2 of 2 SLA Jobs in West Sussex

technologies. Backup, recovery and disaster recovery solutions. PowerShell scripting and automation. SQL Server administration experience. SCCM or equivalent endpoint management tools. Experience working within SLA-driven environments. Desirable Knowledge of Juniper Networking highly desirable Exposure to Azure environments. Infrastructure automation or Infrastructure as Code experience. ITIL certification. Please note, engagement ...

supplier performance and ensure alignment with our service standards What You’ll Bring: Proven experience managing customer service or support teams Strong understanding of SLA management and service desk operations Excellent communication, coaching, and team-building skills A passion for customer satisfaction and continuous improvement Detail-oriented mindset with ...