Senior Software Triage Engineer
- Location
- Brentford, England, United Kingdom
quality. Investigate customer-impacting field issues, identify root cause, and guide development teams toward the right fix Use strong problem-solving and debugging skills to isolate faults and resolve issues quickly Monitor business intelligence and telemetry dashboards to catch emerging customer issues early and act on them Collaborate closely … analysis or monitoring tools (e.g., Elastic, Splunk, Datadog, or similar) is a plus Understanding of software development practices, version control, and Agile methodologies Strong communication skills and the ability to work well with cross-functional and global teams A curious, adaptable mindset — comfortable learning new tools and technologies ...