16 of 16 Continuous Improvement Jobs in Worcestershire

also manage customer-side projects including offnet and multisite installations. The Customer Services Director will set and deliver the overall customer service strategy, drive continuous improvement, and ensure that all client interactions reflect company values and goals. Key Responsibilities: Delivering a world-class customer experience, driving customer … connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...

experienced Business Process Analyst that is looking for a role with variety & challenge. Previous experience working within an analytical and process improvement role would be highly desirable of this role. An ability to work with a variety of stakeholders is critical for this role. Role overview: Process mapping … Requirements gathering and data analysis. Appreciation of automation opportunities working closely with software development teams. Stakeholder engagement, communication & change management. Improvement recommendations. Continuous improvement mindset. You will have: Previous experience in process improvement & transformation within a large, multi-site organisation. Ability to support ...

regular feedback to develop skills and performance. Allocate work effectively based on skills and priorities. Lead teams through change, fostering engagement, accountability, and continuous improvement. Act as a role model, consistently demonstrating and upholding Airband’s values. Key Skills Strong Management expertise in IP networking and ISP infrastructure Proven ...

team of technical support engineers. You will act as an escalation point for complex technical issues, maintain service quality, and help drive continuous improvement initiatives. Key Responsibilities Lead, coach, and manage a team of service desk engineers to deliver first-class support. Act as a technical escalation ...

they meet business objectives, quality standards, regulatory requirements, and timelines Developing a team of project managers and fostering a culture of accountability, collaboration, and continuous improvement Responsibilities include maintaining a comprehensive portfolio view for tracking, reporting, and performance insights to support strategic decision-making Required Knowledge & Experience ...

technical deliverables, progress reports, and stakeholder presentations. Contribute to proposal development and bid activities, offering project management expertise for public and commercial tenders. Drive continuous improvement by capturing lessons learned and implementing best practices to enhance efficiency and effectiveness. Required Qualifications 5+ years of programme or project ...

elicitation, process improvement, business modelling, and feasibility assessments. Build and maintain strong working relationships with stakeholders—ensuring buy-in, clear communication, and continuous improvement in service delivery. Lead, coach, and mentor Business Analysts, acting as a point of escalation for complex issues within programmes, projects ...

Collaborate with engineers, developers, and operational teams to deliver high-quality services. Provide customer support and record activities in service management tools. Contribute to continuous improvement of processes and tooling. Full perm role including organisation benefits (Excellent pension) Fully remote with the need to come on site ...

JSON). Experience with enterprise CRM systems and complex project delivery. Excellent customer engagement and stakeholder management skills. A passion for quality, collaboration, and continuous improvement. If the above opportunity is of interest, and you have the experience required, apply via this post and I will be in touch ...

Power Platform practices. These organisations deliver intelligent, end-to-end Microsoft business solutions, guiding clients from discovery and design through to architecture, delivery and continuous improvement. They are seeking experienced Solution Architects across the following areas: D365 Finance and Operations (Finance/Supply Chain) | up to £130k D365 Business ...

tools to maximise equipment effectiveness Uphold all health and safety policies and practices Support the development and progression of on-site apprentices Work on continuous improvement projects and roll out best practices across a range of EU sites A day in the life Our RME Technicians ...

This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services … ITIL foundation certified Strong service attitude and aiming to build lasting customer relationships Be able to identify and own the implementation of service improvement activities Experience of managing SLA's and KPI's Experience in problem management and change management Ability to demonstrate exceptional interpersonal skills and able ...

will design, implement, and maintain scalable, secure, and automated CI/CD pipelines, infrastructure-as-code (IaC), and system monitoring frameworks to support the continuous delivery of secure and reliable software. This role demands a strong grasp of modern DevOps practices, cloud and container technologies, automation tooling, and software … engineering principles. You will work closely with development, security, and operations teams to drive a culture of DevSecOps and continuous improvement. Key Responsibilities Design, build, and maintain scalable CI/CD pipelines using modern DevOps tooling. Implement Infrastructure-as-Code (IaC) to provision and manage cloud/on-prem ...

ready to take your IT career to the next level? If you're passionate about real-world technology, problem-solving, and continuous development, we have an exciting opportunity for you! Our client is seeking an experienced IT Support Analyst to join their friendly and professional team based in Evesham. … support. You'll be part of a team that automates processes, implements disaster recovery plans, and plays an essential role in the business's continuous improvement. What You'll Do: Provide essential IT support, managing service requests, incidents, and problems via Jira-based ITSM. Set up new equipment ...

translate complex requirements into practical solutions. Ensure solutions meet security and compliance standards. Stay ahead of the curve by exploring new features and driving continuous improvement. What were looking for Experience with Microsoft Power Platform and SharePoint Online is ideal, but were also open to graduates with a relevant … Community Housing, our values are at the heart of everything we do. Youll be part of a supportive team that values respect, collaboration, and continuous development. We offer: Competitive salary and benefits. Opportunities for professional growth and training. A role where your ideas and skills make a real difference. ...

standards. This position requires a strong understanding of assessment principles, excellent attention to detail, and the ability to provide clear, constructive feedback that supports continuous improvement. This is an exciting opportunity to work within a growing organisation committed to excellence, development, and delivering real impact for learners and employers. … actions. Follow agreed procedures where concerns arise regarding assessment or delivery quality. Assessor & Trainer Support Identify development needs and support assessors and trainers with continuous improvement. Provide clear, constructive and developmental feedback to improve assessment practice. Lead and contribute to standardisation activities to promote consistent judgment and best practice. ...