9 of 9 Customer Experience Jobs in Leeds

will be responsible for testing their development output from both a functional and visual perspective. This role places strong emphasis on the overall product experience, as well as the underlying functionality. You will ensure that everything is pixel-perfect, works seamlessly across devices, and feels like a product they … would be proud to put in front of their customers. Their ideal candidate will have some experience or understanding of UX and/or UI design, with high standards for quality and usability. A key part of this role will be helping to establish their journey into automated testing. ...

leadership to presales and solution design, shaping how technology is architected, presented, and sold at scale. What We're Looking For Proven presales experience designing and winning large, complex deals Strong technical breadth across platforms such as Salesforce, Amazon Connect, ServiceNow, Microsoft, Google, and similar ecosystems Solid understanding … contact centre solutions and customer experience services Demonstrable experience using technology as a differentiator to win bids Ability to lead complex solution design end-to-end and clearly articulate value to customers A solutions-focused, growth-mindset personality Role Overview As a Principal Solutions Architect ...

value for customers and the business. This is a highly visible role where your analysis directly influences investment decisions, supplier performance, network growth and customer experience across the UK. Responsibilities Use internal and external data to make evidence-based decisions on optimal network locations and expansion strategy Track … performance reporting across parcel volumes, capacity usage, availability and profitability Interested? Here's What You'll Need to Be Successful Strong analytical capability with experience turning complex data into clear, actionable insight Experience managing third-party suppliers, SLAs, KPIs and performance reviews Confident stakeholder management skills, with ...

forecasting, and hands-on commercial leadership. Retail Partner Coaching & Engagement – Build strong, influential relationships with partner sites, supporting them to improve conversion, standards, and customer experience. Execute Sales & Promotional Plans – Roll out tactical campaigns and commercial initiatives, adapting regionally where required. Market & Competitor Insight – Monitor trends across the North … identifying opportunities to strengthen regional positioning. Customer Experience Excellence – Ensure partner locations maintain high levels of service and operational consistency. Reporting & Analysis – Produce clear, data-driven reports that highlight regional trends, risks, and opportunities. Cross-Functional Alignment – Collaborate with central operations, marketing, product, and aftersales teams to support ...

have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that … growth and excellence. Develop and implement the strategic plan for Streams product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental P&L, budgeting, resource planning, and reporting. Drive adoption, upsell, and retention of Stream telematics ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

Associate Product Manager to help transform the way our customers interact with their parcel journeys. Reporting into the Principal Product Manager for the Customer & Client pillar, youll help build connected, self-serve experiences that reduce friction and enhance engagement across our app - from managing delivery preferences to world class … colleagues to drive delivery, maximise value and remove blockers. Influence the direction of the product through data-driven decision making and insight from key customer and business feedback. Work with internal teams to evaluate product performance and ensure alignment with strategic OKRs. Evaluate product investment opportunities, monitor ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Do you enjoy hands-on work and delivering great customer experiences? We’re seeking an Onsite Dispatch Agent to manage the physical delivery and deployment of IT devices across multiple campus locations. Key Responsibilities: Onsite ...