1 to 25 of 28 Customer-Centricity Jobs in the West Midlands

and efficient management of contracts throughout their life cycle for in-life add moves and changes. As a Head of Service Assurance, you will be responsible for; Customer-Centric Excellence: Youll collaborate closely with our customers, understanding their unique needs and challenges. By leveraging data, analytics, and best practices, youll provide tailored recommendations to optimize their More ❯

global teams, fostering a culture of innovation, agility, and accountability managing resource planning, budgeting, and performance metrics (KPIs) partnering with Operations, Quality, and Regulatory teams to deliver customer-centric solutions promoting secure-by-design practices, modular architecture, and scalable system designs As the Director of Product Development, you will be required to operate at a strategic More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

feedback to the customer. Analyse and report on any transport-related queries that have resulted in a cost to the business. Your profile Someone who has a customer-centric mindset and thrives on problem-solving, as well as: The ability to build relationships Excellent verbal and written communication skills The ability to prioritise a busy workload More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

are looking for someone who has a background in delivering, assisting and organising multiple projects for external customers, or someone who has worked in a fast-paced customer centric environment. You will have the ability to build relationships and negotiate both internally and externally to achieve successful delivery therefore, your customer service, organisation More ❯

are looking for someone who has a background in delivering, assisting and organising multiple projects for external customers, or someone who has worked in a fast-paced customer centric environment. You will have the ability to build relationships and negotiate both internally and externally to achieve successful delivery therefore, your customer service, organisation More ❯

Leadership Execute go-to-market strategies across smart infrastructure business units Lead vertical sales initiatives and customer development programs Influence product development and tailor customer-centric solutions Manage vertical sales budgets and forecast growth Customer & Market Excellence Build and maintain strategic relationships with key accounts Drive customer More ❯

support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You’ll have opportunities to grow and a remuneration and benefits package aligned with the scope of More ❯

support analytics, and case routing logic. This is a unique opportunity to play a leading role in developing a talented team of technical support experts, ensuring a customer-centric and problem solving oriented approach to supporting customers across EMEA. You’ll have opportunities to grow and a remuneration and benefits package aligned with the scope of More ❯

This role requires adaptability and strong relationship-building skills, as you'll be working closely with various teams across the Group. We're looking for an ambitious, customer-centric individual with a proven track record in attracting top talent. Key Responsibilities: Lead and manage the Talent Acquisition function across the business. Develop and execute recruitment strategies More ❯

This role requires adaptability and strong relationship-building skills, as you'll be working closely with various teams across the Group. We're looking for an ambitious, customer-centric individual with a proven track record in attracting top talent. Key Responsibilities: Lead and manage the Talent Acquisition function across the business. Develop and execute recruitment strategies More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks More ❯

love from you? Experience working in a SaaS company or working in a social media/digital/comms role within the emergency services sect A truly customer-centric person who'll go above and beyond to delight their customers Comfortable and confident with quoting and pitching commercial benefits Comfortable presenting performance to clients, the company More ❯

work collaboratively across business units including risk, compliance, operations, technology, and commercial teams to deliver innovative, compliant, and profitable products. Require someone to foster a culture of customer-centricity and digital innovation, ensuring that product propositions are simple, accessible, and aligned to market trends and regulatory requirements. The role will also drive governance, financial performance, and More ❯

work collaboratively across business units including risk, compliance, operations, technology, and commercial teams to deliver innovative, compliant, and profitable products. Require someone to foster a culture of customer-centricity and digital innovation, ensuring that product propositions are simple, accessible, and aligned to market trends and regulatory requirements. The role will also drive governance, financial performance, and More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is More ❯

on top of your salary! Location : Birmingham, Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is to More ❯

on top of your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose of this position is More ❯