Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service DeliveryManager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯
Our retail client is looking for a Service DeliveryManager to join on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services, focusing on proactive service management across a complex, heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and is seeking support … Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive service delivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are happy to provide application and/or accessibility support. More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions ltd
Technical DeliveryManager - Student Records Replacement Project - Higher Education We are seeking an experienced Technical Lead to manage and control the technical architecture for a major new Record System replacement project where our client is moving to a new supplier SaaS platform. Reporting to the Programme Director, you will play a pivotal role in ensuring the successful delivery of this complex programme on time and on budget.You would be part of a dedicated team created for the delivery of this programme, collaborating with IT Services and other key stakeholders.Our client has a unique user base of in excess of 30,000 and this programme is part of a wider reaching transformation initiative.In addition to the salary More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Hays
Your new company This exciting client is exclusively using Hays to hire a Regional Technical Support DeliveryManager to lead frontline support execution across a designated region. This role is fundamental to their support delivery strategy-ensuring timely, high-quality support through clear operational oversight, team performance management, and hands-on execution. This is not a technical … contributor role; it is a people's leadership role, with a strong emphasis on performance management, quality oversight, and day-to-day support delivery execution across a designated region. Candidates must come in with a proven track record of leading frontline support teams in fast-paced environments. As a Delivery Leader, you will manage a team of Technical … organisation. The successful person must have directly managed support specialists and/or senior-level agents-not just led projects or been a team lead without direct reports. Support Delivery Management Demonstrative experience owning support availability, queue management, and performance against SLAs and experience balancing coverage planning and team utilisation, ideally with global or regional scope. Performance Coaching and More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Wireless Logic Group
s part of the advert to engage them and then what's the ongoing part that should be used for perf management? Role Overview: We're looking for a DeliveryManager to help our product and engineering teams as we move forwards with a transformation in the way we operate. You'll support one or two cross-functional … helping to keep everyone focused, aligned and always moving forward. It's a hands-on role, but one that is rooted in collaboration with others across the team. Our Delivery Managers all report to the Chief Software Engineer and work closely with Engineering Managers, Product Managers, Designers, Engineers and stakeholders across the business. Alongside your day-to-day with … resolving blockers, improving team flow, or nudging our ways of working in the right direction. You won't do this alone either - We've got a brilliant group of Delivery Managers and we're keen for you to be part of that community sharing ideas, experimenting and building better ways of working, together. Support our agile ways of working More ❯
Join a home grown & forward-thinking digital services consultancy that's transforming how organisations deliver impactful outcomes through cutting-edge low code and Microsoft Dynamics solutions. As a Principal DeliveryManager, you'll be at the forefront of delivering complex digital programmes, empowering teams, shaping delivery methodologies, and nurturing client relationships in a high-impact environment. Whats … Opportunity to lead meaningful, user-centred digital transformation projects across the public and private sectors What do I need? Were looking for someone with a proven track record in delivery leadership who can thrive in a fast-paced, multi-disciplinary environment. You'll need: - Minimum 4 years experience managing technology-based projects using agile methodologies - Deep experience with Microsoft … Dynamics and low code platforms (e.g. Power Platform) - Demonstrated ability to lead, coach, and develop senior delivery teams - Proven success building trusted client relationships, ideally in sectors like Financial Services, Health, or Government - Strong commercial awareness and experience with contract/commercial terms - A strong grasp of modern software engineering practices and delivery governance - Experience managing multi-supplier More ❯
Hersham, England, United Kingdom Hybrid / WFH Options
Zalaris
Role Summary The Service DeliveryManager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone who … a service provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in customer service, driving continuous improvement of customer processes, and adding value to the customer. … Service And Relationship Management Acts as the operational single point of contact/escalation for named customers. Has a solid understanding of payroll processes end-to-end, the agreed delivery scope and responsibilities and ensures compliance with these tasks and processes. Prepares monthly service reports to named customers and organizes service meetings according to agreed governance model. Always has More ❯
City Of Westminster, London, United Kingdom Hybrid / WFH Options
The Learning People Ltd
with our dynamic passionate team contributing towards a positive impact in supporting young people to understand their future options. You will be working closely with our Schools, Employer, Marketing, & Delivery Teams becoming an integral part of the collaboration between all teams. You will be part of the team led by the Head of Delivery, and you will ensure … students, parents, teachers, & employers. You should take a methodical and organised approach to your work, paying close attention to detail and prioritising your workload. Benefits: Working in an amazing Delivery Team, who deliver events to students, parents and teachers. Work with some of the best multi-national brands who are doing amazing work to level the playing field in … hours on Fridays and your birthday off as a bonus. A great team culture in Central London, with regular drinks and Xmas and Summer parties! Additional Information: Job Title: DeliveryManager (M4 Corridor) Reports To: Head of Delivery Contract Type: Full-time Hours: 37.5 hours per week (9AM - 5.30PM working hours, with some evening delivery & overnight More ❯
Your mission As a Penetration Test DeliveryManager, you are responsible for the seamless execution of Intigriti's PTaaS engagements. Acting as a trusted advisor and delivery lead, you ensure each test is scoped effectively, executed with technical excellence, and communicated clearly to clients. You will work closely with researchers across time zones, translating findings into business … aligned outcomes while contributing to the continued evolution of our delivery practices. While your core focus lies in test execution, your expertise also enables you to step into broader Solutions Engineering responsibilities as needed. What you'll be doing Lead the end-to-end delivery of PTaaS engagements, from requirement intake and scoping to test execution, triage handoff … stakeholders in parallel, balancing deadlines and quality in a fast-paced environment. Maintain quality and consistency across PTaaS deliveries through standardization, process optimization, and internal knowledge sharing. Continuously refine delivery practices by learning from each engagement and staying current with offensive security trends and tools. Contribute to pre-sales technical scoping and product discussions as an experienced technical voice More ❯
Angeles, Miami, Kansas City, Paris, Bern, and Melbourne. They collaborate across regions to serve our expanding international client base. See here for examples of our work. As a Service DeliveryManager, you will play a vital role in ensuring colleagues and clients receive the best possible Technology experience by applying ITSM best practices and influencing technical teams to … and integration of new markets and acquisitions as we expand. Your main duties & responsibilities: Develop, implement, and assure ITSM practices across Workplace Tech to ensure timely and effective service delivery in our regional offices and remotely. Mature our service approach, ensuring new or improved practices are adopted, drawing on ITIL and other frameworks. Establish and help the team meet … relationships with suppliers and key partners involved in service delivery. Monitor and review service performance metrics, taking corrective actions as needed. Communicate with stakeholders and user communities about service delivery, performance, changes, and incidents. Own services throughout their lifecycle, from design and transition to incident, problem, and change management, driving continual improvement. Plan and deliver change projects, including onboarding More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Lenovo
more visit , and read about the latest news via our StoryHub . Description and Requirements Join Lenovo Hybrid Cloud Services (HCS) Professional Services team as Power and Cooling (PNC) DeliveryManager! You will be responsible for the end-to-end planning, execution, and delivery of advanced cooling systems across high-performance computing (HPC), AI, and enterprise data … center environments. This role ensures that liquid and air-based cooling solutions are designed, deployed, and maintained to meet performance, efficiency, and sustainability targets. The manager will lead cross-functional teams, interface with engineering and operations, and drive continuous improvement in thermal management strategies. You will report to out Global Director for Professional Services & Delivery. The preferred application location … and expand your experience and skills in a dynamic, complex organization and to deliver across our major customer sites. Your Key Responsibilities: Project Management & Execution :Lead end-to-end delivery of cooling infrastructure projects (liquid and air-based), from design through commissioning, ensuring alignment with thermal models and resiliency standards. Stakeholder & Partner Engagement: Act as the main point of More ❯
across the world (London, New York, Los Angeles, Miami, Kansas City, Paris, Bern and Melbourne) who work cross-region to service our expanding international client base. As a Service DeliveryManager you will play a vital role in ensuring colleagues and clients get the best possible Technology experience by applying ITSM knowledge and good practice while influencing the … SLAs, as well as developing and supporting them day-to-day Working closely, collaboratively and effectively with other Two Circlers in Technical and Business Enablement roles to ensure the delivery of the best possible Technology Experience Supporting with creation and management of useful documentation and training materials Managing suppliers and key partners involved in delivering our services Proactively monitoring … and reviewing service performance metrics and taking action where appropriate Communicating with stakeholders and user communities as the "owner" of Workplace Tech, including updates on service delivery and performance, upcoming changes and improvements, escalations and concerns, and availability and major incident notifications Owning services across the lifecycle, from agreeing acceptance criteria at Design and Transition, supporting through incident and More ❯
here for some examples of our work. Role Profile: This role will be part of our global Technology Operations team, and based in our London office. As a Service DeliveryManager you will play a vital role in ensuring colleagues and clients get the best possible Technology experience by applying ITSM knowledge and good practice while influencing the … SLAs, as well as developing and supporting them day-to-day Working closely, collaboratively and effectively with other Two Circlers in Technical and Business Enablement roles to ensure the delivery of the best possible Technology Experience Supporting with creation and management of useful documentation and training materials Managing suppliers and key partners involved in delivering our services Proactively monitoring … and reviewing service performance metrics and taking action where appropriate Communicating with stakeholders and user communities as the "owner" of Workplace Tech, including updates on service delivery and performance, upcoming changes and improvements, escalations and concerns, and availability and major incident notifications Owning services across the lifecycle, from agreeing acceptance criteria at Design and Transition, supporting through incident and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Stealth IT Consulting Limited
IR35) Interview: 2 Stage Location: Remote - With 1 day per week in Leeds office Start Date: ASAP Clearance: BPSS Must Have Government Experience Key Responsibilities: Lead end-to-end delivery of digital products and services, ensuring alignment with GDS standards and agile ways of working. Work closely with cross-functional teams, including Developers, Testers, Product Managers, and User Researchers … in agile delivery. Collaborate with stakeholders across government departments and external suppliers. Oversee project governance, risk management, and reporting to key stakeholders. Essential Skills & Experience: Proven experience as a DeliveryManager in a GDS-aligned environment. Strong Software Development or Testing background, with a solid understanding of development lifecycles. Deep understanding of agile methodologies (Scrum, Kanban, SAFe) and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters! The Delivery function is responsible for providing a Delivery Centre of Excellence to drive an agile approach to technology-based change to deliver minimum viable products (MVP) and continuous improvements … planning, and management of risks. Job Description You will play a critical role in championing, coaching, and embedding Agile and Lean practices within the Agency. You will lead the delivery of complex innovative digital products and services through management of several multi-disciplinary teams at Programme or Project level. You will play a key role in ensuring that we … develop and maintain a strong Delivery Management capability through coaching, mentoring, and training, and ensuring that the Delivery Managers have stretching and rewarding workloads to support their personal development. You will be accountable for effective delivery of complex, high-risk products and services. Strong focus on delivering value for customers, along with excellent communication and stakeholder management More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
KBR, Inc
each A – aggregation, automation, assurance, audit, and analytics all to enable enhanced asset management across client’s portfolio. About the Role This role will lead on day-to-day delivery of initiatives on the DWP account, including overseeing delivery teams, managing risk with the Risk & Assurance Manager and setting client expectation for the design, delivery and More ❯
Morgan Hunt are working with a large public sector client to recruit a Senior Delivery Lead to drive delivery across multiple workstreams on a Salesforce CRM Programme, working closely with a System Integrator (SI). We're seeking a seasoned Agile practitioner with a strong track record of delivering complex CRM projects through SIs or suppliers Key Responsibilities … Translate business requirements into clear, actionable Statements of Work (SoWs). Ensure SI delivery aligns with the client's governance and agile best practices. Lead daily stand-ups, manage RAID logs, and track dependencies and milestones. Maintain delivery plans for Change, Testing, Release, and Transition to Live. Provide sprint updates, ensure sign-off of deliverables, and support retrospectives. … Report to SROs and steering groups; coach internal teams on agile delivery. What You'll Need Strong hands-on Agile delivery experience (Scrum/SAFe), ideally in Salesforce CRM. Experience delivering through System Integrators or suppliers. Ability to bridge the gap between business needs and technical execution. Confident stakeholder engagement at all levels. 3 month contract £700 Per Day More ❯
and interesting and there could be some travel involved in Europe as well as direct reporting to clients . Nice job and plenty of independence! TITLE : Mandarin speaking Project Manager TELECOMS Location : London Work style : Hybrid ( 3 days in the office and 2 days wfh) Job Type: Permanent, full-time Sector : IT project management Salary up to £42000 + … details Global telecoms business DUTIES: coordinating and managing the installation of telco networks . Overseeing and mentiring the installations team Project Management : Manage end-to-end projects across network delivery and data center delivery, Plan and oversee all aspects of the projects to deadlines liaise with clients and engineers, Report on the installation status maintain all project documents More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
of the UK's most impactful departments. You'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts … get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends. New joiners and long … at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
of the UK's most impactful departments. You'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts … get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends. New joiners and long … at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
of the UK's most impactful departments. You'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts … get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends. New joiners and long … at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
of the UK's most impactful departments. You'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts … get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends. New joiners and long … at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
of the UK's most impactful departments. You'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts … get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends. New joiners and long … at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
of the UK's most impactful departments. You'll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes. Delivering with People. Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts … get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development. Developing a World-Class Practice. Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends. New joiners and long … at multiple levels. Having a proactive approach to learning and development of yourself and others. Experienced in the use of Agile principles and practices. Technical statement: Experience of digital delivery in an agile environment across multiple phases, with a strong emphasis on user-centric design principles to ensure solutions are tailored to meet user needs and deliver optimal user More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Costa Coffee
you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support the operation … of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the operational service … Costa’ Digital and Loyalty business operations. This extends to multiple geographies beyond UK&I. providing operational management of third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa customer experience across customer facing services within the Digital and Loyalty operations, e.g. the Service Desk performance, provision More ❯