5 of 5 Incident Management Jobs in West London

and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long … support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system More ❯

and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long … support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system More ❯

meeting regulatory obligations and ensuring operational resilience. Location: London (UK), Madrid (Spain) or Dublin (Ireland) Main Responsibilities A key contributor to the ongoing design and build of Prism Credit Management product, set team objectives and strategies focusing on Agile processes, continuous improvement and data-led delivery. Lead and mature the product engineering squads in the Credit Management product … standardization, policy as code, quality gates, security scanning) and implement test automation at all levels. Embed DevSecOps and SRE practices across the Engineering team: SLOs/SLIs, error budgets, incident management, post-mortems, capacity & resiliency engineering. Communicate credibly with execs, boards, auditors and customers about engineering risk, resilience, and delivery. Ensure compliance with data and IT security and … country specific regulations. Competencies Demonstrated leadership ability, team management, and interpersonal skills. Change leadership—drives adoption of new ways of working, collaboration, continuous improvement with high levels of trust and autonomy. Excellent communication and influencing skills, including the capability and gravitas to operate execs, engineers, and regulators/auditors. Client/Customer-centric mindset; measurable impact on revenue, activation More ❯

meeting regulatory obligations and ensuring operational resilience. Location: London (UK), Madrid (Spain) or Dublin (Ireland) Main Responsibilities A key contributor to the ongoing design and build of Prism Credit Management product, set team objectives and strategies focusing on Agile processes, continuous improvement and data-led delivery. Lead and mature the product engineering squads in the Credit Management product … standardization, policy as code, quality gates, security scanning) and implement test automation at all levels. Embed DevSecOps and SRE practices across the Engineering team: SLOs/SLIs, error budgets, incident management, post-mortems, capacity & resiliency engineering. Communicate credibly with execs, boards, auditors and customers about engineering risk, resilience, and delivery. Ensure compliance with data and IT security and … country specific regulations. Competencies Demonstrated leadership ability, team management, and interpersonal skills. Change leadership—drives adoption of new ways of working, collaboration, continuous improvement with high levels of trust and autonomy. Excellent communication and influencing skills, including the capability and gravitas to operate execs, engineers, and regulators/auditors. Client/Customer-centric mindset; measurable impact on revenue, activation More ❯

Define and deliver the MLOps roadmap, aligning closely with the wider engineering and data strategy. Provide guidance on architecture, tooling, and best practices for ML pipelines, deployment, monitoring, and incident management. Partner with data science, ML, and product teams to ensure infrastructure supports innovation and business needs. Oversee system reliability, cost optimisation, and vendor relationships to keep infrastructure scalable … people leadership and communication skills, able to influence technical and non-technical stakeholders. Comfortable working in a fast-paced, collaborative environment with strategic and operational responsibilities. Experience with vendor management and contract oversight. Familiarity with tools such as Databricks, Tecton (or Feast), Seldon, or SageMaker. What can they offer you? Private health and mental wellbeing coverage, including access to More ❯