Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
2ndLineSupportEngineer | Stratford-Upon-Avon | £33,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2ndLineSupportEngineer to join their team. Job Description As a 2ndLineSupport … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2ndlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2ndLineSupportEngineer | Stratford-Upon-Avon | £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯
Role: 2ndLineSupportEngineer Location: Hereford Salary: Up to £35,000 + benefits The Opportunity Are you a talented IT support professional ready to take the next step in your career? This is a fantastic opportunity to join a MSP that delivers exceptional technical support to a diverse … and training, offering clear pathways to progress into 3rd LineSupport or Consultant-level positions as the company continues to expand. The Role As a 2ndLineSupportEngineer, you’ll be the go-to person for escalated issues, resolving more complex incidents that 1st line can … t fix. You’ll get hands-on with a broad range of technologies while supporting both business clients and individual users. Troubleshoot and resolve 2ndline incidents across hardware, software, networking, and Microsoft 365 environments. Work directly with customers via phone, remote tools, and occasional site visits. Assist with installations, upgrades, and ongoing system maintenance. Escalate unresolved More ❯
Leamington Spa, Warwickshire, West Midlands, United Kingdom
MS Talent Ltd
1st/2ndLineSupportEngineer (IT Support, Windows, Mac OS, ServiceNow, Azure) £240/day Inside IR35 Onsite in Leamington Spa A 1st/2ndLineSupportEngineer (IT Support, Windows, Mac OS, ServiceNow, Azure) is required by a global leader … per week onsite in Leamington Spa and 1 day per week in Bicester . Youll need the following experience to be considered: Proven track record in a 1st/2ndLineSupportEngineer or IT Support role Hands-on experience supporting Windows and Mac OS environments Proficient in using ServiceNow for … workplace tools. While not essential, certifications such as CompTIA, ITIL , or Microsoft Certified: Azure Administrator will be looked upon favourably. In this role, youll provide on-site desktop support across Windows and Mac environments, managing user accounts and resolving incidents through ServiceNow . You'll troubleshoot hardware, system, and network issues, support Microsoft 365, and maintain More ❯
