Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sopra Steria Group
doing Provide mentorship and guidance across the team and foster a culture of learning and continuous improvement. Act as a point of escalation and support for complex issues, while coaching others through troubleshooting processes. Maintain and manage client network infrastructure (including but not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities More ❯
local asset use. Collaborating with delivery units and customer service teams to resolve concerns and improve satisfaction. We are looking for: A valid UK driving licence. Proven experience in coaching, supporting, and motivating individuals or teams. Confident in problem-solving and building effective contingency plans. Adaptability - able to flex your communication style across different stakeholders. Effective negotiation and interpersonal skills. More ❯
Windows/macOS) Team Management & Leadership Lead and mentor a small team of engineers (2–4 people) Oversee ticket queues, ensure SLAs are met, and allocate workload effectively Provide coaching, training and feedback to the support team Act as a point of technical leadership and accountability across the service desk Documentation, Process & Communication Review and improve internal documentation and technical More ❯
business cases. Hands on experience of conversion rate optimisation, onsite search, A/B testing and personalisation tools. Inspirational people manager who builds high performing teams with clear targets, coaching and recognition. Excellent stakeholder management, able to influence at Board level and collaborate across Commercial, Marketing, IT and Operations. Expert knowledge of e commerce platforms, analytics suites (GA4, Looker, BI More ❯
salary and excellent commission structure Permanent role Comprehensive training and ongoing professional development Opportunity to work in a vibrant and dynamic company Collaborative and supportive work environment 1-1 coaching and training No weekend working Modern, contemporary office Excellent on-boarding programme Monthly team incentives Top performer prizes Birthday day off Responsibilities for the Outbound Sales Agent role: Outbound Calling More ❯
