21 of 21 Customer Insight Jobs in West Yorkshire

HCM platforms covering HR, payroll, order processing, accounting, budgeting, and resource management. Power Platform and Application Cloud Services, such as D365, RTGS, PRA supervision, customer insights, and Azure applications, including Kubernetes-hosted websites. Our technology landscape is evolving rapidly, and we aim to keep pace with global financial and More ❯

Job Description How You'll Make an Impact As the Director of Customer Success, you will play a pivotal role in shaping the future of our customer relationships, driving product adoption, and fostering long-term loyalty. Your leadership will directly influence our ability to deliver exceptional value to … success with Epsilon's solutions. Here's how you will make an impactful difference at Epsilon: Work together win together: As the Director of Customer Success for PeopleCloud Loyalty and Customer solutions, you will create a collaborative environment where cross-functional teams and customer stakeholders work together … to achieve shared goals. Your leadership will ensure that every customer interaction is meaningful and contributes to mutual growth and success. Innovate with purpose: You will be part of a forward-thinking company that values creativity and collaboration. In this role, you will leverage cutting-edge Customer Success More ❯

a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co More ❯

a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co More ❯

a strategic mindset that blends market insights, business acumen, and innovative thinking to propel product development across various industries. Requirements: Key Core Skills Market & Customer Insights: Expertise in various market research methodologies, strategic tool deployment, and conversion of insights into actionable business opportunities. Product Management & Roadmap: Experience in co More ❯

hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future … planning CRM – Customer database management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting … and debugging tracking issues. You will provide valuable insights that enhance the customer experience and improve conversion rates. Key Responsibilities: Ensure data quality and debug tracking issues for web analytics tools such as GA4, Looker, and Power BI Extract, assess, and report on website data, delivering actionable insights Work More ❯

hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future … planning CRM – Customer database management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst , you will be responsible for website performance analytics, ensuring high-quality data reporting … and debugging tracking issues. You will provide valuable insights that enhance the customer experience and improve conversion rates. Key Responsibilities: Ensure data quality and debug tracking issues for web analytics tools such as GA4, Looker, and Power BI Extract, assess, and report on website data, delivering actionable insights Work More ❯

range of tools to collect data, and write research reports to present findings Effectively present your findings and related design/business recommendations and customer insights to stakeholders Collaborate with other members of Agile, multidisciplinary teams within a user-centred design process Learn from insights from user research and More ❯

hospitality sector , operating over 2,600 pubs, restaurants, and hotels across the UK . Their digital analytics function is expanding to enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future … planning CRM – Customer database management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital Data Analyst... More ❯

play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯

play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯

play a critical role in defining and executing the strategic vision for Zelra’s software solutions. You will be responsible for driving product strategy, customer insights, and market analysis to maximise business growth and customer value. This role requires a balance of commercial and business acumen, customer … of the role are: Develop and maintain a multi-year product strategy that goes beyond today’s technology portfolio and that is responsive to customer needs. Define and execute product strategy pillars that drive competitive advantage and long-term growth. Develop a structured approach for customer engagement, including … boards, and feedback loops to inform product direction. Engage directly with customers through site visits, workshops, and user research to gain deep insights into customer needs and industry trends. Represent Zelra at industry events, conferences, and forums to promote brand visibility, engage with industry stakeholders, and stay informed on More ❯

communicate clearly with stakeholders and work as part of a team. The role: Translating raw basket and loyalty data into a coherent set of customer insights. Ability to story-tell customer insights through slides with clear actions and client recommendations. Help provide tactical and strategic support to unlock … insights. Ensure good attention to detail with good QC/reconciliation processes in place. Collaborate and support immediate team members where required including on insight-related topics. Desired skills and experience: Python and/or SQL required along with solid MS Office (notably Excel) skills. Strong focus on pulling More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

the resale and recommerce industry. The company offer an end-to-end solution that combines the ease of modern tech with expert valuation and customer-first service. They are looking for a Product Owner to come in and own their operational funnel, aligning multiple departments and productising internal tools. … high-level business goals into clear, actionable user stories and deliverables. • Manage and continuously refine the product backlog, ensuring it reflects business priorities and customer needs. • Define and own the vision and roadmap for key product areas, driving maximum value and impact. • Collaborate with stakeholders to review existing processes … shape solutions that align with strategic objectives. • Prioritise initiatives and features to maintain strong alignment with the overarching product strategy. • Leverage analytics tools and customer insights to pinpoint areas for growth, optimisation, and innovation. • Support the helpdesk team by assisting with incident triage and providing timely updates on product More ❯

the resale and recommerce industry. The company offer an end-to-end solution that combines the ease of modern tech with expert valuation and customer-first service. They are looking for a Product Owner to come in and own their operational funnel, aligning multiple departments and productising internal tools. … high-level business goals into clear, actionable user stories and deliverables. • Manage and continuously refine the product backlog, ensuring it reflects business priorities and customer needs. • Define and own the vision and roadmap for key product areas, driving maximum value and impact. • Collaborate with stakeholders to review existing processes … shape solutions that align with strategic objectives. • Prioritise initiatives and features to maintain strong alignment with the overarching product strategy. • Leverage analytics tools and customer insights to pinpoint areas for growth, optimisation, and innovation. • Support the helpdesk team by assisting with incident triage and providing timely updates on product More ❯

supported by AI when helpful Collaborate with Sales & Marketing: Partner with marketing on retargeting campaigns and pipeline strategies, and contribute feedback on trends and customer insights Manage and Organise Your Pipeline: Use Salesforce and other platforms to stay on top of leads, follow-ups, and performance metrics Continuously Optimise … and applying AI tools to improve performance and are open to evolving how you work with new technology Preferred Experience: 2+ years in sales, customer success, or business development—ideally in a startup or high-growth environment Previous exposure to CRM systems (like Salesforce), AI tools, and outreach platforms More ❯

supported by AI when helpful Collaborate with Sales & Marketing: Partner with marketing on retargeting campaigns and pipeline strategies, and contribute feedback on trends and customer insights Manage and Organise Your Pipeline: Use Salesforce and other platforms to stay on top of leads, follow-ups, and performance metrics Continuously Optimise … and applying AI tools to improve performance and are open to evolving how you work with new technology Preferred Experience: 2+ years in sales, customer success, or business development—ideally in a startup or high-growth environment Previous exposure to CRM systems (like Salesforce), AI tools, and outreach platforms More ❯

supported by AI when helpful Collaborate with Sales & Marketing: Partner with marketing on retargeting campaigns and pipeline strategies, and contribute feedback on trends and customer insights Manage and Organise Your Pipeline: Use Salesforce and other platforms to stay on top of leads, follow-ups, and performance metrics Continuously Optimise … and applying AI tools to improve performance and are open to evolving how you work with new technology Preferred Experience: 2+ years in sales, customer success, or business development—ideally in a startup or high-growth environment Previous exposure to CRM systems (like Salesforce), AI tools, and outreach platforms More ❯