will coordinate training and development programs, manage learning platforms, and deliver ad-hoc HR training sessions. Supporting the Head of HR & Culture, this role will contribute to strategic projects, process improvements, and will deputise when necessary to ensure continuity and drive forward a positive workplace culture. About you: With CIPD Level 5 qualification, you will join us with proven More ❯
slow processes, database events, and other anomalies that could affect system performance or stability. * Incident Management: Identify, escalate, and coordinate resolution for potential issues impacting SLAs, including database errors, process delays, or system outages. * Performance Analysis: Analyse system performance metrics and proactively address areas of concern to prevent disruptions in the service. * Reporting: Generate detailed reports on system health … compliance for stakeholders during monthly reviews. * Collaboration: Work closely with cross-functional teams, including IT operations and other support staff, to ensure timely resolution of issues affecting live services. * ProcessImprovement: Recommend and implement improvements to monitoring processes and tools to enhance efficiency and reliability. * Training & Support: Provide guidance and training to team members on monitoring tools and More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
slow processes, database events, and other anomalies that could affect system performance or stability. * Incident Management: Identify, escalate, and coordinate resolution for potential issues impacting SLAs, including database errors, process delays, or system outages. * Performance Analysis: Analyse system performance metrics and proactively address areas of concern to prevent disruptions in the service. * Reporting: Generate detailed reports on system health … compliance for stakeholders during monthly reviews. * Collaboration: Work closely with cross-functional teams, including IT operations and other support staff, to ensure timely resolution of issues affecting live services. * ProcessImprovement: Recommend and implement improvements to monitoring processes and tools to enhance efficiency and reliability. * Training & Support: Provide guidance and training to team members on monitoring tools and More ❯