IT Manager - 3rdLine Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. T6/MN/(phone number removed). * Education Sector experience preferred* *Must be Eligible to work in the UK … The IT Manager must have hands-on 2nd/3rdLineSupport experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rdLine Support. Role will support 240 staff & 800 students. … Will consider a Senior IT Engineer with Education Sector experience* Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rdLine IT Engineer - Education Sector experience. 2nd Line/3rdLine IT Support experience - hands-on. MS More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
100% IT Recruitment Ltd
3rdLineSupport Engineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rdLineSupport Engineer/Workplace Operations Engineer, to join … a leading IT company based near Cardiff. You will be supporting external clients with all of their IT requirements - 3rdLine, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including … and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rdLineSupport Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rdlineMore ❯
3rdLineSupport Engineer – West London – Westfield (4x a week onsite) - £45k 3rdLineSupport Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rdLineSupport Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rdLineSupport Engineer and be looking to take the next step in their career. They will possess a solid background More ❯
london, south east england, united kingdom Hybrid / WFH Options
Ventula Consulting
3rdLineSupport Engineer – West London – Westfield (4x a week onsite) - £45k 3rdLineSupport Engineer is required to join a renowned multi-site entertainment client, providing high-level IT support across the company and ensuring the prompt … resolution of operational IT issues within the UKI business. The 3rdLineSupport Engineer will collaborate with external IT support teams, ensuring they are well-informed about new technology implementations and how to effectively support them. They will also be responsible … escalation point for internal users when external helpdesk providers are unable to resolve issues. The successful candidate will have experience as a 2nd/3rdLineSupport Engineer and be looking to take the next step in their career. They will possess a solid background More ❯
Tiverton, Devon, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment
2nd/3rdLineSupport Engineer Tiverton Hybrid Working - 2-3 days a week from home £30,000-£32,000 + Progression + Training + Hybrid Working + Bonuses + 33 Days Holiday Excellent opportunity for a 2nd/3rdLineSupport … a highly interesting position, plenty of opportunities for personal development and growth, and an excellent progression route through the business! The Role: *2nd/3rdLineSupport Engineer/Infrastructure Support Engineering *Hands-on and technical *Researching tech solutions that could solve issues … in the business *Hybrid working - 2-3 days in a week The Person: *Good experience with 2nd/3rdLineSupport or Infrastructure Engineering *Experience with MS365 *Routing, Switching, Firewalls, LAN/WAN *Azure *Commutable to Tiverton 2-3 days a week Reference Number: BBBH More ❯
Employment Type: Permanent
Salary: £30000 - £32000/annum Progression + Training + Holiday
IT Manager - 3rdLine Support. £50K + Benefits Package. Permanent. Clapham, London. Onsite - Monday to Friday - Term Time/Flexibility to work from home during school holidays. T6/MN/(phone number removed). Education Sector experience preferred Must be Eligible to work in the UK … The IT Manager must have hands-on 2nd/3rdLineSupport experience & ideally Education Sector experience. Additional IT Support is provided by an external MSP which provide 3rdLine Support. Role will support 240 staff & 800 students. … Will consider a Senior IT Engineer with Education Sector experience Skills Experience Required: IT Manager/or/Senior IT Engineer - 3rdLine IT Engineer - Education Sector experience. 2nd Line/3rdLine IT Support experience - hands-on. MS More ❯
Caerphilly, Wales, United Kingdom Hybrid / WFH Options
Sadler Recruitment
Job Title: 3rdLineSupport Engineer Salary: £43,000 - £45,000 per annum Location: Caerphilly, South Wales (Hybrid working arrangement Mon & Fri optional WFH days) Role Information Our client offers IT Managed Services and Solution Design to complement several other products. As the 3rd … occasional weekends or bank holidays may work, but the requirement would be communicated in advance, and pay would be adjusted accordingly. Responsibilities Delivering outstanding 3rdline technical support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Working … scripting Back-up solutions and AV technologies. Desirables Experience with device management solutions ITIL v3/4 Foundation UC Technologies Database systems Use of 3rd party patching tools With 30 years of experience and expertise in providing innovative products and services, our client is a leading ICT supplier to More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
3rdLine IT Support Engineer - Horsham - £40,000 + Great Opportunity! Role: 3rdLine IT Support Engineer Location: Horsham Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now My client are on the lookout for an experienced 3rdLine IT Support Engineer to join their growing IT team, you will be providing remote technical support across several clients of theirs. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies. In this position you will … Office 365/Azure ** Networking - Firewalls/Routers/Switches ** Backup Experience ** MDM Intune ** Cisco Requirements: ** 3+ years of current MSP experience as a 3rdLine Engineer The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
In Technology Group
Role: 3rdLine IT Support Engineer - Dynamic MSP Salary: £40,000 Location: Birmingham (Hybrid) Are you a seasoned 3rdLine IT Support professional looking to elevate your career within an energetic and supportive environment? We are seeking someone with strong … you've been waiting for. In this critical role at our client's innovative company: - You will utilize your proven expertise handling complex support queries that escalate beyond 2nd line. - Your ability to troubleshoot under pressure will be essential as we rely on maintaining robust uptime rates. - Being … server builds, network deployments and more The ideal candidate brings: - Demonstrable depth of knowledge from previous roles supporting diverse technologies at a third-line level - An understanding of how vital their work is when operating across various functions - providing both user support and contributing technical insights More ❯
Employment Type: Permanent
Salary: £35000 - £40000/annum hybrid working + excellent benefits
Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rdLine IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing … cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support … to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rdline infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Role: 3rdLine Network and Support Engineer Location: Wales/Birmingham/Fully remote Salary: £40,000 - £50,000 + Car Allowance (DOE) I’m looking for a skilled 3rdLine Network and Support Engineer to join a great client … based in Birmingham/Wales. In this role, you’ll provide technical support, resolve major outages, and manage internal and external networks. Key Responsibilities: •Take ownership of support calls and resolve issues efficiently. •Lead troubleshooting for major outages (including ransomware/crypto attacks). •Maintain and More ❯
Kingston Upon Thames, England, United Kingdom Hybrid / WFH Options
Reveal Media
Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rdlineSupport Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical supportMore ❯
london (kingston upon thames), south east england, united kingdom Hybrid / WFH Options
Reveal Media
Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rdlineSupport Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical supportMore ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
We provide IT Support, Wi-Fi, phone systems, CCTV, networking … in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 3rdLine Engineer working 09:00-18:00 weekdays. Your role would include a mixture of project work and IT Support … a work-from-home role. A typical week might look like this, although obviously it varies with the number of projects or IT support needed: Monday - building a server from the office Tuesday - installing the server and network switches at the hotel and documenting it Wednesday - on the More ❯