to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of remote troubleshooting, site visits, and project work. You’ll be based in … on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex issues. Support infrastructure projects, migrations, and deployments. Troubleshoot across Microsoft 365, Azure AD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential … Skills & Experience 2–3+ years’ experience in an MSP or multi-client IT support environment. Strong knowledge of Microsoft 365, Intune, and Azure AD. Solid understanding of Windows Server, Active Directory, and Group Policy. Good grasp of networking fundamentals – VLANs, VPNs, DNS, DHCP, firewalls. Excellent communication and customer service skills. Full UK driving licence and willingness to More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
and calm, customer-focused attitude Experience working to SLAs and managing your own ticket queue Bonus Skills (Not Essential): PowerShell scripting or experience with automation tools (PDQ, SCCM, Intune) Knowledge of Windows Server environments Experience with formal change management processes Additional Info: Full-time permanent role (37 hours/week) Hybrid working: Gloucester-based with flexible home/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nextech
You'll Bring Strong experience in application support and migration delivery Solid infrastructure skills - Windows Server, VMware, networking, storage Good knowledge of Azure/M365 identity & security (AAD, Intune, conditional access) Scripting/automation capability (PowerShell, CI/CD tools beneficial) Great communication and stakeholder engagement in business-critical environments Why It's Worth Exploring Major roadmap of More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
Okta Resourcing
looking for: 4+ years in infrastructure/cloud engineering in production environments. Deep Azure expertise across networking, security, VMs, App Services, SQL, Backup & Recovery, Entra ID/AD, Intune, and monitoring. Strong scripting skills and hands-on experience with infrastructure-as-code. Solid knowledge of networking, security, virtualisation, and cloud best practices. Strategic thinker with a hands-on More ❯
West Malling, Kent, South East, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
contracts, and support agreements Producing regular and ad-hoc reports from asset and peripheral registers Supporting updates to client technologies and systems Administering Active Directory, Azure Active Directory, Intune, and cloud-based portals Managing user accounts, access, security groups, and permissions Assisting with additional IT duties as required in line with skillset Full training and support will be More ❯
Employment Type: Advanced apprenticeships, Work From Home
Manchester, England, United Kingdom Hybrid / WFH Options
Client Server
M365 Engineer (Microsoft Azure M365) Manchester to £55k Do you have a strong knowledge of Azure combined with the Microsoft tech stack? You could be progressing growing software and technology consultancy. As a M365 Engineer you'll provide 2nd line technical support for issues escalated from the service desk, covering both Microsoft 365 and Azure platforms. You … day administration of client M365 environments, including user and license management, mailbox permissions and security group administration as well as administering and supporting Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience of working in … a 24x7 technical support environment and working with critical customer production systems You have a strong knowledge of M365, Microsoft Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune You are a specialist with Microsoft Azure You're familiar with core networking services (DNS, DHCP), Windows Server Active Directory and Entra Connect You're collaborative and pragmatic More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Client Server
M365 Engineer (Microsoft Azure M365) Manchester to £55k Do you have a strong knowledge of Azure combined with the Microsoft tech stack? You could be progressing growing software and technology consultancy. As a M365 Engineer you'll provide 2nd line technical support for issues escalated from the service desk, covering both Microsoft 365 and Azure platforms. You … day administration of client M365 environments, including user and license management, mailbox permissions and security group administration as well as administering and supporting Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience of working in … a 24x7 technical support environment and working with critical customer production systems You have a strong knowledge of M365, Microsoft Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune You are a specialist with Microsoft Azure You're familiar with core networking services (DNS, DHCP), Windows Server Active Directory and Entra Connect You're collaborative and pragmatic More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Client Server
M365 Engineer (Microsoft Azure M365) Manchester to £55k Do you have a strong knowledge of Azure combined with the Microsoft tech stack? You could be progressing growing software and technology consultancy. As a M365 Engineer you'll provide 2nd line technical support for issues escalated from the service desk, covering both Microsoft 365 and Azure platforms. You … day administration of client M365 environments, including user and license management, mailbox permissions and security group administration as well as administering and supporting Exchange Online, SharePoint Online, OneDrive and Microsoft Teams. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience of working in … a 24x7 technical support environment and working with critical customer production systems You have a strong knowledge of M365, Microsoft Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune You are a specialist with Microsoft Azure You're familiar with core networking services (DNS, DHCP), Windows Server Active Directory and Entra Connect You're collaborative and pragmatic More ❯
Stoneleigh Park, Kenilworth, Warwickshire, England, United Kingdom Hybrid / WFH Options
Lantra
assets and software- Set up new accounts and new starters- Ensure meeting rooms are set up with all necessary equipment- Maintain and set up laptops and mobile phones in MicrosoftIntune- Support the Facilities Manager and Reception staff with all IT requests About You To be considered as an IT Helpdesk Technician, you will need:- Experience using More ❯
Doxford International Business Park, Sunderland, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Northern Gas
incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk More ❯
Sunderland, Tyne and Wear, United Kingdom, Silksworth, Tyne & Wear Hybrid / WFH Options
Northern Gas
incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk More ❯
Glasgow, City of Glasgow, United Kingdom Hybrid / WFH Options
Cathcart Technology
scalable infrastructure solutions that directly enhance business performance. ** Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. ** Develop and implement automation solutions using … environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong … communicator with the ability to explain technical concepts clearly and work collaboratively across teams. ** Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. ** Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to £55k with a comprehensive benefits package. More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
scalable infrastructure solutions that directly enhance business performance. ** Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. ** Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. ** Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. ** Develop and implement automation solutions using … environments. ** Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. ** Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. ** Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. ** Confident with cloud migrations, automation, and virtualisation technologies. ** Excellent problem solving ability and a proactive, improvement focused mindset. ** Strong … communicator with the ability to explain technical concepts clearly and work collaboratively across teams. ** Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. ** Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to £55k with a comprehensive benefits package. More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Reed
Experience in IT Service Call Management. Proficiency in remote service tools. Skilled in Active Directory Administration. Understanding of TCP/IP, DHCP, and DNS. Familiarity with Office 365, Intune, and Endpoint. Fundamental desktop and network troubleshooting skills. More ❯
Wimbledon, London, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
Job Title: 2nd Line Cloud Support Engineer (Microsoft Stack) Location: Wimbledon, London (Hybrid Working Options Available) Employment Type: Full-Time/Permanent About the Role: My client are looking for an experienced and proactive 2nd Line Cloud Support Engineer with a strong background in Microsoft technologies to join their growing IT team in Wimbledon. This is a client … facing role where you'll support a variety of cloud-based environments, primarily Microsoft 365 and Azure, while also handling networking, security, and automation tasks. Key Responsibilities: Provide 2nd line support for cloud-based infrastructure and services, primarily within the Microsoft ecosystem (M365/Azure). Troubleshoot and resolve issues related to SharePoint Online , Teams, Exchange Online, and … Occasionally assist with project-based work such as migrations or security audits. Essential Skills & Experience: Proven experience in a 2nd line support or similar technical role. Solid knowledge of Microsoft 365 services, particularly SharePoint Online . Experience dealing with account security breaches and recovery processes. Familiarity with Azure Active Directory and Conditional Access Policies . Networking experience, particularly with More ❯
Clerkenwell, London, England, United Kingdom Hybrid / WFH Options
Apache Associates
maintaining both on-site and remote infrastructure. Key Responsibilities Provide technical support for Mac and Windows operating systems, desktops, and laptops Manage user accounts, permissions, and group policies via Microsoft 365 and Azure AD Support and maintain network devices, printers, and mobile devices Diagnose and resolve hardware and software issues efficiently Manage ticket queues and escalate issues when required … 2+ years’ experience in an MSP (Managed Service Provider) or similar multi-client support environment Strong knowledge of macOS, Windows 10/11 , and core business applications Familiarity with Microsoft 365, Intune, Azure AD , and network fundamentals (DNS, DHCP, VPN, Wi-Fi) Excellent troubleshooting skills and a methodical, customer-focused approach Able to work both independently and … as part of a fast-moving, collaborative team Relevant certifications (CompTIA, Microsoft, or Apple) are a plus Why Join Us? Work with a variety of clients and technologies—no two days are the same Friendly, knowledgeable team with a culture of learning and growth Opportunities for professional development and certification support Modern office in central London with hybrid working More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN/WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) Remote Desktop Services Backup and … com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as an Employment Agency in relation to this vacancy. More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
Windows Server (2012-2019), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN/WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) Remote Desktop Services Backup and … com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as an Employment Agency in relation to this vacancy. More ❯
Albuquerque, New Mexico, United States Hybrid / WFH Options
UnityBPO
software problems on mobile devices. Perform hardware troubleshooting and repair. Coordinate repair services with hardware vendors. Ability to use UEM configuration management tools such as VMware Workspace ONE and Microsoft Intune. Handle client communications and meetings. Handle escalations from Client for End user computing issues. Handle escalations from T1 and T2 agents for end user computing device issues. Attend More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Client Server
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to a particular public sector … office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with device management and application packaging You have PowerShell … s in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Client Server Ltd
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to a particular public sector … office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with device management and application packaging You have PowerShell … s in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Client Server
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to a particular public sector … office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with device management and application packaging You have PowerShell … s in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Client Server
Technical Support Engineer (EUC Intune) Manchester/WFH to £45k Are you a Microsoft infrastructure Technical Support Engineer? You could be progressing your career at a scaling UK tech consultancy as a key part of the managed services team. As a Technical Support Engineer you will be responsible for providing comprehensive support to a particular public sector … office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with device management and application packaging You have PowerShell … s in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people More ❯
Tadley, Hampshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
can make a real impact, this is it. What we're looking for: 5+ years' experience in a customer-facing technical support role within an MSP Strong knowledge of Microsoft 365 (Teams, Exchange, SharePoint), Intune, and Autopilot Experience with Windows Server, Active Directory, Azure, and IT Security Virtualisation experience with VMware ESXi and/or Hyper-V … at) circle recruitment (dot) com for a confidential chat. Senior IT Engineer, IT Field Engineer, IT Support, Infrastructure Engineer, IT Projects, MSP, Managed Services, Windows Server, Azure, Office 365, Microsoft 365, Networking, LAN, WAN, Firewalls, Ubiquiti, Sophos, Cloud, Field-Based IT, Hybrid, Hampshire, Berkshire, Tadley, Basingstoke, Reading, Silchester, Newbury, Mortimer, Hook Circle Recruitment is acting as an Employment Agency More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the … Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. Support network connectivity, printers, and shared … policies at all times. Skills & Experience Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows 10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). More ❯