2 of 2 ITIL Foundation Certificate Jobs in the West Midlands

share knowledge, and foster a collaborative environment. IT Service Management (ITSM) Team: Coordinate on incident, problem, and change management processes to ensure alignment with ITIL best practices, driving continuous improvement. Vendors and Third-Party Support Providers: Act as the main point of contact for external partners, coordinating hardware, software … global, multi-time-zone environment. Strong IT proficiency with the ability to quickly grasp and adapt to new software, systems, and technologies. Familiarity with ITIL frameworks, with an ITIL Foundation certification being highly desirable. Experience with service management tools such as TOPdesk; ServiceNow or JIRA, ensuring efficient ...

license as there will be requests to support nearby Satellite sites L1 support for Audio/Video and meeting room equipment Excellent Communication skills ITIL Foundation certified, Ideally ITIL Incident/Problem Practitioner Experience within a large complex IT department/organization Ability to understand the Business ...