IT Support Analyst
Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
developing and supporting in-house applications, ensuring the smooth running of systems across the business. Key Responsibilities Provide day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain … network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver excellent customer service and clear communication Skills & Experience Essential: Previous IT Technical Support experience Strong Windows Server and Remote Desktop knowledge Understanding of network standards and protocols (AD, DNS, DHCP, VPN, etc.) Experience with Office 365 (including VBA) Desirable: Experience with Symantec Endpoint Protection, Mimecast, SQL, or Access More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted: