8 of 8 Knowledge Transfer Jobs in the West Midlands

Service Delivery Managers by ensuring transitioned services meet agreed support models and SLAs. Documentation & Compliance Ensure that service documentation, support models, and operational procedures are created and validated. Facilitate knowledge transfer to Service Desk, Operations, and Support teams. The following skills/experience are advantageous Strong background in IT Service Management (ITSM), particularly in Service Design and Transition. More ❯

Service Delivery Managers by ensuring transitioned services meet agreed support models and SLAs. Documentation & Compliance Ensure that service documentation, support models, and operational procedures are created and validated. Facilitate knowledge transfer to Service Desk, Operations, and Support teams. The following skills/experience are advantageous Strong background in IT Service Management (ITSM), particularly in Service Design and Transition. More ❯

regulations and company policies, contributing to process mapping and control documentation. Collaboration & Training: Work closely with various teams (People Systems, Payroll, Reward, Finance) to manage impacts and contribute to knowledge transfer and training materials. Cutover Planning: Support cutover planning and post-go-live hypercare, tracking KPIs and identifying areas for continuous improvement. What You Bring to the Table … Solid UK Payroll Knowledge: In-depth understanding of in-house payroll processes. Attention to Detail: A keen eye for data quality and accuracy. HMRC Requirements Expertise: Familiarity with RTI, FPS/EPS, Tax, NI, and taxable benefits. Excel Skills: Strong capabilities in Excel and confidence in handling large datasets; experience with SuccessFactors EC Payroll is a plus. UAT Experience More ❯

in the Production and Quality departments (2-3 days per week). Walk the floor, proactively engaging with users to understand their challenges and provide Real Time assistance. Facilitate knowledge transfer and provide informal training to key users on relevant SAP PP/QM processes and functionalities. Demonstrate and explain standard S/4HANA PP/QM processes … and demonstrate its functionalities to end-users. Strong understanding of core SAP PP processes, including Production Order creation and management, capacity planning, and material requirements planning (MRP). Solid knowledge of SAP QM processes, including quality inspections, quality notifications, and quality planning. Previous experience in a super user or floor walking role during an SAP implementation or go-live More ❯

are appropriate and fit for purpose in relation to the wider template Oversee and ensure that the functional stream documentation of the template solution is fit to support continuous knowledge transfer Review + Sign-off of FS and DS documents in Programme Oversee all aspects of SAP systems solutions in the ERP application landscape and ensuring that required More ❯

Key Responsibilities Deliver technical training to customers, distributors, and internal service personnel. Conduct training sessions in the UK, EU, and other international locations as needed. Maintain up-to-date knowledge of Rapiscan products and technologies to ensure effective knowledge transfer. Review and update training materials, including user manuals and presentations. Manage training records, student feedback, and related administrative More ❯

Key Responsibilities Deliver technical training to customers, distributors, and internal service personnel. Conduct training sessions in the UK, EU, and other international locations as needed. Maintain up-to-date knowledge of Rapiscan products and technologies to ensure effective knowledge transfer. Review and update training materials, including user manuals and presentations. Manage training records, student feedback, and related administrative More ❯

Support and configure Juniper SRX routers across the WAN estate. Deliver technical 2nd line network support and handle escalations. Work closely with 1st line engineers to provide guidance and knowledge transfer. Collaborate with 3rd line engineers on projects and service improvements. Ensure secure and reliable delivery of customer network services. Essential Skills for 2nd Line WAN Network Engineer Proven … expertise in configuring and troubleshooting Juniper SRX platforms. Cisco expertise will also be considered Strong knowledge of BGP , including advanced troubleshooting. Hands-on experience with IPSec VPNs and MPLS . Good understanding of PKI for certificate-based VPN authentication. Desirable Skills for 2nd Line WAN Network Engineer Experience with additional Juniper MX platforms, with strong CLI skills. Solid understanding More ❯