Policy Unit (DPU), a unit comprising both DHSC staff and NHSE staff intended to design, plan and build a digitally enabled, data driven and safe health and social care system with ministers and the NHS. The purpose of the JCU is to provide strategic leadership in cyber security across the health and care sector, assure the cyber security of … the sector, act as system stewards to improve cyber resilience across the health and care system and to provide advice which empowers health and care staff to share information appropriately and securely to deliver care. The JCU is comprised of two divisions: Governance, Risk and Compliance - cyber and information governance, system engagement, system compliance, system supply chain, system risk management and internal JCU business operations. Strategy and Policy - development and implementation of national strategy, policy and regulation. The purpose of the Compliance and Engagement team is to monitor performance and assess the cyber security compliance of organisations across the Health and Care landscape, identifying where organisations need more More ❯
Overview Scale G 12-month fixed-term contract Location: Leeds or London Technology Directorate The Technology Directorate provides information and system technology services to all business areas in the Bank as part of Central Services. Our key objective is to support the policy and operational divisions to meet the Bank's stated objectives. Job Description This is … month contract role ending October 2026. We are looking for a knowledgeable M365 specialist to help support the Bank's new approach to the document and records management system. The Bank is migrating our document management solution from a legacy toolset to M365, primarily using SharePoint for document management. The Bank will also be using Microsoft … Purview extended with a custom Azure Cloud solution to meet the Bank's records management requirements. We are currently in a pilot phase, and the successful candidates will support the organisation during and after the remainder of the deployment of the solution. This role will include working as part of an on-call support rotation covering evenings and More ❯
compulsory learning provision. Additionally, they will work closely with the Organisational Development (OD) team in developing training packages specialising in Learning and Development skills. The post holder will provide system administration, technical support, and advice on eLearning creation. You will be an accomplished and self-motivated individual with excellent technical, digital and media skills. They will have the ability … minimal supervision, working to tight deadlines and changing priorities. They will also be involved in the evaluation and on-going development of these programmes. The post includes diary management, maintenance of accurate records and digital information management. The post holder will develop training that engages, motivate and provides key information to learning, which can … media related qualification or equivalent professional knowledge Project Management qualification or course attendance Evidence of working across different sectors. Experience Essential Experience in Learning ManagementSystem admin and support or similar. Experience of image and video editing software. Experience of e-Learning authoring and using HTML5 compatible software. Experience of use of other eLearning development More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Actian
Actian empowers enterprises to confidently manage and govern data at scale. Organizations trust Actian data management and data intelligence solutions to streamline complex data environments and accelerate the delivery of AI-ready data. Designed to be flexible, Actian solutions integrate seamlessly and perform reliably across on-premises, cloud, and hybrid environments. Join our dynamic culture and team of … enthusiastic, bright minds and be part of an environment where you can innovate and collaborate in a context that has lasting, transformative impact in the worlds of data management, integration, and analytics. A Data Management Consultant is responsible for guiding organizations in the design and implementation of governance frameworks, policies, and technology to ensure high-quality … well-managed, compliant, and accessible data across an organization. This role requires in-depth expertise in data management, regulatory requirements, and best practices, while blending deep technical knowledge of data architecture to equip you to advise, facilitate, and lead cross-functional teams. Core Responsibilities: Develop and implement data governance frameworks, policies, procedures, and roadmaps that align with business More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bank of England
at scale Strong understanding of Microsoft 365 technologies including Teams, SharePoint Online, Entra ID, and Microsoft 365 Office suite of applications Excellent written and verbal communication and stakeholder management skills Essential Criteria We are interested in hearing from candidates who have the following capabilities: Strong problem-solving skills and a proactive mindset Ability to translate technical concepts for … developing services beyond just fixing issues Desirable Criteria It would also be beneficial, but not necessary, to have some of the following: Knowledge of ITIL practices and service management Experience in regulated or public sector environments Exposure to data governance, compliance, or security frameworks Experience with Power Platform (Power Apps, Power Automate, Power BI) Experience with Microsoft Copilot … and Copilot Agents administration Understanding of Group Policy management and user administration in a hybrid Active Directory environment Experience with Agile methodologies (e.g. Scrum, Kanban) Knowledge of Purview and Compliance around document management, information protection and other communication compliance tools Familiarity with Microsoft 365 Copilot, Copilot Agents, and Copilot Studio Don't hesitate to More ❯
to fulfilling this requirement promptly Person Specification Qualifications Essential Degree and post graduate learning to master's level or evidence of substantial and significant equivalent experience. Leadership or management qualification or evidence of significant experience of managing teams and functions. Must be willing to participate in any relevant training identified to develop skills required to carry out duties … full membership Experience Essential Experience of NHS workforce systems and reporting Functional leadership experience at a senior level in a complex public sector organisation Demonstrable experience of change management Demonstrable management, application and implementation of successful project management Effective budget and financial management Desirable Leading NHS functions at a senior level Knowledge … Essential Demonstrable strong analytical skills and the ability to use data and information from a variety of sources to produce quality analyses. In particular, analysing and interpreting datasets of personal level information. Excellent knowledge of people level data, with a good understanding of application and limitations Knowledge of performance metrics, and methodologies Excellent knowledge of people and corporate More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Low Carbon Contracts Company
opportunities for automation. Systems Day to day management and optimisation of all People Team tools, with specific focus on our HRIS (currently People First) and Applicant Tracking System (ATS - currently PinPoint). Troubleshooting of system issues. Translate People Team operational needs into system requirements and process flows. Partner with the Data Protection team to ensure … the system set up is compliant with GDPR. Play a leading role in selection and implementation of new People Team tools, including HRIS to include; providing subject matter expertise of core People processes to define business requirements and capabilities, compliance considerations, review of system setup and workflows, lead on data migration activities to validate data mapping, accuracy and … completeness, system testing and transition and change management activities. Key point of contact for our ATS, working with our Talent Acquisition team to update workflows, automations, templates, and exploration of new features. Compliance Review of all People process through a risk and compliance lens. Team representative for all internal and external audit activity. Ensuring we understand and More ❯
I'm looking for a detail-oriented and proactive individual to join my clients MI (ManagementInformation) team. This varied role is perfect for someone who enjoys problem-solving, working with data, and supporting team operations. What You'll Be Doing: * Be the first point of contact for reporting issues, both internally and externally. * Run and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
Connect to your opportunity As a Cybersecurity Project Assurance Manager, you will: Assess that Cybersecurity is embedded throughout the development lifecycle of Technology Assets by using Deloitte's Secure System Development Lifecyle (SSDLC) to assure paths to production. Oversee that security testing activities like vulnerability scanning, penetration testing, and code reviews are completed to identify weaknesses and potential exploits … on the identified security requirements. Identify potential information security risks within a project, analyse their impact, and develop mitigation strategies to address vulnerabilities. These risk assessments will be presented to risk owners who are either Director or Partner level. Ensure that the project adheres to Deloitte's Cybersecurity capability framework, relevant information security regulations and industry … to ensure that secure development practices across the business align to good practice, are audit ready, and practical. Connect to your skills and professional experience Strong understanding of information security principles, including confidentiality, integrity, and availability. Demonstrable understanding of Cybersecurity risk and controls inherent in various technologies, and related best practices. This includes OWASP Top 10 and vulnerability More ❯
in Leeds. Our client is one of the UK’s largest professional services organisations, with a nationwide presence. The role will focus on working closely with engineers, service management, and information security teams to ensure seamless integration and delivery of high-quality software. The ideal candidate will have extensive DevOps experience within a major organisation. Key … management across development, testing, and production. Implementing monitoring and logging using Azure Monitor, Application Insights, and Log Analytics. Creating dashboards and reports with Power BI to visualise system performance. Ensuring security and compliance with GDPR, ISO 27001, RBAC, and NSGs. Conducting security audits and vulnerability assessments using Azure Security Centre. Collaborating across engineering teams to align goals More ❯
in Leeds. Our client is one of the UK’s largest professional services organisations, with a nationwide presence. The role will focus on working closely with engineers, service management, and information security teams to ensure seamless integration and delivery of high-quality software. The ideal candidate will have extensive ServiceNow experience within a major organisation. Key … operations and participating in on-call support where applicable. Staying current with ServiceNow updates and evaluating emerging technologies for roadmap enhancements. The ideal candidate will be a ServiceNow Certified System Administrator or Application Developer. The organisation has a great culture and offers an excellent working environment and career progression opportunities. More ❯
/10/2025 Planned Interview Date 21/10/2025 Are you an experienced leader with a passion for digital innovation in healthcare? Our busy Medicines Management Pharmacy Services department is seeking a highly motivated Digital Support Manager to join our team highly effective team. Our Medicines Management Pharmacy Services department is at the … pharmacy staff members in an organisation of over 20,000. These including clinical applications such as Electronic Prescribing Medicines Administration systems, stock control, fridge monitoring and supply chain management, we are committed to leveraging technology to deliver safe, efficient, and patient-focused services. Main duties of the job As Digital Support Manager, you will oversee both the technical … Trust, Digital IT Team (DiT). You will ensure seamless day-to-day operations, lead troubleshooting and incident management, lead digital projects and drive continuous improvements in system performance and user experience. Your leadership will be crucial in: Managing a diverse team of digital specialists and analysts Co-ordinating system upgrades and integrations Developing robust reporting More ❯
to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing … advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised for issues as needed. Managing and ensuring timely and appropriate updates are … communicated back to customers. Administration of customer account information, ensuring details are kept current and accurate in the ITSM system. Administration of the customer support portal, e.g., setting up new accounts, password requests, etc. Escalation of incidents to the next tier of support when necessary. KEY SKILLS AND COMPETENCIES The ideal candidate will be bright, enthusiastic, and dedicated More ❯
bradford, yorkshire and the humber, united kingdom
Integral Search
to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing … advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised for issues as needed. Managing and ensuring timely and appropriate updates are … communicated back to customers. Administration of customer account information, ensuring details are kept current and accurate in the ITSM system. Administration of the customer support portal, e.g., setting up new accounts, password requests, etc. Escalation of incidents to the next tier of support when necessary. KEY SKILLS AND COMPETENCIES The ideal candidate will be bright, enthusiastic, and dedicated More ❯
to support them on a variety of technology projects. This is an excellent opportunity for an established Business Analyst who is looking to take the step into project management, or a candidate who has worked in both the analysis and project delivery space. This is a permanent role with hybrid working, based out of Leeds. Description Oversee and … tools, smart technologies, and data-driven insights. Familiarity with project execution, systems integration, or analytical/reporting platforms is beneficial but not mandatory. A degree in Computer Science, InformationSystems, Business/Management, or relevant experience. Comfortable engaging with individuals at all levels within an organisation. Solutions-oriented approach with a strong drive to achieve tangible More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Heybridge Associates Ltd
your career can grow alongside a company that continues to go from strength to strength. We are seeking a highly skilled IT Regional Site Lead to join our Information Technology team. This role is both a frontline support position and a technical liaison for global infrastructure needs. Based at our Head Office in Clayton West, you will provide … network, and hardware troubleshooting (routers, switches, firewalls, etc.). Performing routine maintenance, including software updates, patching, backups, and account management, ensuring compliance with global IT standards. Monitoring system performance, proactively identifying issues, and escalating complex problems as needed. Collaborating on IT projects, technology rollouts, upgrades, and process improvements. Maintaining accurate records of user interactions, system changes … knowledge base documentation. Managing local third-party vendors and partners in alignment with the corporate IT teams direction. Key Skills and Qualifications Required Bachelors degree in Computer Science, Information Technology, or equivalent experience. Strong technical foundation in networking, server administration, and IT infrastructure. Proven troubleshooting skills across hardware, software, and network systems. Excellent communication and interpersonal skills with More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
asset resilience and affordability. Where you fit in: As our Asset Technical Support Engineer (Electrical) , you will; Support the recovery of asset failures and ensure compliance with relevant management procedures and regulations. Identify and document asset improvement opportunities in areas such as safety, regulatory compliance, environmental protection, ODI performance, and affordability. Provide engineering support to business wide teams … to ensure compliance with engineering specifications. Lead or support follow-up Standard Investigations for pollutions, equipment, asset, and process performance shortfalls. Ensure robust financial management and commercial awareness in all business decisions. You will be expected to support the development of engineering strategy, policy, procedures, and standards. Working with the company principal engineers Assist in developing frameworks to … maximize value from suppliers and partners. Update asset information on appropriate systems in collaboration with capital partners and contractors. Review maintenance plans and analyse asset health to identify areas of improvement for equipment reliability and performance using statistical techniques such as root cause analysis and FMEA. Support and participate in HazOp, ALM, FMECA, and RVCA studies to enhance More ❯
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
to operate different vehicle types to complete work, dependent on availability of vehicle and the type of work attending. You will undertake thorough and timely investigations on our sewerage system to resolve issues and prevent repeat customer contacts and support other operational teams with investigations into sewer asset problems. You will need to be able to utilise IT systems … to collate information and relay feedback. You will also be required to collate data and information for evidence capturing. This also includes assessing photograph, plans and reporting on any escape/issues from the sewer network. You may be required to maintain and install Customer Sewer Alarms on the network & work with third party providers where … environments. A full valid driving licence is a requirement of this role (with no more than 6 points). You will also benefit from having: Understanding of the sewerage system and performance issues. Competent in the use of IT systems applicable to Yorkshire Water. It would be beneficial if you had previous experience within the water or wastewater sectors More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
to operate different vehicle types to complete work, dependent on availability of vehicle and the type of work attending. You will undertake thorough and timely investigations on our sewerage system to resolve issues and prevent repeat customer contacts and support other operational teams with investigations into sewer asset problems. You will need to be able to utilise IT systems … to collate information and relay feedback. You will also be required to collate data and information for evidence capturing. This also includes assessing photograph, plans and reporting on any escape/issues from the sewer network. You may be required to maintain and install Customer Sewer Alarms on the network & work with third party providers where … environments. A full valid driving licence is a requirement of this role (with no more than 6 points). You will also benefit from having: Understanding of the sewerage system and performance issues. Competent in the use of IT systems applicable to Yorkshire Water. It would be beneficial if you had previous experience within the water or wastewater sectors More ❯
About the job. We are currently recruiting for a Lead Data and Information Governance Manager to join our Chief Data Office within Digital Services. Our data is more than a digital reflection of our assets. Data is an asset in its own right and our purpose is to connect hearts and minds to data so we can use … this position can be based in any of our UK offices. However, regular travel to Manchester, Leeds and Bedford to attend team meetings will be required. Supporting the management of the monetisation of data and information assets Championing data leadership throughout the company, by supporting the specification of required competences and mentoring data and information … regulations and standards to protect the interests of National Highways; determining the technical requirements necessary to comply with these and reflect in company documentation Delivering the data and information assurance regime including the verification of the condition and performance of data and information assets Supporting in the development of technical recommendations arising from formal investigations and More ❯
may be required to help with a first-time resolution or directing them to the training materials within the software Undertaking real-time account administration via an automated dialler system and bespoke database Responsibilities: Maintain comprehensive notes of all customer discussions within the call log in line with current procedures Resolving issues raised by customers promptly Identify third-party … issues e.g. integration issues with the software Handle inbound calls via the automated Dialler system Process data concerning account management, which implies understanding, decision-making, analysis, and good communication skills Active participation in all aspects of training and self-accountability for personal development and objectives Ensure that all company policies and processes are followed at all times … regulations that apply to this industry in their different jurisdictions where applicable Collect Minimum Data Set whilst speaking to the user, to be able to send all the information to an external team, in case the call is categorised as an "Incident" Additional responsibilities may be added as the needs of the business change and expand About the More ❯
chat, keeping customer satisfaction at the core of every decision. Duties and Responsibilities Customer Interaction Engage with customers via phone, email, and chat to address inquiries and provide information about products and services. Greet customers warmly and ascertain the reason for their call or visit. Issue Resolution Handle customer complaints, provide appropriate solutions and alternatives within the time … limits, and follow up to ensure resolution. Investigate and resolve complex customer issues or complaints promptly and efficiently. Sales and Product Advice Provide product and service information and suggest products or services that may be of interest to customers. Upsell and cross-sell products when appropriate. Data Management Maintain accurate customer records by updating information … task, prioritise, and manage time effectively. Previous experience in a customer service or advisory role. Ability to work under pressure and handle challenging situations calmly and effectively. Company Information OCU leads the way in end-to-end infrastructure engineering in the utilities, digital, and energy markets, specialising in safely and efficiently delivering complex client requirements. Our breadth of More ❯
Dudley Hill, Bradford, West Yorkshire, United Kingdom
Field Solutions Group
determining if they are suitable prospects for the company's offerings. Appointment Setting: Booking appointments for the company's field sales team to meet with qualified leads. Database Management: Accurately recording customer information and updating contact details in the company's Customer Relationship Management (CRM) system. Sales Target Achievement: Consistently meeting or exceeding daily … benefits to customers. Customer Engagement: Building rapport with customers and providing solutions tailored to their specific requirements. Key Skills Excellent Communication: Strong verbal communication skills to effectively present information and handle inquiries. Persuasion: The ability to persuade customers and overcome objections to close sales. Resilience: The capacity to handle rejection and maintain a positive attitude. Customer Focus: A … polite and customer-focused telephone manner to build strong customer relationships. Attention to Detail: Accuracy in recording customer information and processing orders. Teamwork: The ability to work effectively within a sales team and collaborate on strategies. Typical Duties Contacting potential customers from a CRM database. Presenting products or services to prospective clients. Upselling or cross-selling additional products. More ❯
new project opportunities to support the company's long-term growth. Develop and manage strong relationships with key clients and decision-makers in target markets. Take responsibility for surveys, system designs, and quotations for client projects. Deliver high-quality presentations and product demonstrations to potential and existing customers. Research competitors, pricing, and market trends to help position the company … high-end clients and major contractors. Excellent interpersonal, verbal, and written communication, including experience in bid writing, and supporting marketing and client-facing activities. Familiarity with customer relationship managementsystems and MS Office tools to support pipeline tracking and reporting. Experience or interest in working with Critical National Infrastructure (CNI) and High Security sectors to develop targeted business … allowance. Commission. Great pension. 25 days holiday plus 8 bank holidays. Life assurance scheme. Extensive further product & H&S training. Perks at work scheme. Career progression. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Business Development Manager More ❯