2 of 2 Trend Analysis Jobs in the West Midlands

shape the future of our customers vehicle efficiency experiences for our products. Championing internal innovation, utilising customer and competitor insights to compliment industry & market trend analysis and futuring; you will identify, analyse, concept validate, select and recommend opportunities for product developments that enhance our customers experiences of vehicle … expectations. Define the Customer Efficiency Experience: Translate customer needs, behavioural insights, and usage patterns into actionable information. Investigate competitor offerings and innovations providing analysis to inform our strategic development direction. Monitor industry trends and global market legislative evolutions, providing analysis and recommendations. Create customer journeys that blend customer ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. ...