26 to 40 of 40 ITIL Jobs in West Yorkshire

a real difference in public service delivery while working in a dynamic, collaborative environment. What skills, knowledge and experience will you need? Experience in IT service management, ideally using ITIL-based methodologies. Ability to manage live service issues and work under pressure to tight deadlines. Strong stakeholder engagement skills, including working with external suppliers and operational teams. Experience contributing to More ❯

AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams More ❯

for detail. Ideally but not mandatory - Load Balancing, IP Telephony and contact centre services and containerisation AWS (Strong Experience): Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential. You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls, access control, etc.) Your Benefits More ❯

keen eye for detail.Ideally but not mandatory - Load Balancing, IP Telephony and contact centre services and containerisationAWS (Strong Experience): Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential. You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls, access control, etc.) Your Benefits More ❯

solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯

building roadmaps, improvement plans, and developing services beyond just fixing issues Desirable Criteria It would also be beneficial, but not necessary, to have some of the following: Knowledge of ITIL practices and service management Experience in regulated or public sector environments Exposure to data governance, compliance, or security frameworks Experience with Power Platform (Power Apps, Power Automate, Power BI) Experience … essential criteria. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our M365 tools, and requires incidents on these technologies to be resolved quickly. Because of this, you will also need More ❯

and process optimization. The role will be engaged in Stakeholder Management in respect of Incident, Problem and Change Management processes. Day to Day You'll Be: Support the ITSM ITIL aligned process teams with their day to day operation with tasks. Collaborate with engineering and support teams to progress Incident, Problem and Change tickets. Production of MI and reporting in … involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Support the ITSM ITIL aligned process teams with their day to day operation with tasks. Collaborate with engineering and support teams to progress Incident, Problem and Change tickets. Production of MI and reporting in … Experience: Previous experience of working in an IT Service Management and Service Delivery team/environment. Previous experience of working in a Client/Consumer facing role. Knowledge of ITIL framework Excellent communication and stakeholder engagement abilities. Strong analytical and problem-solving skills. The ideal candidate thrives in dynamic environments, communicates effectively, and is passionate about delivering exceptional service. Impact More ❯

as and when required. The Major Incident Manager will ensure SLA/KPI targets are being achieved and the contracted scope of services are being delivered efficiently within an ITIL framework. The candidate will ensure that highly effective communications and levels of understanding are maintained with the client and suppliers through regular and ad-hoc meetings. Key Responsibilities Acts as … Meetings. Ensure all problem records are logged and progressed with suppliers. Manage the end-to-end reactive and proactive Problem Management Process. Qualifications Considerable experience of working with the ITIL Service Lifecycles in an ITIL based Service Management environment ITIL Foundation V4 or equivalent experience Self-motivation, flexibility, initiative, and integrity are required to ensure that our clients and the More ❯

working with a variety of hardware including Desktops, Laptops, Printers, and Mobile Devices and their management * Strong background of troubleshooting hardware and software related issues * Experience working within an ITIL environment, Ideal candidates will hold an ITIL V3 or V4 certification * Excellent knowledge of O365 and Microsoft OS's * Understanding and experience of Active Directory, Azure AD, and Exchange Benefits More ❯

experience What we are looking for Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management) Solid knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Good understanding of ITIL v4 principles and service lifecycle Proven track record in service transition planning and execution Excellent communication, stakeholder management, and problem-solving skills Nice to have ITIL v4 Foundation certification (or More ❯

Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies such as Azure, Power BI, and ITIL frameworks Excellent stakeholder management and communication skills Ability to drive innovation, efficiency, and secure operational practices Relevant qualifications (e.g. ITIL, Six Sigma, Degree in IT or related field) What you More ❯

Experience managing multidisciplined teams including a service desk Strong experience in technical solution design, bid writing, and contract mobilisation Expertise in Microsoft technologies such as Azure, Power BI, and ITIL frameworks Excellent stakeholder management and communication skills Ability to drive innovation, efficiency, and secure operational practices Relevant qualifications (e.g. ITIL, Six Sigma, Degree in IT or related field) What you More ❯

IT asset usage and reduce cost across the organisation. Supporting ITAM project deliverablescoordinating activities, chairing meetings, and ensuring accurate data collection. Still interested? Great News! We are looking for: ITIL V4 (required). Relevant Software/Hardware Asset Management certification (desirable). Minimum 1 years experience in an IT Asset Analyst or similar role. Experience with ITAM-supporting technologies such … as CMDBs, auto-discovery tools, MDM, and SAM. Knowledge of Service Management processes and ITIL principles. At least 1 year of experience with ITSM tools, preferably ServiceNow. Ability to analyse and present accurate data to management for key business decisions. At Evri, we know we only grow if our people do too. Thats why were committed to building a truly More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The More ❯