Key responsibilities: * Provide break/fix support for desktops, laptops, and peripherals * Re-image devices and reinstall/configure applications as needed * Troubleshoot Windows OS, hardware, and enterprise applications * Coordinate with third-party vendors for escalations and hardware replacements * Document issues and resolutions in the IT service management system … of faulty devices, etc. * Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. * Excellent understanding of Windows 10/11 OS, Android OSMacOS, MS Office, Basic LAN/WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations More ❯
Caerphilly, Wales, United Kingdom Hybrid / WFH Options
Sadler Recruitment
Working as a technical lead on major incidents, problem management and root cause analysis. Managing and optimising enterprise end-user computer environments, including Windows, MacOS, mobile devices, VDIs and collaboration tools. Managing and supporting Microsoft 365, Intune, Active Directory and Group Deploying and managing endpoint security solutions, patching and More ❯
years] of experience in End User Computing or technical support roles, with hands-on experience in device provisioning. • Familiarity with various operating systems (Windows, macOS) and hardware troubleshooting. Education: • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Preferred Certifications: • CompTIA A+, Microsoft Certified More ❯
environment. Hands-on experience working with operating systems. Knowledge of security testing frameworks, such as OWASP. Proficient knowledge of Unix/Linux systems and Mac OS. Knowledge of at least one scripting language (Python, PowerShell, etc.). Experience with Windows client/server environments, VMware/Citrix, and cloud More ❯
Caerphilly, Caerphilly County Borough, Gwent, United Kingdom
Universal Business Team
with vendors to guarantee effective delivery of IT services. Requirements The ideal candidate will possess: Strong hardware troubleshooting and networking skills. Proficiency in Windows, macOS, and mobile operating systems. Familiarity with Active Directory, cloud services (AWS, Microsoft Azure), and security fundamentals. Exceptional problem-solving skills and attention to detail. More ❯
Caerphilly, Mid Glamorgan, United Kingdom Hybrid / WFH Options
CENTERPRISE INTERNATIONAL LIMITED
will be provided for the purposes of travelling to these locations. The role requires management and implementation experience of: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox … whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying More ❯
Understanding of various hardware components (computers, printers, mobile devices, networking devices) and how to diagnose and fix issues Operating Systems: Proficiency in Windows and macOS, as well as mobile OS like Android and iOS, this includes installation, configuration, and troubleshooting Networking Basics: Knowledge of networking protocols (TCP/ More ❯