Business Analyst - Digital
- Hiring Organisation
- Hydrogen Group
- Location
- Birmingham, England, United Kingdom
shaping and optimising digital platforms that directly enhance customer outcomes. You’ll work at the intersection of business and technology, ensuring solutions are user-centric, scalable, and aligned to broader transformation goals. The Role You’ll support the design, delivery, and continuous improvement of digital platform functionality, translating business … stories and functional specifications Facilitating workshops and collaborating with stakeholders to identify opportunities for service and process improvement Mapping user journeys and defining UX requirements to support intuitive platform design Analysing platform capabilities and recommending enhancements to improve performance and usability Documenting processes, data flows, and system integrations Producing ...