2 of 2 Knowledge Management Jobs in West London

Senior Oracle Service Delivery Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
join our growing Enterprise Applications Practice. As a trusted advisor to our customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within our client, driving service excellence, operational performance, customer satisfaction, and business … stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities, and improvement initiatives. Manage customer escalations, major incidents, service risks, and business-critical issues through to successful resolution. Drive Continual Service Improvement ...

Head of Technology Services and Support

Hiring Organisation
BIMM University
Location
South West London, London, United Kingdom
Employment Type
Permanent
Salary
£55,000
modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Head of Technology Services & Support, you will lead the delivery … needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology Services ...