9 of 9 Customer Service Jobs in Watford

Our client, a trusted partner to the UK Ministry of Defence, serves as the UK Service Lead for workplace and infrastructure services, ensuring a high-quality working environment for its Polish organisation. Key Responsibilities: Support the IM Overseas Service Manager in overseeing planned and emerging service management activities across the international footprint. Collaborate with the Poland IM … Team to ensure agile and effective IT service delivery. Partner with Poland and UK IM Service teams to identify and resolve IT requirements efficiently. Collaborate with IM UK Project teams to define business and IT requirements, contribute to service design, and support the implementation of new services for our clients Poland mission. Provide service assurance by … managing incidents and requests for overseas users, ensuring timely resolution within agreed SLAs. Raise and manage ITSM platform requests on behalf of overseas users, maintaining high standards of customer service. Assist IM Projects & Networks teams in delivering infrastructure and client services for overseas support and development initiatives. Liaise with the ISP (procurement) team to define, source, and deliver hardware More ❯

IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly … Analyst, Windows XP/7/8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education More ❯

the Company: Join a leading Facilities Management provider delivering hard and soft services to a range of commercial and industrial clients nationwide. We pride ourselves on providing first-class customer service and a supportive team culture, offering engineers the tools, training, and autonomy to thrive in their roles. Role Overview: We are looking for a skilled Mobile Fabric … commercial sites in the Watford area. You will be responsible for ensuring buildings are safe, well-maintained, and compliant, working closely with the wider FM team to deliver exceptional service to clients. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive repairs on a range of building fabric systems. Undertake general building maintenance tasks, including carpentry, plumbing, painting … duties. Respond quickly and effectively to reactive maintenance requests. Complete all job sheets and paperwork accurately, maintaining compliance with company procedures. Liaise with clients and site teams, providing excellent customer service at all times. Ensure all work is carried out safely and in accordance with health & safety guidelines. Support the wider engineering team with additional duties as required. More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second-line … technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … with data protection, privacy regulations, and security standards. Collaborate with product owners to influence roadmaps and future developments. Support service delivery by managing incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA More ❯

Customer & Retailer Care Engineer Join a business at the forefront of technology and transformation, where your work will help shape the future of customer and retailer experiences. This is a chance to be part of a large-scale journey that directly impacts millions while supporting good causes across the UK. What You’ll Be Doing: Provide second-line … technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … with data protection, privacy regulations, and security standards. Collaborate with product owners to influence roadmaps and future developments. Support service delivery by managing incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS and Azure environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA More ❯

months initially Location: Watford Salary: £170 per day - Outside IR35/Ltd Company Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused Windows 11 Deployment Engineers to support users through a Windows 11 migration in the location of Watford, Hertfordshire. ROLE As Windows 11 Deployment Engineer, you will be responsible for providing … hands-on support to users as they transition to Windows 11. Working in a small team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger groups.We are able to engage with Limited Company contractors or … guidance and updates to end-users throughout the migration process- Able to contact 3rd party suppliers to resolve post-migration issues REQUIREMENTS - Experience of Windows migrations/deployments- Strong customer service skills with a user-first mindset- Good knowledge of Office 365 and Microsoft technologies- A positive, problem-solving approach with excellent communication skills- Previous experience as a More ❯

candidate will have strong data analysis skills and experience in executing billing systems. Key Responsibilities: Billing Operations & Process improvement Execute and validate billing cycles to ensure accurate and timely customer invoicing. Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions. Partner with cross-functional teams to optimise billing automation and reduce manual processes. Data Analysis and … to improve billing system automation and integrations. Troubleshoot system issues affecting billing operations. Assist in system testing and validation of billing software enhancements. Collaboration & Compliance Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations. Ensure compliance with regulatory requirements and financial controls. Communicate complex billing data and system insights to both … At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team More ❯

candidate will have strong data analysis skills and experience in executing billing systems. Key Responsibilities: Billing Operations & Process improvement Execute and validate billing cycles to ensure accurate and timely customer invoicing. Monitor and troubleshoot billing discrepancies, identifying root causes, and implementing corrective actions. Partner with cross-functional teams to optimise billing automation and reduce manual processes. Data Analysis and … to improve billing system automation and integrations. Troubleshoot system issues affecting billing operations. Assist in system testing and validation of billing software enhancements. Collaboration & Compliance Work with Account Management, Customer Service, Operations, and Finance teams to resolve billing disputes and escalations. Ensure compliance with regulatory requirements and financial controls. Communicate complex billing data and system insights to both … At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯