Christchurch, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
stakeholders at all levels Monitor performance and report on KPIs Identify and implement service improvements What we're looking for: Previous experience leading a service/help desk team ITILFoundation certification (v3 or v4) Strong understanding of enterprise applications and service delivery Experience with Jira Service Management or a similar system Excellent communication and problem-solving skills More ❯
for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and as part of a team in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITILFoundation Certification (preferred but not required). More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. IT Project Manager (12 month FTC): Ideally you will hold ITILFoundation Certification and/or Project Management Certification (PRINCE II, APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN More ❯
Job description Job responsibilities The ideal candidate will have the following essential criteria: Educated to degree level in IT, Business, or a related discipline, or equivalent relevant experience. ITILFoundation certification or working knowledge of IT service management frameworks. Proven experience in IT relationship management, business partnering, or service delivery roles within a complex environment. Strong background in More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
Wandsworth, England, United Kingdom Hybrid / WFH Options
Linking Humans
a growing boutique consultancy delivering cutting-edge ITSM solutions. This is a senior leadership role driving service strategy, performance, and growth across a multi-client portfolio, with a strong foundation in ServiceNow and plans to expand across additional platforms. You will lead a cross-functional delivery team, define the managed services vision, drive operational excellence, and act as a … functions Deep understanding of ServiceNow modules: ITSM, ITOM, or CSM Strong commercial and strategic thinking; ability to build profitable, scalable services Proven ability to manage distributed teams and suppliers ITILFoundation certification (certs in ServiceNow highly desirable) You'll be joining a dynamic environment with real influence over platform strategy and service innovation. Interested? Apply with your CV More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Harvey Nash
and compliance standards Promoting service excellence and team development What you’ll bring: Strong leadership in IT service delivery, ideally in a higher education or large public sector environment ITILFoundation certification (higher-level ITIL qualifications desirable) Proven ability to manage complex services and influence a wide range of stakeholders A collaborative, adaptable, and customer-focused mindset More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
Applause IT Recruitment
related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped) 25 days' holiday + bank More ❯
Northern Ireland, United Kingdom Hybrid / WFH Options
Exact IT Resources
ideally possess one or more of the following certifications: Certified Data Privacy Solutions Engineer (CDPSE). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). ITILFoundation certification. Other professional certifications such as GDPR Practitioner are a plus. You will be passionate about data governance, security, and protection, committed to helping safeguard our customers More ❯
Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
NFU Mutual
and influence technical teams and business stakeholders during high-impact incidents • Experience and confidence in leading technical bridge calls with multiple resolver teams and/or vendors. • Knowledge of ITIL frameworks, with ITILFoundation certification (essential) At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity More ❯
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITILFoundationCertificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Civil Nuclear Constabulary
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITILFoundationCertificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯
London, England, United Kingdom Hybrid / WFH Options
Reed- UNLIMITED
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITILFoundationCertificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
SPG Resourcing
Access Management (IAM) projects across enterprise-level environments. This role will involve managing change and risk frameworks, coordinating with internal and external stakeholders, and ensuring alignment with best practices (ITIL) and compliance with regulatory requirements (e.g., GDPR, SOX). Key Responsibilities: Lead the change management strategy for IAM implementations across enterprise systems, ensuring minimal disruption and maximum adoption. Assess … changes, ensuring secure, compliant, and effective solutions. Create and maintain risk registers, define controls, and track mitigation effectiveness through regular reporting. Develop and manage change management frameworks aligned with ITIL best practices to support technology and business transformation. Collaborate with technical and non-technical stakeholders to evaluate change impacts and secure alignment across business units. Monitor and ensure ongoing … Proven experience as a Technical Project Manager in consultancy or complex multi-client environments. Knowledge of IAM systems, access governance, provisioning, and de-provisioning processes. In-depth understanding of ITIL change management, risk frameworks, and enterprise architecture principles. Experience working with security and compliance frameworks, including ISO 27001, GDPR, and SOX. Exceptional stakeholder engagement skills, including working with senior More ❯
Hertfordshire, United Kingdom Hybrid / WFH Options
Elizabeth Michael Associates LTD
in Azure and cloud platforms Solid experience with network management and monitoring Comfortable scripting in PowerShell Understanding of automation tools like Terraform (phone number removed); Nice to Have: ITILFoundation certification CCNA or other relevant networking qualifications (phone number removed); Why Apply for This IT Infrastructure Engineer Role? Join a growing company that values IT as More ❯