1 to 25 of 29 Customer Experience Jobs in Leeds

BUSINESS FUNCTION: Customer & Commercial SALARY: £59,056.00 - £ 72,542.00 Grade: ML2/SB2 ROLE TYPE: Permanent LOCATION: Manchester/Leeds/York HOURS: 37 per week People come to Northern for trains they can rely on – but what really keeps them coming back is how easy we make … plan, buy and enjoy their journeys. As Strategic Customer Product Lead reporting directly into the Head of Customer Experience, you’ll shape and lead the team that drives the digital experience that connects millions of people to the North every day. Your team will be responsible ...

Overview With over 17,000 employees worldwide, the mission of Microsoft's Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Join CE&S and help us build a future … most with Microsoft products and services? Do you get your energy from helping your customers succeed in making their transformational cloud projects real? As Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic public sector customers, empowering them to achieve ...

75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities. Profile Summary: IGT Solutions is looking for a Partner-Sales & Customer Success. The position is based anywhere … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

Solutions Add Value Powered by best-in-class payment tools, including 0% Buy Now Pay Later options, the platform enables dealerships to improve profitability, customer experience, and operational efficiency: 90% of customers are more likely to return when these payment options are offered £24k saved per site … year through reduced transaction costs 7 minutes saved per customer thanks to integrated, streamlined workflows 35% increase in average order values, driven by flexible, customer-friendly payment choices The Role This is a hybrid hunter–farmer role focused on territory growth. You'll spend around two days ...

Reporting to the Regional Director of Sales, you will be responsible for meeting assigned sales targets with an aggressive compensation plan that rewards new customer acquisition and growth of recurring SaaS revenue. This is a remote position with travel to major media centres in the UK as needed. What … customers stay ahead of how audiences consume live content. Share insights with internal teams. Collaborate: Work closely with product and solutions teams to bring customer feedback that influences future innovations. Showcase solutions: Lead engaging demos and presentations that highlight how our technology makes live production more agile, creative ...

positive, proactive, collaborative and solution-oriented approach among colleagues Communicating within Claranet and with clients, both orally and in writing Teams To Collaborate With Customer Experience & Managed Services – Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into … future portfolio and propositions Customer Success & Growth – Ensure that the portfolio is up to date, meets customer needs and enables cross and up selling. Agree Portfolio Mix, Volumes and Targets to ensure alignment. Finance contributes to the budget process for portfolio and propositions development HR & People – Support recruitment ...

payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of + … ability to solve the challenges of today's financial crime landscape. We continue to execute and build momentum as we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe ...

wanted to - we ensure Legal Risk does not constrain the business but empowers it to achieve its goals; We create the best possible customer experience - we want our customers (both internal and external) to look forward to going through our processes; and We aim to automate wherever possible … support on strategic projects Work on specific projects, for example when we roll out new templates/launch new products Review and negotiate customer, partnership and supplier contracts by providing pragmatic and commercial support Supervise more junior lawyers on negotiations or on specific files Instruct and manage external legal ...

multi-million pound digital programme, ensuring value for money and measurable outcomes. Drive transformation of regulatory services, embedding digital-first approaches that improve customer experience and operational efficiency. Manage programme governance, risk, and assurance processes in line with government standards and managing deliver partner contracts. Collaborate with senior … support the delivery of the Environment Agency’s Corporate Strategy EA2030: Change for a better environment, through technology and digital services. Experience/skills Required Essential Skills and Experience: Strong knowledge of programme and project management methodologies (e.g. MSP, Agile, Prince2) digital change delivery, and technology adoption within ...

growing – and we’re on the lookout for our next cohort of Senior Case Executives/Remortgage Case Handlers to join our fast-paced, customer-focused team. You’ll be supported by dedicated technical trainers, empowered by cutting-edge legal tech, and surrounded by a large collaborative team that … Case Managers through guidance and coaching Enhance the client journey by maximising the use of digital conveyancing systems and tools Your Experiences 2+ years experience as a Senior Case Executive handling complex remortgage cases Solid Remortgage experience Strong understanding of UK property law, remortgaging processes, and lender requirements ...

personal. We know your name. We can do amazing things with tech. We've got the talent. We decide what's best for our customer together. About the role As a Senior Business Development Manager in Leighton you will have significant enterprise business development experience in consulting … with the Marketing team. • Collaborate to win new customers, taking the lead on opportunities from inception to close. You'll need to navigate complex customer environments and lead internal teams to close opportunities effectively. • You'll be accountable for delivering an annual new business target, which ...

tasked with shaping standards, engineering practices, and delivery approaches. You’ll work with modern technologies, build scalable and secure platforms, and help redefine the customer experience aswell as how the business takes technology forward in everything they do. If you’re looking for an opportunity to influence, build … improve in a fast-moving but supportive environment – this is the role for you. What You’ll Be Doing Building and maintaining high-quality, customer-facing and back end digital platforms across Web, App, API & Microservices Designing scalable, secure solutions in line with modern engineering principles and cloud-based ...

contract professionals supporting global sales, partnerships, and commercial activities. Manage Complex Deal Negotiations: Serve as the lead negotiator for high-value, strategic, and complex customer and partner transactions, including SaaS subscriptions, software licenses, professional services, and strategic alliances establishing deep trust-based relationships with C-level and senior executives … productivity to accelerate the sales cycle while managing legal risk. Partner Across the Business and Within the Legal Function: Collaborate closely with Sales, Finance, Customer Experience and Security, as well as within Legal – the Product, Privacy, Regulatory and AI ("PPRA"), and Legal Operations teams to align legal advice ...

generated outputs related to retail operations and consumer behavior Create and refine text, data, or questions for AI training in merchandising, sales strategies, and customer experience Ensure accuracy, relevance, and clarity Follow detailed guidelines for consistency and quality What We're Looking For Bachelor's/Master … Business, Retail Management, or related field, or equivalent experience Strong communication and analytical skills Ability to simplify complex concepts High attention to detail English proficiency Why Join Us Work remotely with flexible hours Contribute to cutting-edge AI systems Ongoing projects available ...

market engine behind ElevenLabs. In this role, you'll focus on sourcing exceptional revenue, partnerships, and growth talent across regions — Account Executives, Sales Development, Customer Success, Partnerships, Solutions Engineering roles, and more. You'll be the strategic force behind top-of-funnel excellence in some of the most competitive … here. What Your Day Might Look Like Mapping GTM talent markets across EMEA, the Americas, and other global regions — from quota-carrying roles to customer success and post-sales functions. Running multiple high-volume searches simultaneously while maintaining a strong bar for quality, speed, and precision. Building creative sourcing ...

work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls … lead virtual teams, orchestrating internal resources across Marketing, Business Development, Pre-Sales, and Value Engineering to build meaningful relationships and deliver a world-class customer experience; Translate your strategic activities into a predictable sales pipeline, consistently delivering on revenue targets and quota attainment; Act as an active listener ...

shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Must have supply chain experience Experienced in delivering operational & system changes The ability to interpret and act on complex sets of data and drive to operational outcomes Excellent organisational … skills and strong attention to detail along with experience of using Excel Experienced in delivering operational & system changes The other stuff we are looking for Day to day operational management of end-to-end service to 2 nd Life products for Mobile activities across Supply Chain to achieve ...

operations. You will work closely with teams across technology, product, operations and warehouse functions to ensure smooth delivery and drive meaningful improvements that support customer experience and business growth. What you will be doing Leading cross functional projects across retail, ecommerce and supply chain Managing scope, timelines, budgets … Ensuring high quality documentation, reporting and delivery standards Supporting change management and adoption across the business What we are looking for Proven Project Manager experience in retail, ecommerce, logistics or supply chain Strong background delivering WMS or ERP related projects Excellent planning, organisation and communication skills Confident managing multiple ...

walks of life, and to support them in bringing their authentic selves to their day, every day. Our working philosophy is that "EX = CX": when employee experience is excellent, so is customer experience. We support multiple Employee Resource Groups (ERGs), and offer a working environment that supports healthy … across their supplier networks. Job Responsibilities Own the roadmap and execution for buy-side integrations, starting with SAP and Oracle, ensuring measurable business and customer impact. Transform integrations from simple data exchanges into deeply embedded, workflow-driven solutions that enhance procurement and contract lifecycle visibility. Collaborate with engineering ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap ...

About the Role As an Account Director, your role will be pivotal in growing revenue within our Mid-Market customer base. This will be achieved through your deep industry knowledge and ability to build strong and influential relationships with key C-Suite stakeholders within those organisations. You will … Payroll and WFM provider.Having a growth mindset, you will actively seek new opportunities, enabling you to exceed targets whilst creating a customer centric culture, fostering positive relationships with your account base. Internal stakeholder management is also key. Working with our experts across the business you'll build a plan ...

team that resonates with a passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock … external integrations and offer continuous feedback on the soccer feature set, market presentation, and overall usability to ensure a clear, engaging, and high-performing customer experience. Act as a subject-matter leader within the sportsbook function, sharing insights, mentoring peers, and influencing best practices across global trading teams. What ...

scalable delivery. Set clear performance measures and evaluate the ROI of data and innovation activity. Ensure data assets unlock new commercial opportunities and enhance customer experience. Requirements: Proven background in senior data, innovation, and transformation leadership. Strong technical understanding across data strategy and modern data platforms. Ability to challenge … technical stakeholders with analytical and commercial insight. Excellent communication skills and proven experience influencing and collaborating at executive level. Strong commercial awareness, with the ability to translate insights into measurable business outcomes. Experience leading BI, analytics, or data-led programmes. Strategic mindset. Desirable: Experience within mobility, logistics ...

leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … reviews. What You Bring Ability and/or willingness to use our product 3+ years as a full‐stack Software Engineer with strong production experience in Java and React. Curiosity and resilience in distributed systems—eager to experiment, learn daily, and "break things on purpose" to improve robustness. Interest ...