14 of 14 User Research Jobs in the West Midlands

building and delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for Lead Consultants with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting … value. Our collaborative and agile culture empowers our teams to make a genuine impact. As a Lead Consultant, you will be a research leader and an experienced practitioner. You will be responsible for shaping user strategy in and across projects - maintaining research standards, and helping to drive ...

User Research Agents Telford or Worthing/Hybrid - 2 days per week onsite Up to £400 per day inside ir35 Initial 4 month discovery contract - Likely to be extended into Alpha and build phase Eligible for BPSS clearance Experienced User Researcher required to support a major government … digital transformation programme, leading Discovery research to shape the future of agent services. Key skills required: End-to-end user research and research strategy User interviews, usability testing and workshop facilitation User needs analysis, journey mapping and concept validation Experience working in multidisciplinary Agile ...

delivering transformative digital solutions for a diverse range of Public and Private sector clients. We are recruiting for a Principal Consultant with a user research background to support our mission. We work at the intersection of strategy, design, and technology to solve complex problems and create lasting value. … collaborative and agile culture empowers our teams to make a genuine impact. As a Principal Consultant, you will be a strategic research and UCD leader and an experienced practitioner. Your scope extends beyond individual products, services or delivery teams; you will be responsible for shaping research strategy across ...

role As Lead Performance Analyst, you will establish and embed a performance measurement capability for the Martyn's Law digital service.Working across product, user research, service design, engineering and SIA operational teams, you will define meaningful measures of service performance, establish analytics capabilities and turn data into actionable … insights. This role goes beyond producing dashboards and reporting usage statistics. You will help multidisciplinary teams understand whether the service is meeting user needs, identify barriers to successful completion and drive evidence-led continuous improvement. Key responsibilities Develop a service performance framework aligned with user needs, service outcomes ...

transformation programme. Our client is embarking on an exciting digital transformation initiative and is looking for a UX Designer to take ownership of the user experience across a new web-based platform. This role will focus on understanding user needs, gathering business requirements, shaping user journeys … creating intuitive digital experiences that deliver real value to end users. Working closely with stakeholders, product teams and developers, you will ensure that user needs remain at the centre of the design process. This is an excellent opportunity to join a project at an early stage and play ...

transformation programme. Our client is embarking on an exciting digital transformation initiative and is looking for a UX Designer to take ownership of the user experience across a new web-based platform. This role will focus on understanding user needs, gathering business requirements, shaping user journeys … creating intuitive digital experiences that deliver real value to end users. Working closely with stakeholders, product teams and developers, you will ensure that user needs remain at the centre of the design process. This is an excellent opportunity to join a project at an early stage and play ...

make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:As an experienced User Researcher (Consultant) at Kainos, you will be responsible for delivering actionable insights that help define the right service experiences and focus them on user … development. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through ...

data quality - ensure analysis is accurate, robust and reliable. Influence and collaborate - challenge thinking from a digital perspective and work alongside analytical professionals, particularly user researchers, to develop a rounded understanding of service performance. Expereince: Proven experience in performance analysis, data analysis or digital service analytics. Experience developing ...

that deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping innovative products and services … public sector organisations. You will take ownership of the design approach, outputs and outcomes, ensuring solutions are practical, user-centred and aligned to organisational objectives. You will work independently within multidisciplinary teams while supporting the growth of service design capability through mentoring, knowledge sharing and contribution to business development ...

integrity of performance data and analysis Working with both quantitative and qualitative data sources to generate holistic insights Collaborating closely with multidisciplinary teams including user researchers, designers, delivery professionals and technical specialists Providing constructive challenge from a digital and data perspective to improve service outcomes Essential Skills & Experience Proven … translate complex data into meaningful insights and recommendations for stakeholders Strong data analysis and storytelling capabilities Experience working with both qualitative and quantitative research and data sources Excellent stakeholder engagement and communication skills Ability to influence decisions through evidence-based analysis Desirable Experience Government or public sector digital programme ...

performance data and analysis \n Working with both quantitative and qualitative data sources to generate holistic insights \n Collaborating closely with multidisciplinary teams including user researchers, designers, delivery professionals and technical specialists \n Providing constructive challenge from a digital and data perspective to improve service outcomes \n \n \nEssential … complex data into meaningful insights and recommendations for stakeholders \n Strong data analysis and storytelling capabilities \n Experience working with both qualitative and quantitative research and data sources \n Excellent stakeholder engagement and communication skills \n Ability to influence decisions through evidence-based analysis \n \n \nDesirable Experience ...

week onsite Rate: up to £506 p/d Umbrella inside IR35 We are looking for: Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services. Reports to Scrum Master, Product Lead and Digital Service Manager. Writes high quality content … client's new digital services that will encourage people to use them. Also collaborates with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey. Will make complex language and processes and make them simple to understand. Develop ...

week onsite Rate: up to 506 p/d Umbrella inside IR35 We are looking for: Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services. Reports to Scrum Master, Product Lead and Digital Service Manager. Writes high quality content … client's new digital services that will encourage people to use them. Also collaborates with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey. Will make complex language and processes and make them simple to understand. Develop ...

service. Satisfied users are more likely to continue using a product and recommend it to others. What you will do? Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams. Develop designs based on evidence of user needs and organisational outcomes. Ensure that the interface is easy to use and navigate. Interpret evidence-based research and incorporate this into your work. Work with the product manager, digital service manager, business analysts and user researchers to refine the services in light of external factors such ...