Social network you want to login/join with: We are seeking a motivated and enthusiastic individual for a
1st Line Helpdesk Support position in our dynamic Managed Service Provider (MSP). This role is perfect for those embarking on their IT career journey or aiming to solidify their foundational technical skills. With a focus on providing … Handle incoming client calls and emails, ensuring a friendly and professional customer experience. Accurately log and manage support tickets in the system. Escalate complex technical issues to 2nd
Line Support teams as needed. Collaborate with team members to ensure effective resolution of client queries. Contribute to the knowledge base by documenting common problems and solutions. Client Interaction and … to take the
first step in your IT career with a company that values growth, learning, and a positive team environment, apply now to join our team as a
1st Line Helpdesk Support
engineer! Note to recruiters: we will not respond to recruitment agencies enquiring or trying to fill this post. #J-18808-Ljbffr
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