing, underwriting, and operations - ensuring we deliver … excellent customer outcomes. You'll play a key leadership role within a small, core product team. You'll shape strategy, lead execution, and act as a mentor and coach - supporting development and encouraging innovative thinking. Key Responsibilities Leadership & People Lead strategic planning and influence senior stakeholders across the business. Build strong relationships within Admiral Money and across the wider … and identify opportunities. Support the Head of Product in developing, training, and empowering the team. Product Design & Strategy Own the strategy and roadmap for direct, in-life, and insurance customer journeys-defining, business casing, and delivering initiatives. Design and implement customer retention and in-life lending propositions. Collaborate with the Digital team, other product lines, and the insurance More ❯

and heart. About the Role: We are seeking a strategic, creative, and data-driven Head of Marketing to lead our marketing function and drive brand awareness, lead generation, and customer engagement across all channels. This role is pivotal in supporting our ambitious growth plans by aligning marketing strategies with business objectives and ensuring a strong market presence across More ❯

multi-million-pound programme from Preliminary Design Review (PDR) through to Final Design, Build, and eventual delivery. The Project is strategically critical for NautIQ, requiring rigorous project management, stakeholder engagement, and disciplined delivery governance. You will report directly to the VP of Electrical Engineering and lead a cross-functional team to deliver all contractual milestones, managing risks, resources, and … customer engagement throughout the project lifecycle. Key Responsibilities Project Leadership & Execution Support the Bid process for Final Design and Build, and assuming successful manage their execution ensuring successful handover and acceptance.Lead end-to-end project delivery during current Preliminary Design phaseDevelop and manage integrated project plans, ensuring resource, budget, and timeline commitments are achieved.Own the project budget and … multi-million-pound projects in complex, technical environments.Strong leadership and project management skills, capable of managing design, build, and delivery phases.Proven ability to manage complex stakeholder networks, including senior customer representatives and cross-functional teams.Strong commercial and financial management acumen.Excellent communication, negotiation, and problem-solving abilities.Proficiency in project management software and Microsoft Office Suite. Preferred Qualifications Professional certification in More ❯

business with a strong heritage in specialist, high-reliability markets. This is a fantastic opportunity to involved in a supportive, knowledgeable team that values integrity, service, and long-term customer relationships. You will have the opportunity to work with market-leading suppliers and blue-chip customers. Role & Responsibilities: We are looking for a proactive and ambitious Business Development Manager … of the business to new and prospective customers, promoting the product range, technical services, and long-standing reputation for reliability and quality. New Business Acquisition: Identify and develop new customer relationships, including OEMs, CEMs, and Tier 1 contractors. Market Expansion: Research and target new market sectors or applications for the businesses distribution and manufacturing capabilities. Lead Generation: Proactively generate … and qualify leads through cold outreach, networking, and attendance at industry events. Customer Engagement: Arrange and attend customer visits, product presentations, and technical discussions. Sales Pipeline Management: Maintain and update internal systems to track progress, manage opportunities, and forecast accurately. A full job description can be provided upon request Knowledge, Skills & Experience: Proven success in B2B business More ❯

three data analysts, fostering a high-performance culture.Translate business requirements into actionable analytics strategies and technical solutions.Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions.Apply statistical methods and data mining to uncover insights and support decision-making.Recommend and implement the right analytics tools for the job.Manage and run A/B More ❯

analysts, fostering a high-performance culture. Translate business requirements into actionable analytics strategies and technical solutions. Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions. Apply statistical methods and data mining to uncover insights and support decision-making. Recommend and implement the right analytics tools for the job. Manage and run More ❯

analysts, fostering a high-performance culture. Translate business requirements into actionable analytics strategies and technical solutions. Build, maintain, and improve Python-based machine learning models, including those used for customer engagement predictions. Apply statistical methods and data mining to uncover insights and support decision-making. Recommend and implement the right analytics tools for the job. Manage and run More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools. The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments … the world. The skills and experience we are looking for: Hands-on experience using CRM as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Manager to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement. The role: You'll take ownership of Salesforce CRM-based digital tools used by internal teams, manage the full product lifecycle, and collaborate with 15+ departments to improve … the world. The skills and experience we are looking for: Hands-on experience using Salesforce as the core product platform (essential) Confident communicator with internal stakeholders across sales, marketing, customer success, and operations Experience in internal business operations and process improvement Proven background in product delivery - from discovery to release Familiarity with Agile ways of working and product backlog More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯