9 of 9 User Research Jobs in the West Midlands

behind that number are people. Citizens, professionals, businesses and public servants who rely on digital services that need to work clearly, accessibly and fairly. User research sits at the heart of that responsibility We are working with our recruitment partner (Inspire People) for this campaign to recruit User Researchers at Junior (EO), Mid (HEO) and Senior (SEO) level , helping shape national digital services that are grounded in real user needs and evidence, not assumptions. The role These roles sit within HMLR's Digital, Data and Technology Directorate , working in multidisciplinary teams across design, technology and policy. ...

transmission, and distribution through The Great Grid Upgrade. You will act as a conduit between end users and technical teams, translating business requirements into user stories for the scrum team to deliver. You'll contribute to the vision for the team's product, maintain a prioritised backlog, and develop … lifecycle, from ideation to delivery and post-launch evaluation. Exceptional communication skills with the ability to build strong relationships with diverse stakeholders. Experience in user research and translating user needs into actionable user stories. Strong analytical skills to assess market trends and product performance metrics. Experience ...

within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team. … Lead the development of performance measurement frameworks and meaningful KPIs. Apply quantitative and qualitative data analysis to drive service improvement. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences. Interpret and analyse user ...

define priorities and ensure that the project remains on track. Own and manage the backlog, ensuring effective prioritisation. Lead a team to ensure that user stories and requirements are clearly defined. Collaborate with business stakeholders, ensuring expectations are managed effectively, while delivering value and meeting the requirements … experience of working within an Agile methodology framework. A solution focused approach and experience developing strategies that meet business needs. Proven experience in conducting user research, business analysis, creating user stories, managing the backlog, UAT etc. Strong communication and stakeholder management skills at all levels, with ...

product development methods, tools, and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches Analyses market and/or user research, feedback, expert opinion, and usage data to understand needs and opportunities Develops product propositions and determines product positioning and variants for different … customer and user segments Prioritises product requirements and owns the product backlog Coordinates trials and product launches and supports communications and training Anticipates changes in customer/user needs; adapts products and creates product retirement and transitioning plans Financial Management Supporting the effective use and control of financial ...

designers and developers, this could be a great next step. What youll be doing as a UX/UI Designer Supporting the design of user journeys, wireframes, and prototypes Creating clean, intuitive UI designs for web and digital products Working closely with developers to understand how designs come … life Helping maintain design systems and component libraries Getting involved in user research and turning insights into design improvements What youll bring as a UX/UI Designer Some hands-on experience in UX Design and UI Design (commercial or portfolio-based) Confidence creating wireframes, mock ...

User Researcher - Government (Remote - 2 Days On-Site) Rate:£350 - £400 per day (Inside IR35) Location:Mostly Remote, with visits to Telford twice a month Duration:6 months Clearance Required:BPSS We are looking for aUser Researcherto support all phases of work for aGovernment Digital Service (GDS)project. This … with robust data insights. Key Responsibilities: Data Analysis:Collaborate with Performance Analysts to interpret performance data from digital journeys, support channels, and other sources. Research Design & Experimentation:Design and conduct A/B tests and controlled experiments to evaluate service changes, ensuring statistical validity and actionable results. Qualitative Integration ...

Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Job Title: User Researcher Location: Telford - 2 days on site Duration: 6 months contract Pay Rate: £402 per day all inc. (PAYE through FCSA Umbrella) Job Description … Experienced User Researcher needed on One Login to support ALL phases of One Login work. Key Responsibilities: Data analysis - Work with Performance Analysts (Client) to interpret performance data from various data sources (eg digital journey, support channels). Research design & experimentation - Design and run A/B tests ...

looking for an experienced SC-cleared Service Designer to support a major public-sector transformation programme. You’ll work across complex service ecosystems, shaping user-centred solutions that are clear, efficient, and deliver measurable impactThis is a 1 stage interview process with a start towards the end of February … stakeholders Comfortable operating in fast-paced, ambiguous environments If you are interested in this role, please apply or email your latest CV to ASAP! User Researcher (SC Cleared)/Inside IR35/Fully remote/6 Month Contract ...