Trowbridge, England, United Kingdom Hybrid / WFH Options
NexGen Associates
looking to hiring an Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuousimprovement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship … Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM More ❯
Trowbridge, cardiff, united kingdom Hybrid / WFH Options
NexGen Associates
looking to hiring an Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuousimprovement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship … Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM More ❯
Your new company This is an excellent opportunity to join a well-established organisation that values integrity, continuousimprovement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst … complex problems to second-line support teams while keeping users informed throughout.Your responsibilities will include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role More ❯
Chippenham, Wiltshire, United Kingdom Hybrid / WFH Options
Logiq Consulting Ltd
and standards. Ensure effective Change Management processes are in place. Ensure strong contract management and commercial management of projects. Support development of proposals and bids, leading as appropriate. Support Continuousimprovement activities within the business to strengthen Logiq's ability to reach operational excellence and growth goals. Employment is subject to satisfactory BPSS and SC security clearance … which requires 5 years continuous UK address history at the point of application. Travel to client sites and Logiq offices will be required. What We're Looking For 3+ years proven experience in a senior project management role. Excellent communication and stakeholder management skills. Proven ability to define, source, tailor, and analyse high quality management information. Able to demonstrate More ❯
Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
UBT
a fantastic opportunity to join a forward-thinking organisation where innovation and purpose go hand in hand. You’ll be part of a collaborative team that values technical excellence, continuousimprovement, and meaningful impact. What’s on Offer: Competitive salary up to £70,000 per annum (DOE) Performance-related bonuses Hybrid working (Swindon HQ with remote flexibility … Continuous learning and career development opportunities A supportive, collaborative environment where your ideas are valued The chance to make a tangible impact on systems and products used by major UK clients IND25 More ❯
tools to identify issues early and maintain system health. Explore and evaluate new technologies to improve productivity and reliability. Contribute to a collaborative environment that values shared learning and continuous improvement. About you Experienced in software development, particularly with Golang, Python, and C. Understanding of system design, data structures, algorithms, and software architecture. Comfortable leading technical teams and projects More ❯
KPIs and reporting frameworks. Be the Expert: Respond to data and reporting queries, providing business teams with timely access to the information they need. Improve Processes: Contribute to the continuousimprovement of BI practices, data quality, and reporting documentation. What You'll Bring: Must-Have Skills & Experience: Proven Experience: Demonstrated ability to create reports and dashboards using More ❯
Swindon, Wiltshire, England, United Kingdom Hybrid / WFH Options
Artis Recruitment
projects are delivered on time, within budget, and to the highest technical standards. Collaborate with stakeholders to clarify requirements, review outcomes, and provide guidance. Monitor project progress and implement continuousimprovement initiatives. Stay up to date with emerging technologies and recommend beneficial solutions. Maintain adherence to technology standards and best practices across all development teams. Communicate technology More ❯
technical specifications into detailed software tasks Write high-quality embedded code in C/C++ (microcontrollers, DSP, embedded Linux, ARM) Guide and mentor junior engineers, promoting best practice and continuousimprovement Support project delivery using tools such as Jira and Confluence Liaise with Electronics, Acoustics, Software Test and Production teams to ensure seamless integration Contribute to process More ❯
swindon, wiltshire, south west england, united kingdom
Maru Search & Consultancy, a CRG Company
technical specifications into detailed software tasks Write high-quality embedded code in C/C++ (microcontrollers, DSP, embedded Linux, ARM) Guide and mentor junior engineers, promoting best practice and continuousimprovement Support project delivery using tools such as Jira and Confluence Liaise with Electronics, Acoustics, Software Test and Production teams to ensure seamless integration Contribute to process More ❯
ERP projects from initiation through to delivery and closure. Manage budgets, timelines, and resources effectively. Engage and communicate with internal and external stakeholders Identify risks, resolve issues, and drive continuous improvement. What you'll bring: Project management experience, in a similar role project managing ERP implementations. Proven experience and knowledge of SAP Business One or Microsoft Business Central. Project More ❯
and industry best practice. Champion innovation, adopting new technologies to improve network performance and efficiency. Manage and mentor a high-performing team, fostering a culture of safety, accountability, and continuous improvement. Plan and control budgets, ensuring cost-effective use of resources without compromising quality. Coordinate with engineering, customer, and procurement teams to optimise maintenance scheduling, asset lifecycle management, and More ❯
of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence — ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and support business continuity. Consistently represent calm More ❯
stakeholder reporting. Produce and maintain PMO documentation such as dashboards, action logs, highlight reports, and governance packs. Support the implementation of service management best practices and contribute to the continuousimprovement of PMO and service delivery processes. Engage with internal and external stakeholders to ensure programme visibility, alignment, and performance tracking. Contribute to the development and evolution More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Newton Blue
installations for clients Preparedocumentation and present solutions to clients Gatherand documentrequirements for system enhancements working alongside the development and delivery teams Develop and maintain technical information and artefacts including continuousimprovement to support internal and external needs Deliver standard packaged Monitoring tools to on premise clients Occasional travel to client sites, potentially overseas Cloud Technical Operations will … include: Using the Companydashboard and alerts, ensure continuous monitoring along with the cloud team of cloud SaaS Clients, react on alerts and work with the different teams to resolve incidents Anticipate emerging problems by analysing monitoring warnings Participate to the provisioning of the infrastructure for new Clients or when changes for existing Clients are required Deploy and Configure the More ❯
includes six service portfolios: Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, quality, and continuousimprovement of these services to meet agreed service levels. You will adopt a portfolio view, managing multiple services and products across channels, acting as a connection between … of services, ensuring delivery to required standards. Act as the escalation point for IT Digital services within your portfolio. Monitor, evaluate, and report on service performance to inform continualimprovement plans. Build and maintain strong stakeholder relationships, influencing them to support the digital service strategy. Work in an agile manner to manage service change priorities based on evolving … current and future business needs. Strategic mindset with the ability to translate business requirements into operational delivery. Demonstrable experience leading IT services through the full lifecycle: inception, adoption, continualimprovement, and decommissioning. Strong track record of managing multiple IT digital services to meet contractual, KPI, and SLA standards. Experience delivering IT digital services using internal teams, contractors, and More ❯
Watchfield, Swindon, Wiltshire, England, United Kingdom
C4S Search Ltd
support a diverse team under pressure. Excellent communication skills and a customer-first approach to problem solving. Technically curious, proactive, and aligned with core values of quality, teamwork, and continuous improvement. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with More ❯
infrastructure. Act as a point of escalation for 1st and 2nd line support teams. Configure and deploy new hardware devices in line with business priorities. Contribute to the improvement of IT processes, procedures, and documentation. Participate in an on-call rota to support out-of-hours business operations. Skills & Experience Proven experience in an IT infrastructure support role. … and customer-focused approach. Why Apply? You’ll be joining a friendly and collaborative IT team within a national business that’s investing into technology and infrastructure with a continuousimprovement mentality. This is a great opportunity to make an immediate impact, with the potential to contribute to key projects and infrastructure initiatives. More ❯
swindon, wiltshire, south west england, united kingdom
La Fosse
infrastructure. Act as a point of escalation for 1st and 2nd line support teams. Configure and deploy new hardware devices in line with business priorities. Contribute to the improvement of IT processes, procedures, and documentation. Participate in an on-call rota to support out-of-hours business operations. Skills & Experience Proven experience in an IT infrastructure support role. … and customer-focused approach. Why Apply? You’ll be joining a friendly and collaborative IT team within a national business that’s investing into technology and infrastructure with a continuousimprovement mentality. This is a great opportunity to make an immediate impact, with the potential to contribute to key projects and infrastructure initiatives. More ❯
Write and review embedded software in your core area of expertise. Promote best practices in development, testing, and documentation. Liaise with third-party suppliers and manage technical deliverables. Champion continuousimprovement, including CI/CD and automated testing. About You Degree in Computer Science, Software Engineering, or related discipline. 5+ years of embedded software development experience. Strong More ❯
swindon, wiltshire, south west england, united kingdom
Talent Magpie
Write and review embedded software in your core area of expertise. Promote best practices in development, testing, and documentation. Liaise with third-party suppliers and manage technical deliverables. Champion continuousimprovement, including CI/CD and automated testing. About You Degree in Computer Science, Software Engineering, or related discipline. 5+ years of embedded software development experience. Strong More ❯
Watchfield, Swindon, Wiltshire, England, United Kingdom
C4S Search Ltd
and adherence to ITIL best practices. Collaborate with wider IT teams to resolve problems, improve processes, and enhance user satisfaction. Monitor performance, produce clear shift reports, and drive continualimprovement across the service desk. THE IDEAL CANDIDATE WILL HAVE: Minimum 2 years’ experience leading or supervising an IT support team, ideally within a managed services environment. Solid background More ❯
Monitoring performance and availability of cloud services Enforcing security best practices and compliance standards Supporting workload migrations from on-premises to Azure Maintaining disaster recovery and backup strategies Driving continuousimprovement through innovation and collaboration What you'll need to succeed 5+ years working in cloud environments, with a focus on Microsoft Azure Microsoft Certified: Azure Administrator More ❯
Amesbury, Salisbury, Wiltshire, England, United Kingdom
Hays Specialist Recruitment Limited
defence infrastructure. This company is undergoing a strategic transformation towards cloud technologies while maintaining robust, high-performing on-premise systems. With a strong commitment to security, service excellence, and continuousimprovement, this is an opportunity to be part of a team that plays a critical role in national operations. Your new role As an Infrastructure Engineer, you More ❯
testing, validation, and transition to operations, ensuring smooth handover and readiness for live support. Provide ongoing operational support, including incident resolution, change management, patching, and performance optimisation. Contribute to continuousimprovement by identifying opportunities for automation, hardening, and enhanced monitoring of identity services. Required Competencies Experience of working in Defence Proven experience as an Identity Engineer, Infrastructure More ❯