/SC Lead and Site Directors, presenting OT/IT health, KPIs, SLAs, risks and mitigation progress. Capture site feedback, translate into improvement requests for product teams, track delivery and verify outcomes; promote standardisation. Support readiness and execution for major changes/rollouts, coordinating cutover and hypercare … align diverse teams and influence decisions with evidence. You will work proactively and in a structured manner, anticipating risks, standardizing practices, and driving continuous improvement. In your role you will work closely across sites and functions, embracing a steep learning curve with colleagues who will cheer, support, and challenge ...