Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
Main duties: Handle 2nd line tickets requiring technical support for VoIP systems Troubleshoot and resolve VoIP, SIP and networking related issues Investigate and monitor telecoms, WI-FI and networking issues Visit client sites to diagnose and repair VoIP services Deliver first class customer service at all times. Experience required: Proven More ❯
uncapped earnings and exciting incentives? If so, we want YOU to join our dynamic team! About Us We are a leading IT, Cyber, and Telecommunications provider, delivering cutting-edge solutions to businesses. Our reputation for outstanding customer service and career development makes us a fantastic place to grow and succeed. More ❯
Technical Support Analyst Deeside 26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities To provide … learn technical processes. Site visits to resolve issues when required. Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP More ❯
Technical Support Analyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities * To provide … learn technical processes. * Site visits to resolve issues when required. * Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment
Benefits 37.5 Hours Mon-Fri. Flex on start/end times. On call 1 in 4. Are you an experienced NOC Engineer from a telecoms/ISP background looking for an exciting opportunity offering total job security, hybrid working, on call earnings, training and long term progression? This role is … Relevant qualifications such as Nokia NRS certification, juniper qualifications or degree in IT/Network engineering Extensive working experience in a NOC in a telecoms/ISP environment, ideally with 50,000 plus customers Able to configure and fault find on routing and communications protocols (TCP/IP, BGP, OSPF More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
Benefits 37.5 Hours Mon-Fri. Flex on start/end times. On call 1 in 4. Are you an experienced NOC Engineer from a telecoms/ISP background looking for an exciting opportunity offering total job security, hybrid working, on call earnings, training and long term progression? This role is … Relevant qualifications such as Nokia NRS certification, juniper qualifications or degree in IT/Network engineering Extensive working experience in a NOC in a telecoms/ISP environment, ideally with 50,000 plus customers Able to configure and fault find on routing and communications protocols (TCP/IP, BGP, OSPF More ❯
Pencoed, Wales, United Kingdom Hybrid / WFH Options
Pure Recruit
suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. You will take inbound calls from clients who require technical assistance and immediately triage their calls with a view to helping and close … and strive for "First Call Resolution" * Troubleshoot and resolve hardware and software issues * Communicate clearly and effectively. Experience required: * An ICT and/or Telecoms background with service desk experience is essential * Customer service experience is essential * Comfortable using CRMs and documentation solutions * The ability to work quickly, calmly and More ❯
Pencoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. You will take inbound calls from clients who require technical assistance and immediately triage their calls with a view to helping and close … and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and More ❯
Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom Hybrid / WFH Options
Pure Recruit
suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. You will take inbound calls from clients who require technical assistance and immediately triage their calls with a view to helping and close … and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and More ❯