18 of 18 Service Design Jobs in West Yorkshire

Senior Service Designer - Remote with occasional travel to Leeds 3 months+ - £550-£580 per day inside ir35 My client is a global leading IT consultancy. They are on the hunt for a Senior Service Designer with proven Government Digital Service (GDS) experience. Key Skills and 'must have … experience: Experience of GDS/Government Digital services Thorough knowledge of design thinking and user-centred design Experience leading service design projects with clients delivering outcomes, not just outputs Experience producing high-quality service design and user experience artefacts such as personas, user journeys ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

user needs. You won't just be validating current performance; you will be building the data infrastructure and strategic roadmap required to support future service expansion. As a User Researcher you will be responsible for: Translate user research into actionable insights, creating detailed "As-Is" and "To-Be" journey … enhance the experience. Define and document business requirements, balancing project objectives with the need to increase first-party data collection for marketing optimization. Lead design walkthroughs with stakeholders, using compelling storytelling, evidence-based research, and design artefacts to justify decisions and drive the design direction. As Senior ...

Service Designer Fully Remote (UK-based) £472 per day (Inside IR35) Immediate start - contract until March 2026 We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector . This is a fully remote contract role … services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale. Key responsibilities Design and iterate end-to-end services that meet user needs and organisational outcomes Apply the GDS Service Standard across discovery, alpha, beta, and live Produce ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control … service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident ...

Position Summary As a Senior SOC Engineer, you apply deep technical expertise and leadership to the design, optimisation, and delivery of our security engineering services. You lead complex project work across onboarding, deployment, and service improvement, with a focus on scalable, secure, and efficient SOC infrastructure. … sales engagements and customer communications, while mentoring other engineers and contributing to internal capability development. Essential Roles & Responsibilities Platform Engineering Leadership – You lead the design and delivery of SOC-aligned security solutions, supporting both customer onboarding and continuous improvement of existing environments Lead Customer Deployment & Onboarding – You support ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security … solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud and security … solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery, and technical teams. ...

client locations Salary: Up to £55,000 per year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring … designed with them in mind. You'll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

client locations Salary: Up to £55,000 per year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring … designed with them in mind. You'll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

client locations Salary: Up to £55,000 per year + benefits Security Clearance: Active SC clearance required Key Requirement: Familiarity with Government Digital Service (GDS) standards and practices The Role As a User Researcher, you'll be central to uncovering the needs and behaviours of end-users and ensuring … designed with them in mind. You'll collaborate across multidisciplinary teams to deliver actionable insights that shape inclusive and effective user experiences. Responsibilities Design and lead research activities throughout the project lifecycle — from discovery to implementation Choose and apply the most effective research techniques (e.g., interviews, usability testing, surveys ...

programmes deliver measurable business value, efficiency, and quality while maintaining alignment with our global standards and frameworks. Working closely with senior stakeholders and client service leads, you will contribute to the ongoing enhancement of ITAM services, focusing on process optimisation, automation, and scalable delivery methods. We are committed … management and delivery governance frameworks. Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives. Work with team leaders and service product owners to refine how we deliver ITAM services. Recommend improvements to service design, templates, and tools to increase scalability and efficiency. ...

programmes deliver measurable business value, efficiency, and quality while maintaining alignment with our global standards and frameworks. Working closely with senior stakeholders and client service leads, you will contribute to the ongoing enhancement of ITAM services, focusing on process optimisation, automation, and scalable delivery methods. We are committed … management and delivery governance frameworks. Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives. Work with team leaders and service product owners to refine how we deliver ITAM services. Recommend improvements to service design, templates, and tools to increase scalability and efficiency. ...

experienced User Researcher to join a high-profile Gov/GDS project. You'll play a key role in understanding user needs, shaping service design, and ensuring solutions meet accessibility and usability standards. What you'll do: Plan, conduct and analyse user research across the full product lifecycle … Produce clear, actionable insights for multidisciplinary teams Champion user-centred design and align work with GDS standards Collaborate with designers, product managers and technical teams Support usability testing, user journeys, personas and service mapping What you'll need: Proven experience as a User Researcher within government ...

data security, governance, and accessibility in public sector contexts. Proven experience on NHS or central government digital projects. Desirable Skills Exposure to GDS service design standards . Experience with Docker/Kubernetes . Knowledge of Terraform or other IaC tools. Background working in Agile/Scrum environments. Previous ...

distributed services. • Collaborate closely with solution architects, security architects, and engineering teams. • Support validation, hardening, and iterative refinement of backend services. • Produce technical documentation, service diagrams, and implementation notes aligned with programme standards. Required Experience • Strong hands on experience with Python • Solid understanding of APIs, microservices, event-driven architectures … engineering practices. • Ability to work effectively within a senior, cross-functional architecture and engineering team. • Strong knowledge of networking fundamentals, data structures, and secure service design. • Comfortable working in a highly regulated, security-focused environment. Apply now for immediate consideration ...