1 to 25 of 53 Customer Experience Jobs in West Yorkshire

BUSINESS FUNCTION: Customer & Commercial SALARY: £59,056.00 - £ 72,542.00 Grade: ML2/SB2 ROLE TYPE: Permanent LOCATION: Manchester/Leeds/York HOURS: 37 per week People come to Northern for trains they can rely on – but what really keeps them coming back is how easy we make … plan, buy and enjoy their journeys. As Strategic Customer Product Lead reporting directly into the Head of Customer Experience, you’ll shape and lead the team that drives the digital experience that connects millions of people to the North every day. Your team will be responsible ...

Overview With over 17,000 employees worldwide, the mission of Microsoft's Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Join CE&S and help us build a future … most with Microsoft products and services? Do you get your energy from helping your customers succeed in making their transformational cloud projects real? As Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic public sector customers, empowering them to achieve ...

Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology … deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT's Digital Engineering team collaborates closely with our customer's business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer ...

75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities. Profile Summary: IGT Solutions is looking for a Partner-Sales & Customer Success. The position is based anywhere … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities. Profile Summary: IGT Solutions is looking for a Partner-Sales & Customer Success. The position is based anywhere … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities. Profile Summary: IGT Solutions is looking for a Partner-Sales & Customer Success. The position is based anywhere … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

truly career-defining opportunity. The Opportunity We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs' world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive … outcomes with Grafana at the center. As a Solutions Architect, you'll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You'll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

looking for a proven Account Executive (AE), based in either the UK or Netherlands, with experience managing the full sales cycle and building strong customer relationships. We need someone who is a people person AND a technology person. We need a strategic mind with incredible attention to detail. … better brand awareness and lead generation Contribute to the continuous improvement of the product, sharing insights and proposing enhancements that are representative of the customer experience Required Skills & Experience include: Must be based in either UK or NL Must be willing to travel between ...

Reporting to the Regional Director of Sales, you will be responsible for meeting assigned sales targets with an aggressive compensation plan that rewards new customer acquisition and growth of recurring SaaS revenue. This is a remote position with travel to major media centres in the UK as needed. What … customers stay ahead of how audiences consume live content. Share insights with internal teams. Collaborate: Work closely with product and solutions teams to bring customer feedback that influences future innovations. Showcase solutions: Lead engaging demos and presentations that highlight how our technology makes live production more agile, creative ...

positive, proactive, collaborative and solution-oriented approach among colleagues Communicating within Claranet and with clients, both orally and in writing Teams To Collaborate With Customer Experience & Managed Services – Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into … future portfolio and propositions Customer Success & Growth – Ensure that the portfolio is up to date, meets customer needs and enables cross and up selling. Agree Portfolio Mix, Volumes and Targets to ensure alignment. Finance contributes to the budget process for portfolio and propositions development HR & People – Support recruitment ...

payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of + … ability to solve the challenges of today's financial crime landscape. We continue to execute and build momentum as we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe ...

payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of + … ability to solve the challenges of today's financial crime landscape. We continue to execute and build momentum as we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe ...

payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of + … ability to solve the challenges of today's financial crime landscape. We continue to execute and build momentum as we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe ...

wanted to - we ensure Legal Risk does not constrain the business but empowers it to achieve its goals; We create the best possible customer experience - we want our customers (both internal and external) to look forward to going through our processes; and We aim to automate wherever possible … support on strategic projects Work on specific projects, for example when we roll out new templates/launch new products Review and negotiate customer, partnership and supplier contracts by providing pragmatic and commercial support Supervise more junior lawyers on negotiations or on specific files Instruct and manage external legal ...

multi-million pound digital programme, ensuring value for money and measurable outcomes. Drive transformation of regulatory services, embedding digital-first approaches that improve customer experience and operational efficiency. Manage programme governance, risk, and assurance processes in line with government standards and managing deliver partner contracts. Collaborate with senior … support the delivery of the Environment Agency’s Corporate Strategy EA2030: Change for a better environment, through technology and digital services. Experience/skills Required Essential Skills and Experience: Strong knowledge of programme and project management methodologies (e.g. MSP, Agile, Prince2) digital change delivery, and technology adoption within ...

growing – and we’re on the lookout for our next cohort of Senior Case Executives/Remortgage Case Handlers to join our fast-paced, customer-focused team. You’ll be supported by dedicated technical trainers, empowered by cutting-edge legal tech, and surrounded by a large collaborative team that … Case Managers through guidance and coaching Enhance the client journey by maximising the use of digital conveyancing systems and tools Your Experiences 2+ years experience as a Senior Case Executive handling complex remortgage cases Solid Remortgage experience Strong understanding of UK property law, remortgaging processes, and lender requirements ...

heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support … Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability. Requirements Experience of Salesforce administration. Experience of working with customers to deliver technology change, demonstrating strong communications skills as well as the ability ...

personal. We know your name. We can do amazing things with tech. We've got the talent. We decide what's best for our customer together. About the role As a Senior Business Development Manager in Leighton you will have significant enterprise business development experience in consulting … with the Marketing team. • Collaborate to win new customers, taking the lead on opportunities from inception to close. You'll need to navigate complex customer environments and lead internal teams to close opportunities effectively. • You'll be accountable for delivering an annual new business target, which ...

Customer Service Desk Analyst Hybrid role based in Leeds area - Mon Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some … following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional ...

Customer Service Desk Analyst –Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some … following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional ...

tasked with shaping standards, engineering practices, and delivery approaches. You’ll work with modern technologies, build scalable and secure platforms, and help redefine the customer experience aswell as how the business takes technology forward in everything they do. If you’re looking for an opportunity to influence, build … improve in a fast-moving but supportive environment – this is the role for you. What You’ll Be Doing Building and maintaining high-quality, customer-facing and back end digital platforms across Web, App, API & Microservices Designing scalable, secure solutions in line with modern engineering principles and cloud-based ...

contract professionals supporting global sales, partnerships, and commercial activities. Manage Complex Deal Negotiations: Serve as the lead negotiator for high-value, strategic, and complex customer and partner transactions, including SaaS subscriptions, software licenses, professional services, and strategic alliances establishing deep trust-based relationships with C-level and senior executives … productivity to accelerate the sales cycle while managing legal risk. Partner Across the Business and Within the Legal Function: Collaborate closely with Sales, Finance, Customer Experience and Security, as well as within Legal – the Product, Privacy, Regulatory and AI ("PPRA"), and Legal Operations teams to align legal advice ...

contract professionals supporting global sales, partnerships, and commercial activities. Manage Complex Deal Negotiations: Serve as the lead negotiator for high-value, strategic, and complex customer and partner transactions, including SaaS subscriptions, software licenses, professional services, and strategic alliances establishing deep trust-based relationships with C-level and senior executives … productivity to accelerate the sales cycle while managing legal risk. Partner Across the Business and Within the Legal Function: Collaborate closely with Sales, Finance, Customer Experience and Security, as well as within Legal – the Product, Privacy, Regulatory and AI ("PPRA"), and Legal Operations teams to align legal advice ...