6 of 6 Mac OS Jobs in the West Midlands

maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving ...

Directory Basic networking troubleshooting knowledge Experience with ticketing systems and a customer-first approach Great communication and the confidence to support colleagues in person macOS exposure and cybersecurity awareness are a bonus What’s on offer 25 days annual leave , increasing annually up to 28 days Private medical cover ...

technical skills Excellent communication and customer service abilities Able to prioritise workload Great attention to detail Solid understanding of Windows and/or macOS Basic networking knowledge (LAN/WAN, Wi-Fi, VPN) Familiarity with Microsoft 365 admin ERP experience is a bonus Understanding of cybersecurity principles The company ...

stakeholders Well organised with good attention to detail Positive, reliable and team-oriented Tech-savvy and keen to learn Nice to have (not essential) MacOS/iOS or Windows experience Microsoft and Google tools Ticketing or ITSM systems What’s on offer Hybrid working (2 days office, 3 from ...

Intune, Apple Business Manager, Samsung Knox, and SOTI MobiControl . Coordinate with vendors on hardware/software procurement and SLAs. Ensure timely deployment of OS and application patches. Team Leadership Line-manage and develop a team of device specialists. Drive knowledge sharing, coaching, and continuous improvement. Operational Excellence Ensure … Skills & Experience Essential Proven experience managing end-user devices in a large enterprise environment. Strong leadership and people-management skills. Deep knowledge of Windows, macOS, iOS, and Android platforms. Hands-on experience with MDM solutions such as Intune, SOTI MobiControl, Apple Business Manager, Samsung Knox . Strong understanding ...

users via phone, email, remote tools, and in person Install, configure, and maintain desktops, laptops, mobile devices, and peripherals Diagnose and resolve hardware, software, OS, application, and connectivity issues Monitor and troubleshoot LAN/WAN and Wi-Fi Escalate complex issues and contribute to continuous IT improvements Requirements Experience … support or Helpdesk environment Knowledge of Windows, macOS, networking basics, and Microsoft Office Experience resolving common hardware and basic software issues Key Attributes Clear communicator with technical and non-technical users Strong problem-solving skills and customer-focused mindset Team player, organised, and able to manage multiple tasks Motivated ...