ITIL Certification Job Trends in the West Midlands

ITIL Certification
England > West Midlands

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 14 January 2026, comparing them to the same period in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 163 182 141
Rank change year-on-year +19 -41 +65
Permanent jobs citing ITIL Certification 15 17 38
As % of all permanent jobs in the West Midlands 0.28% 0.41% 1.01%
As % of the Qualifications category 0.72% 1.07% 3.59%
Number of salaries quoted 11 9 34
10th Percentile £49,750 £45,675 £31,250
25th Percentile £53,555 £47,500 £33,438
Median annual salary (50th Percentile) £57,500 £50,000 £44,517
Median % change year-on-year +15.00% +12.32% +22.81%
75th Percentile £66,000 £53,688 £59,500
90th Percentile £72,500 £200,000 £76,750
England median annual salary £52,000 £52,500 £50,000
% change year-on-year -0.95% +5.00% +5.26%

All Academic and Professional Certifications
West Midlands

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications in the West Midlands.

Permanent vacancies requiring academic qualifications or professional certifications 2,073 1,590 1,059
As % of all permanent jobs advertised in the West Midlands 39.22% 38.39% 28.08%
Number of salaries quoted 513 504 874
10th Percentile £27,694 £32,500 £27,500
25th Percentile £31,250 £42,500 £33,810
Median annual salary (50th Percentile) £47,500 £57,000 £50,000
Median % change year-on-year -16.67% +14.00% -
75th Percentile £65,000 £66,050 £61,250
90th Percentile £83,750 £80,000 £73,750
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -

ITIL Certification
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings citing ITIL Certification relative to all permanent IT jobs advertised in the West Midlands.

ITIL Certification job vacancy trend in the West Midlands

ITIL Certification
Salary Trend in the West Midlands

Salary distribution trend for jobs in the West Midlands citing ITIL Certification.

Salary distribution trend for jobs in the West Midlands citing ITIL Certification

ITIL Certification
Salary Histogram in the West Midlands

Salary distribution for jobs citing ITIL Certification in the West Midlands over the 6 months to 14 January 2026.

Salary histogram for ITIL Certification in the West Midlands

ITIL Certification
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the West Midlands region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +30 10 £57,434 -71.28% 2
Wolverhampton - 2 £64,000 -
Warwickshire +23 1 £70,000 +40.00%
Staffordshire -11 1 £37,500 -26.83%
Solihull - 1 £61,250 - 1
ITIL Certification
England

ITIL Certification
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (20.00%) Microsoft Exchange
2 2 (13.33%) SharePoint
Business Applications
1 4 (26.67%) Remedy ITSM
Cloud Services
1 4 (26.67%) Microsoft 365
2 3 (20.00%) Azure
3 2 (13.33%) Entra ID
3 2 (13.33%) OneDrive
4 1 (6.67%) Dynamics 365
4 1 (6.67%) Power Platform
Communications & Networking
1 1 (6.67%) LAN
1 1 (6.67%) VPN
1 1 (6.67%) WAN
General
1 11 (73.33%) Social Skills
2 5 (33.33%) Analytical Skills
3 4 (26.67%) Finance
3 4 (26.67%) Public Sector
4 2 (13.33%) Inclusion and Diversity
4 2 (13.33%) Legal
Job Titles
1 8 (53.33%) Service Manager
2 6 (40.00%) IT Manager
2 6 (40.00%) IT Services Manager
3 3 (20.00%) Support Engineer
4 1 (6.67%) Architect
4 1 (6.67%) Desktop Engineer
4 1 (6.67%) Desktop Support
4 1 (6.67%) Desktop Support Engineer
4 1 (6.67%) Lead
4 1 (6.67%) Service Design Architect
4 1 (6.67%) Service Desk Manager
4 1 (6.67%) SIAM Leader
Libraries, Frameworks & Software Standards
1 2 (13.33%) HTML
2 1 (6.67%) EDI
Miscellaneous
1 2 (13.33%) Data Protection Act
1 2 (13.33%) Security Posture
2 1 (6.67%) BYOD
Operating Systems
1 2 (13.33%) Windows
2 1 (6.67%) Apple iOS
2 1 (6.67%) Mac OS
2 1 (6.67%) Windows 10
2 1 (6.67%) Windows Server 2016
Processes & Methodologies
1 15 (100.00%) ITIL
2 9 (60.00%) Service Management
3 7 (46.67%) ITSM
3 7 (46.67%) Service Delivery
4 6 (40.00%) Service Design
5 5 (33.33%) Asset Management
5 5 (33.33%) Change Management
5 5 (33.33%) Continuous Improvement
5 5 (33.33%) Release Management
5 5 (33.33%) Risk Management
6 4 (26.67%) Problem Management
6 4 (26.67%) Process Improvement
6 4 (26.67%) Stakeholder Management
7 3 (20.00%) Change Advisory Board
7 3 (20.00%) Cybersecurity
8 2 (13.33%) Inventory Management
8 2 (13.33%) Security Operations
8 2 (13.33%) Service Catalogue
8 2 (13.33%) Technical Leadership
8 2 (13.33%) Webhook
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 3 (20.00%) Degree
2 1 (6.67%) CBAP
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 3 (20.00%) Active Directory
2 1 (6.67%) BitLocker
Systems Management
1 3 (20.00%) Microsoft Intune
2 1 (6.67%) Jamf Pro
Vendors
1 7 (46.67%) ServiceNow
2 4 (26.67%) BMC
2 4 (26.67%) Microsoft
2 4 (26.67%) Remedy
3 2 (13.33%) Citrix
4 1 (6.67%) Apple
4 1 (6.67%) Snow