3 of 3 Customer Requirements Jobs in Worcestershire

We are committed to building an inclusive, safe and supportive environm ent that allows everyone to do their best work. We are happy to support any accessibility or neurodiversity requirements that you may need during the recruitment proce ss. About us We're approaching our tenth birthday and have gone from being a little-known tech start-up to … teams. You will spend most of your time integrated into one of our software development or data science teams, acting as the link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance … are things that are likely to be used in the role and it is advised that you should have opinions on several of them. Core skills: Eliciting and analysing requirements - both functional and non-functional. Ensuring that customer requirements and priorities are accurately documented. Organising and prioritising requirements using techniques such as - but not limited to More ❯

like user account security, suspicious activity, antivirus alerts, and Endpoint Detection and Response (EDR) notifications. Review, install, and test security and application updates, leveraging automation to maintain and improve customer environments. Ensure the operational integrity, performance, and security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and … deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will be provided. Shift pattern includes: Week 1: 6:30 AM to 3:00 PM Week 2: 9:00 AM to … PM On-call responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize More ❯

Tool manufacturer who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer Technical Support Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based Technical Support Engineer. Job … product range of machines. Experience of fault diagnosis. Understanding mechanical drawings and schematic electrical drawings. Understanding of structure of machines and how they work. Working alongside current engineers supporting customer requirements. Identification of parts from current manuals. Creating incidents for workflow within the team. Able to find part numbers for mechanical and electrical items. Desirable Criteria A knowledge of … paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time. If this Customer Technical Support Engineer role sounds like the right opportunity for you then please call to discuss further or email me at the address supplied. More ❯