8 of 8 Customer Retention Jobs in West Yorkshire

stock efficiently, sell profitably and service competitively RAM Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Success Executive to join our growing team in Leeds. This position is fully office-based (5 days per week) . Following our acquisition … February, we’re entering a new and exciting phase of growth. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, this is a unique opportunity to join a dynamic, forward-thinking organization. As a Customer Success Executive ...

This is an excellent entry-level opportunity for someone keen to learn, develop technical skills, and progress into a more senior technical, commercial, or customer-focused role over time. You'll work onsite at customer locations, supporting experienced technicians and helping deliver a high-quality fluid management service. … gain exposure not only to technical operations, but also to customer relationship management and business development activities. This role is ideal for someone who enjoys working practically, interacting with customers, and wants a long-term career path rather than just a job. Key Responsibilities: Onsite & Technical Support: Assist with ...

This role goes beyond traditional operational service management. We’re looking for a dynamic, strategic professional who can take a consultative approach, guiding the customer through Continual Service Improvement while ensuring services are delivered in line with contractual commitments. You will own the relationship end-to-end, ensuring service … excellence while proactively identifying opportunities to enhance quality, increase customer satisfaction, strengthen commercial performance, and drive long-term value. This is a highly customer-facing, strategically focused position where influence, insight, and leadership are as important as operational control. Key Responsibilities Own the customer contract and service ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio. Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. … Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

smarter engagement, stronger ROI and measurable business growth. As we continue to scale, we are looking for an experienced Account Director to join our Customer Success team at an exciting stage in our journey. This is a pivotal role focused on ensuring our customers succeed, stay and grow with … voice and advocate of your clients internally, ensuring their objectives are clearly represented and aligned with internal teams. This role requires a balance of customer-centric thinking and commercial development, ensuring clients are advocates, achieving measurable value, and investing further in solutions that support their continued success. Key Responsibilities ...

fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

strong, positive relationships with current clients. This involves regular communication and ensuring that clients are happy with the products or services they’re receiving. • Customer Retention: Developing strategies to keep clients engaged and reduce churn. The Sales Farmer ensures that clients feel valued and continue their business … with the company. • Account Growth: Identifying opportunities for upselling (selling more expensive options) or cross-selling (introducing complementary products or services) within the current customer base. • Problem-Solving and Support: Addressing any issues or concerns that clients might have with the product or service. A Sales Farmer works ...

dedicated to helping individuals and organizations embrace the power of easy collaboration and high productivity. Learn more at: Responsibilities Manage key account customer relationships, overseeing all commercial aspects including upselling and retention. Drive customer retention and expansion, aiming to increase net retention within your ...