3 of 3 ITIL Certification Jobs in the West Midlands

Creation : You have a proven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10m. Certifications & Knowledge : ITIL Certification and a solid understanding of service delivery frameworks and best practices are essential. Commercial Acumen : Your experience includes strong commercial ...

Service Management Proven experience commanding high-impact incidents in complex environments Background in financial services/banking or other regulated industries Strong knowledge of ITIL practices (Incident, Problem, Service Reporting) Experience working across multi-supplier, enterprise-scale IT estates Ability to produce and present executive-level operational insight Excellent … stakeholder management, including risk, audit and senior leadership Calm, decisive, and credible under pressure Nice to have: ITIL certifications (e.g. ITIL 4 Foundation, CDS, DPI) Experience with cloud platforms and DevOps environments Why join? Lead from the front in critical, high-visibility incidents Shape service resilience and performance ...

thinking, problem-solving, and decision-making skills. Understanding of Service Management practises (e.g., change and release management) and risk/issue management, preferably with ITIL processes and tools. Awareness of mechanical and electrical infrastructure within Data Centres or Building Management Systems is a plus! Qualifications Essential: Relevant experience … technical know-how. Preferred: A degree in Computer Science or a related field, or equivalent education and experience. ITIL qualifications and familiarity with Wintel, BMX, Unix, and RHEL are also desirable. What We Offer A supportive and collaborative work environment. Opportunities for professional growth and development. The chance ...