My client based in Swansea are looking for a Service Desk Analyst to join the team on an initial 6 month contract. The suitable Service Desk Analyst will have excellent customer facing skills along with an excellent level of general IT knowledge and troubleshooting skills, to help as many of the customers as possible to reach … a resolution. The Service Desk Analyst will primarily be assisting with replacing and updating the existing Windows 10 devices and assist with re-imaging to Windows 11 using Microsoft deployment toolkit (MDT) and SCCM. The Service Desk Analyst will ideally have previous experience of working with a Microsoft Azure environment as well as ideally a basic … understanding of computer networks, active directory, and group policies to help carry out the upgrade work. They may also be required to assist with other IT project work. Service Desk Experience Broad IT Knowledge Windows 10/11 MDT SCCM Basic understanding of Networking/AD/Group policies This role is based in Swansea for an initial More ❯
My client based in Swansea are looking for a Service Desk Analyst to join the team on an initial 6 month contract. The suitable Service Desk Analyst will have excellent customer facing skills along with an excellent level of general IT knowledge and troubleshooting skills, to help as many of the customers as possible to reach … a resolution. The Service Desk Analyst will primarily be assisting with replacing and updating the existing Windows 10 devices and assist with re-imaging to Windows 11 using Microsoft deployment toolkit (MDT) and SCCM. The Service Desk Analyst will ideally have previous experience of working with a Microsoft Azure environment as well as ideally a basic … understanding of computer networks, active directory, and group policies to help carry out the upgrade work. They may also be required to assist with other IT project work. * Service Desk Experience * Broad IT Knowledge * Windows 10/11 * MDT * SCCM * Basic understanding of Networking/AD/Group policies This role is based in Swansea for an initial More ❯
Job summary As a senior member of the Service Desk team, the postholder will be at the forefront of digital support within the health board. The post will enable you to refine troubleshooting, mentoring and training skills whilst also continually improving the service by building on the knowledge base and suggesting improvements to processes, allowing our clinical colleagues … Health Board (ABUHB) Digital, Data & Technology services. This includes incident management, request fulfilment, and problem diagnosis and resolution across a broad range of hardware and software systems. The Senior Service Desk Analyst plays a key role in ensuring high-quality, customer-focused support in line with agreed service levels and the ABUHB Digital Strategy.In addition, the post … holder will actively support and mentor junior team members to foster skills development and service improvement. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have More ❯
IT Service Desk Analyst - 6 Months FTCLocation: Cardiff Up to £28k Pro Rata + benefits I'm looking for an enthusiastic IT Service Desk Analyst to join my client in Cardiff. Reporting to the IT Service Desk Lead, you will provide day-to-day technical support, manage incidents, and contribute to ongoing business and technical More ❯
Employment Type: Temporary
Salary: £25,000 - £28,000 per annum, Pro-rata, Inc benefits
