1 to 25 of 27 Customer-Centricity Jobs in the West Midlands

Product Manager

Hiring Organisation
Aps International Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£55,000
Product Management, including at least 3 years in remittance, payments, digital banking, mobile money, or fintech. Skills Product strategy and roadmap development Customer-centric product design API and payment integration knowledge Agile project management Analytical and problem-solving skills Stakeholder management Data-driven decision-making Knowledge ...

Senior Oracle Fusion Reporting Consultant

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle ...

Head of Digital Product

Location
Metropolitan Borough of Solihull, England, United Kingdom
evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute the Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration ...

Head of Digital Product

Hiring Organisation
Gymshark
Location
Solihull, West Midlands (County), United Kingdom
Salary
£ 55 K
while evolving our Training App to deepen community engagement.WHAT YOU'LL BE DOING:Define and execute the Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue.Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration ...

Head of Digital Product

Location
Metropolitan Borough of Solihull, England, United Kingdom
evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute the Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration ...

Service Owner

Hiring Organisation
United Kingdom Government
Location
Telford, Shropshire, United Kingdom
Salary
£ 70 K
SLAs and customer outcomes.Providing clear reporting and recommendations to senior leaders, enabling informed decision-making.Championing service excellence, resilience and customer-centric delivery across the organisation.Essential CriteriaSignificant experience owning and leading multiple complex live digital services delivering critical business outcomes.Demonstrable experience improving service performance ...

Partner Manager

Location
Stafford, England, United Kingdom
collaborative relationships across the business. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust. We reserve the right to close this advert early if we are in receipt of sufficient ...

Product Director - Guarantees

Hiring Organisation
Lloyds Banking Group
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
governance mindset, with the ability to simplify complexity and maintain effective controls across established and evolving products.• A commitment to championing diversity, customer-centric innovation and new ways of working in support of the Group purpose of Helping Britain Prosper.Inclusion and diversityWe are committed to inclusion ...

Digital Analytics Lead - CRM

Hiring Organisation
The Norton Motorcycle
Location
Solihull, West Midlands (County), United Kingdom
Salary
£ 60 K
complex data into clear business recommendations with measurable impact.Present insights, trends, and opportunities to senior leadership and executive stakeholders.Influence organisational actions through customer-centric, data-driven storytelling.Personal Specification:Skills & ExpertiseDeep expertise in CRM analytics, customer journey analytics, and funnel measurement.Strong understanding of attribution ...

Senior Product Manager - Insurance

Hiring Organisation
Davies Group
Location
Worcester, Worcestershire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
differentiation and innovation. Financial Accountability: Manage the product budget, track financial performance, and ensure products meet revenue, profitability, and cost control targets. Customer-Centric Approach: Maintain a deep understanding of user needs across insurers, brokers, MGAs, and claims teams, through continuous engagement and feedback. Product Launch ...

Digital Analytics Lead - CRM

Hiring Organisation
The Norton Motorcycle
Location
Solihull, West Midlands, UK
Employment Type
Full-time
into clear business recommendations with measurable impact. Present insights, trends, and opportunities to senior leadership and executive stakeholders. Influence organisational actions through customer-centric, data-driven storytelling. Personal Specification: Skills & ExpertiseDeep expertise in CRM analytics, customer journey analytics, and funnel measurement. Strong understanding ...

PreSales Technical Account Manager - Processing Industry

Location
Metropolitan Borough of Solihull, England, United Kingdom
problem-solving capabilities, with a creative and innovative approach to challenges. Business & Commercial Acumen: Strong understanding of business drivers with a customer-centric approach. Accountability & Drive: Take responsibility for moving technical milestones across the finish line, showing persistence and the intuition to gauge a customer ...

Product Manager

Hiring Organisation
Rullion Limited
Location
Solihull, West Midlands, United Kingdom
Employment Type
Contract
Contract Rate
Up to £650 per day
Establish and monitor product goals, OKRs, and success metrics. Manage risks, dependencies, and trade-offs across scope, budget, and delivery timelines. Champion customer-centric and outcome-driven ways of working. Essential Experience Proven experience as a Product Manager or Product Owner. Strong background working in agile ...

Implementation Specialist - UKI Market

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
need to be experts in this area right away. Solid level of Project Management, Persuasive Communication, Technical/Business Acumen and Customer Centric Quality Control skills. A customer-first mentality; you'll focus on ensuring a smooth onboarding for your customers and must ...

Head of Digital Product New Solihull, England, United Kingdom

Location
Metropolitan Borough of Solihull, England, United Kingdom
evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute the Digital eCommerce product strategy, ensuring customercentric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high‐velocity testing, iteration ...

Travel Experience Specialist

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£30,000
perfect fit for our team. What Youll Do Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction. Support and engage with our customers with their global business travel requirements Communicate with ...

Head of Project Management Office (PMO)

Location
Stafford, England, United Kingdom
Empowering Our People – We trust, support, and invest in our people. Sustainability & Community at Heart – We create positive impact through responsible technology. CustomerCentric Excellence – We help our customers succeed through exceptional service. Partnerships Built on Trust – We believe collaboration delivers the best outcomes. No terminology ...

Account Manager - Technical Products

Hiring Organisation
Davies Group
Location
Worcester, Worcestershire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
services to a diverse range of highly regulated clients. Our mission is to drive growth and excellence through technological advancements and a customer-centric approach. The Client Growth Manager at DTS is responsible for retaining, identifying and pursuing opportunities to expand the range of DTS products ...

Principal Network Engineer

Hiring Organisation
National Grid
Location
Warwick, Warwickshire, United Kingdom
Salary
£ 70 K
position will be an integral contributor towards this goal and we will support your professional development as part of our multi-cultural, customer-centric global team.This role operates under a hybrid working model and is based out of the Warwick, UK office. Hybrid work expectations ...

Senior Project Manager

Hiring Organisation
M Group
Location
Coventry, West Midlands, United Kingdom
Employment Type
Permanent
youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling ...

Revenue Protection Operative

Hiring Organisation
M Group
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£40,000
career, with usyoullhave an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly,funand respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy,wereenabling ...

Systems Integration Engineer

Hiring Organisation
M Group
Location
Stafford, Staffordshire, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? BGEN ...

Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)

Hiring Organisation
Turnitin
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity ...

Principal Software Engineer Backend Technologies, Platform (UK Remote)

Hiring Organisation
Turnitin
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
Company DescriptionWhen you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity ...

Communications Officer

Hiring Organisation
Hays Accounts and Finance
Location
City, Birmingham, United Kingdom
Employment Type
Contract
Contract Rate
GBP 350 - 400 Daily
Location: Birmingham Hybrid Working (Minimum 1 day per week in the office) Contract Length: Until March 2027 About the Role We are seeking an experienced Communications Officer to join a large public sector organisation on ...